Scheduled charge to 100% — only goes to ~97%?

[N21]

Hey all. Bit of a strange issue I’m trying to diagnose. My scheduled charges seem to top out at 97% rather than 100%.

For example, if I’ve got a big drive the next day and I set a scheduled charge and climate for 3pm, all is initially well and the flashing green light will illuminate, and charging will kick off later the prior evening.

However, once 3pm is reached the car is holding a charge just shy of 100%, typically around 97%. I’m assuming this is perhaps anomalies in the mains reducing supply overnight, so the car effectively has ‘less’ time than it expected to complete its charge.

Has this happened to anyone else? I’m using a 16A Pod Point home charger. No charger scheduling or smart meter in place.

Many thanks!

[Scratch]

Hey all. Bit of a strange issue I’m trying to diagnose. My scheduled charges seem to top out at 97% rather than 100%.

For example, if I’ve got a big drive the next day and I set a scheduled charge and climate for 3pm, all is initially well and the flashing green light will illuminate, and charging will kick off later the prior evening.

However, once 3pm is reached the car is holding a charge just shy of 100%, typically around 97%. I’m assuming this is perhaps anomalies in the mains reducing supply overnight, so the car effectively has ‘less’ time than it expected to complete its charge.

Has this happened to anyone else? I’m using a 16A Pod Point home charger. No charger scheduling or smart meter in place.

Many thanks!

Make sure you have moved the percentage slider all the way to 100%. This happened to me and I noticed the slider was just off of 100%. Not obvious. It would be better if this setting was not a slider but an actual number you could input.

[N21]

Hey all. Bit of a strange issue I’m trying to diagnose. My scheduled charges seem to top out at 97% rather than 100%.

For example, if I’ve got a big drive the next day and I set a scheduled charge and climate for 3pm, all is initially well and the flashing green light will illuminate, and charging will kick off later the prior evening.

However, once 3pm is reached the car is holding a charge just shy of 100%, typically around 97%. I’m assuming this is perhaps anomalies in the mains reducing supply overnight, so the car effectively has ‘less’ time than it expected to complete its charge.

Has this happened to anyone else? I’m using a 16A Pod Point home charger. No charger scheduling or smart meter in place.

Many thanks!

Make sure you have moved the percentage slider all the way to 100%. This happened to me and I noticed the slider was just off of 100%. Not obvious. It would be better if this setting was not a slider but an actual number you could input.

Was definitely 100%! I think it only goes in 10% increments anyway? At least on the mobile app anyway.

[G43FAN]

Hey all. Bit of a strange issue I’m trying to diagnose. My scheduled charges seem to top out at 97% rather than 100%.

For example, if I’ve got a big drive the next day and I set a scheduled charge and climate for 3pm, all is initially well and the flashing green light will illuminate, and charging will kick off later the prior evening.

However, once 3pm is reached the car is holding a charge just shy of 100%, typically around 97%. I’m assuming this is perhaps anomalies in the mains reducing supply overnight, so the car effectively has ‘less’ time than it expected to complete its charge.

Has this happened to anyone else? I’m using a 16A Pod Point home charger. No charger scheduling or smart meter in place.

Many thanks!

This happens on multiple occasions or just once?
Anomalies in the mains, not sure what you are getting at here you should be able to charge overnight in the same way as daytime?
Typically what SoC are you starting from?

Just to clarify, it sounds like you have a scheduled charge to run overnight then you have a climate event for 3pm. Is 3pm still within the charging window and therefore able to pull from the grid or is the car using the battery for the heating and using the 3%.

[N21]

Hey all. Bit of a strange issue I’m trying to diagnose. My scheduled charges seem to top out at 97% rather than 100%.

For example, if I’ve got a big drive the next day and I set a scheduled charge and climate for 3pm, all is initially well and the flashing green light will illuminate, and charging will kick off later the prior evening.

However, once 3pm is reached the car is holding a charge just shy of 100%, typically around 97%. I’m assuming this is perhaps anomalies in the mains reducing supply overnight, so the car effectively has ‘less’ time than it expected to complete its charge.

Has this happened to anyone else? I’m using a 16A Pod Point home charger. No charger scheduling or smart meter in place.

Many thanks!

This happens on multiple occasions or just once?
Anomalies in the mains, not sure what you are getting at here you should be able to charge overnight in the same way as daytime?
Typically what SoC are you starting from?

Just to clarify, it sounds like you have a scheduled charge to run overnight then you have a climate event for 3pm. Is 3pm still within the charging window and therefore able to pull from the grid or is the car using the battery for the heating and using the 3%.

Hey! Multiple occasions. Re: anomalies, I mean the car expects to be able to draw 3.5kW but is only able to draw say 3kW at some times. Not sure, just thinking out loud!

Yeah so with that example I started a climate/charge schedule for 3pm Sunday. Plugged in early Saturday at 50% or so, the charge kicked in the evening automatically. But come 3pm Sunday, it was only at 97% and still charging as if it ‘missed its deadline’

[sidehaas]

Do you have a particularly low home mains voltage?
Speculation, but the car must make some assumption about this and maybe if it's unusually low it won't complete the charge in time (the max charging power being the product of that voltage and 32A, minus losses).

[N21]

Do you have a particularly low home mains voltage?
Speculation, but the car must make some assumption about this and maybe if it's unusually low it won't complete the charge in time (the max charging power being the product of that voltage and 32A, minus losses).

Honestly not too sure but that’s the only thing I can put it down to. It’s on a 16A circuit rather than 32A due to capacity issues on the consumer unit.

[G43FAN]

If it does this all the time then, not sure.
But for instance, If the Charging algorithm left, let's say 2-3 hour window? (6% an hour being your normal rate) for the last 80% - 100% SoC and given your Comment about capacity, was there any high load item running in the house in the time 12pm - 3pm.

[N21]

If it does this all the time then, not sure.
But for instance, If the Charging algorithm left, let's say 2-3 hour window? (6% an hour being your normal rate) for the last 80% - 100% SoC and given your Comment about capacity, was there any high load item running in the house in the time 12pm - 3pm.

Yeah it’s a mystery. I’ll give it another go without climate and see if that changes anything.