Search found 10 matches
- Tue Dec 15, 2020 10:32 am
- Forum: Main Volkswagen ID.3 chat
- Topic: Octopus Energy customers...
- Replies: 11
- Views: 4964
Re: Octopus Energy customers...
Yes, thanks for posting. Just as you said I email and a few days later the credit appeared in my account.
- Thu Dec 03, 2020 10:28 pm
- Forum: Main Volkswagen ID.3 chat
- Topic: UK First Edition £500 charging credit
- Replies: 22
- Views: 47280
Re: UK First Edition £500 charging credit
I decided to try my card today at an Ospery charger and to my surprise it worked. I sent an email to We Charge support to let them know and they responded by saying they had been informed the fault had been rectify but due to a heavy workload and staff shortages they had yet to notify me. So I respo...
- Thu Dec 03, 2020 10:15 pm
- Forum: Off-Topic Chat
- Topic: Osprey chargers
- Replies: 8
- Views: 6613
Re: Osprey chargers
I can confirm that the we charge rdf card we recieved with the 1st Ed does work on Ospery chargers. I used it today and it was recorded on my We Connect ID as no cost.
- Thu Nov 26, 2020 4:24 pm
- Forum: Main Volkswagen ID.3 chat
- Topic: UK First Edition £500 charging credit
- Replies: 22
- Views: 47280
Re: UK First Edition £500 charging credit
@ph66 yes, it is register and shown as active on we Connect ID and the Support chaps confirmed it was shown as activated on the system, it just does not seem to work! Interesting others have used it sucessfully, it must be miy card. I will wait another week as not making many trips away due to lockd...
- Thu Nov 26, 2020 7:38 am
- Forum: Main Volkswagen ID.3 chat
- Topic: UK First Edition £500 charging credit
- Replies: 22
- Views: 47280
Re: UK First Edition £500 charging credit
I received a We Charge card when my ID.3 was delivered and registered it with the We Connect ID. However it has not worked at any of the chargers shown as a green dot on the map that is part of the app. Whenever I try the card is rejected as not authorised. I called We Charge on the number on the ba...
- Sat Nov 21, 2020 10:01 pm
- Forum: Introductions
- Topic: ID3 Home Charging
- Replies: 86
- Views: 44535
Re: ID3 Home Charging
Hi has anyone had their We Charge rejected. I have yet to take advantage of the £500 credit. You should be able to use it at any charge point the app identifies with green dot. I spoke to the help for one of those charges who confirmed they accepted we charge cards but others had reported problems. ...
- Sun Nov 08, 2020 11:45 am
- Forum: Faults & Technical
- Topic: Alarm goes off at random
- Replies: 72
- Views: 54016
Re: Alarm goes off at random
This happened to my ID.3 the night I took delivery at about 02:30 am. Not too popular with the neighbours. After some messing around I discovered I had left the second sent of key in the car. Once I removed them all seemed ok, and it hasn't happened since.
- Sun Nov 08, 2020 11:39 am
- Forum: Faults & Technical
- Topic: Sat nav and speed
- Replies: 8
- Views: 4893
Re: Sat nav and speed
I have had the same problems periodically with the ACC. A bit of a pain if it cause the car to slow down unexpectedly but easy to override. I assume a software update will sort it out as it does appear to be a mph/kph issue.
- Mon Oct 12, 2020 3:33 pm
- Forum: Main Volkswagen ID.3 chat
- Topic: Software Update 3rd Oct
- Replies: 12
- Views: 7377
Re: Software Update 3rd Oct
Hi I collected my ID.3 on 8/10/20. There were a few problems connecting the app but once there was a strong 4G signal it all worked fine. I am now able to start it charging and adjust the AC etc. I have also linked my We Charge card as well. I have had similar issues with the miles/KM confusion. Als...
- Mon Oct 12, 2020 2:43 pm
- Forum: Faults & Technical
- Topic: Sat nav and speed
- Replies: 8
- Views: 4893
Re: Sat nav and speed
I collected my ID3 on Thursday as well with similar issues.