Every 20 to 30 seconds: Could it be the air con? Try turning the air con off, see if the noise stops.

[...] So input the car's vin number into a VW recall/ service thing. […] May I ask, what VW recall/service thing is that? My car is registered in the UK, but in the past I successfully used the following VW Australia (!) checker tool that knows about UK VIN numbers as well: https://www.volkswagen.c...

[...] 50kw would be low on a 150kw charger if the car was in the right conditions for DC charging. And also if the DC charger was in the right conditions, such not sharing a limited grid connection with other chargers, or even with local shops! I once charged at a “150kW” InstaVolt charger in a ret...

My one feature would be a physical button for Auto Hold. I like having Auto Hold turned on while driving, but I must turn it off when reversing to park (parallel parking). If I forget to turn it off before I start to reverse, then the infotainment screen is occupied by the rear camera video and it's...

[...] It’s hard to understand why they can’t make a change to their own database. We’ll never know for sure, but VW might be trying to do their bit to reduce Germany's all time high labour shortage . If you are only able to enter a German billing address, but your current billing address is in the ...

Chris wrote: ↑Wed Aug 23, 2023 9:38 pm The problem is completing the test

In case you’re still facing this issue, I’ve replied to a related question in this other post.

I've got a Wallbox Pulsar Plus which seems to be supported according to the app. Is the Wallbox Pulsar Plus really “supported” (as in remotely controlled like an Ohme charger), or merely listed in a long list of chargers to choose from? In the eligibility web form , if I choose the car as the Abart...

I then proceeded to do a test charge, but unfortunately that failed [...] Any ideas please? I can tell you what I think did the trick for me after several unsuccessful test charge attempts, but it’s probably not great advice — you decide. As I understand it and as I remember it, the Intelligent Oct...

Am I missing something? Last month I was looking at both OVO Charge Anytime (OCA) and Intelligent Octopus (IO) to decide which one to switch to — and I ended up choosing the latter. My understanding of OCA is that it is really “ Plug-in Anytime”, not really “ Charge Anytime”, and that both OCA and I...

No the Plug and charge toggle switch definitely wasn't there before, so I left the app to do it's thing, probably fannied around in the other screens whilst wondering what was going on, then when I went back the switch was there. Thanks! From what you and others have reported, I now believe that th...

I still think the sequence in which you do things is important. For example - when did you start your Elli (we-charge) contract or which P&C (Elli or Electroverse) did you install first? Good point but I don’t think it will be the solution. Last week I had only the We Charge Free contract (last...

Installing and uninstalling certificates is a non-intuitive and heavy-handed way of making a choice between the available and functional ways of offering payment. Hear, hear! Other than asking the user to choose which certificate to use every time that the car is plugged in to charge, another commo...

I managed to install wecharge however there is no option to install octopus electroverse can you give some guidance on how to install electroverse as this is the one i prefer. @fatman , check the section ”How to install Plug & Charge” of the following Electroverse guide: https://electroverse.oc...

I had this exact problem, Electroverse certificate set up but it wouldn't install. also couldn't see the toggle switch for Plug & Charge (I'm on 3.2), it wasn't there at all. Sat in the car, ignition on and a 4G signal, then installed the Electroverse certificate in the VW phone app whilst in t...

@shire-dweller Your 3.2 is not the same as my 3.2 - i can see the plug and charge option in the car’s infotainment Oh! This sounds like a key difference and part of the explanation for the problem I am having. So the Plug & Charge toggle switch is sometimes displayed in the v3.2 infotainment Ch...

To recap, two different issues were being discussed in this forum topic: @Scratch ’s and lm7693 ’s issue of not seeing the “We Charge by Elli” certificate listed for installation in the VW App under User profile -> Plug & Charge. We believe it was because Plug & Charge was not included in th...

Is it simply a matter of reselecting the free plan and the P+C is there, do you think. Or if i try that, does it all go horribly wrong? Any ideas? I guess this would work, however you might end up with higher charging prices — compare the We Charge Free charging prices of your current contract (sho...

[...] Interestingly, my We Charge free subscription seems to have Plug and Charge disabled. That was what mine looked like. [...] @Scratch , check below side-by-side screenshots for @lm7693 ’s We Charge Free plan and my own We Charge Free plan. Does your plan also show “Plug & Charge not includ...

“Please make sure your vehicle is still in online mode” I was the same with the car on 4G with its eSIM (two bars) - didn't work. Then I connected the car to my home wifi and my iPhone on the home network (not 4G) and it worked! That is a good suggestion, thank you andy47 ! 👍 Unfortunately it made ...

[...] I get that but, as per your screenshot, I don’t see the “We Charge by Elli” certificate. Just had a thought though. My We Connect charging plan, is the free one. Maybe the plug and charge facility, is only available with the paid plans? Scratch, although I am having trouble installing any cer...