Search found 58 matches

by Moog
Fri Apr 21, 2023 10:20 pm
Forum: Faults & Technical
Topic: “Emergency SOS licence expired”…?
Replies: 12
Views: 4947

Re: “Emergency SOS licence expired”…?

Email I got responses from was weconnect-support@volkswagen.de . Then I got one from a no-reply.cic@volkswagen.de which I hadn’t emailed and was from the technical team asking me to be patient while they looked at it further. So for issues I would first go with weconnect-support@volkswagen.de
by Moog
Fri Apr 21, 2023 5:23 pm
Forum: Faults & Technical
Topic: “Emergency SOS licence expired”…?
Replies: 12
Views: 4947

Re: “Emergency SOS licence expired”…?

Update: I emailed WeConnect support on various emails, got one reply back asking me try various things and did not resolve, so they escalated to next level who sent me an email that basically said “we don’t know, we’re looking into it”. Then this afternoon it has just cleared. So maybe they solved i...
by Moog
Fri Apr 21, 2023 12:19 pm
Forum: Main Volkswagen ID.3 chat
Topic: Bike rack/hitch on 77kWh Tour models
Replies: 8
Views: 2099

Re: Bike rack/hitch on 77kWh Tour models

That's an interesting order screen, your Heat Pump isn't on it and 3 of the " Retailer Fit Options " listed are standard specification for the tour. I really hope your car turns up as ordered. There are 10 options stated on that screenshot and the rest would be on the next screen along wh...
by Moog
Wed Apr 19, 2023 6:01 pm
Forum: Faults & Technical
Topic: “Emergency SOS licence expired”…?
Replies: 12
Views: 4947

Re: “Emergency SOS licence expired”…?

Have you downloaded the WeConnect and WeConnect plus contracts through the in car shop? Not doing so certainly causes a loss of mobile online services after the 3.0 update, I'm not sure if it's the same for a new car but definitely worth checking. There is nothing showing in the shop to download… D...
by Moog
Tue Apr 18, 2023 8:27 pm
Forum: Faults & Technical
Topic: “Emergency SOS licence expired”…?
Replies: 12
Views: 4947

“Emergency SOS licence expired”…?

Hi all, So I have my ID3 now for 1 day, and I am getting this message, both in the app and in the car: 3CBE98BE-B1E6-4607-9F3F-285301A28775.jpeg 9507D66C-4A1A-4586-82C5-7C4CEDD63DF7.jpeg The Emergency SOS button is green, and the car is online. Any ideas how I resolve this? I clear the message on th...
by Moog
Mon Apr 17, 2023 7:30 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

Indyfras wrote: Mon Apr 17, 2023 7:07 pm That's my BW7 in the country.
Mine (pics above) was build week 9 and was at the dealer week 13 and registered 31/3. It’s been waiting 2 weeks for me to collect due to family issues.

I guess different destination ports may have different backlogs, but mine came in via sheerness.
by Moog
Mon Apr 17, 2023 4:56 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

Woohoo! 17months & 2 days after ordering, it is finally on my driveway! Family Pro-Performance with Andoya’s, infotainment+, heat pump, bike hitch, sport pack, and silver style pack, plus new interior & now-standard with park assist of course. Came with 3.2 software. The kids have named it E...
by Moog
Thu Apr 06, 2023 10:06 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

It is exists! It actually f***ing exists! Finally, after 17months !

I’ve even already received the V5! Suppose I have to think about how I pay for it now then! 🤣

Maybe as it already has 1 registered owner I can haggle?
by Moog
Tue Mar 07, 2023 9:32 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

could this be to do with the colour? have they stoped the turquoise and light blue colours and are now sending them out silver instead, is there an agreement your dealer needs to send back that its ok? Just seems strange that most are going to status 20 and yours is so close and still at 10 It's ce...
by Moog
Mon Mar 06, 2023 6:33 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

Woohoo! Mine’s finally built, I have a VIN, and it’s sitting in Emden!

Only trouble now is my Wife is having second thoughts about becoming a 2x EV family… Hey ho, I’ll trade in my e208 instead and she can keep her dirty diesel Golf - I’ve waited too long to fall at the last hurdle now!
by Moog
Wed Nov 09, 2022 11:53 am
Forum: Main Volkswagen ID.3 chat
Topic: Extra MY23 Changes
Replies: 23
Views: 4333

Re: Extra MY23 Changes

Hi! @Moog that was me! I've just measured it as below which appears to be the normal smaller size. But, to my eye the resolution looks very high, certainly when using Apple CarPlay but I don't have a way of measuring that. I've attached some images below I've just taken. Looks very nice! You had me...
by Moog
Wed Nov 09, 2022 11:46 am
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

I'm not saying that I don't believe him, but I'm waiting to see it for myself. My dealer has sent me a video of my own MY23 Infotainment Plus and it doesn't have a larger screen. I've seen at least one other this month on this forum with a HUD and smaller screen. The chap on FB just put images up w...
by Moog
Tue Nov 08, 2022 11:21 pm
Forum: Main Volkswagen ID.3 chat
Topic: Extra MY23 Changes
Replies: 23
Views: 4333

Re: Extra MY23 Changes

So there is a chap on a UK ID3 Facebook group who has just received his Family Pro Performance after 13 months (so early Oct order?) with the Infotainment Plus pack and he has the larger 12” screen. So possibly the Infotainment Plus spec change from RD5 to RD6 is the bigger screen, as suggested abov...
by Moog
Wed Oct 26, 2022 7:40 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

Latest update for my Family Pro Perf: Build wk12, for a 15/11/21 order - add on 6wks for delivery and we are now bang on the 18months limit for the grant. 🤬 I am not hopeful I will get the grant, but I will certainly be fighting for VW to honour it.
by Moog
Wed Oct 26, 2022 11:34 am
Forum: Main Volkswagen ID.3 chat
Topic: 12 month + club
Replies: 76
Views: 16880

Re: 12 month + club

They said its nothing to do with the 18 months. Their ruling with VW and the GoV grant is that cars have to be completed in the month of delivery to the dealership. In my case the car arrived at the dealership on the 21st of October whilst I was in Crete ( in a hurricane 🤨) and I have to deposit fu...
by Moog
Tue Oct 11, 2022 5:31 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

Called up there and apparently still on for build week 44, but still status 10, which is frustrating, but also leaving me nervous that it will get pushed back again. To give you some context, I'm still at week 47 for my 19/11/21 order. I am being told today that my 15/11/21 order is in for wk9. Las...
by Moog
Wed Oct 05, 2022 12:41 pm
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

I emailed my dealer last night for the monthly update, and also mentioned the grant extension. This morning they replied thanking me for the news on the grant as they did not know this. Oh and BTW the build is now pushed back to wk8 from 5! End of Feb! 🤬 Last I heard it was wk2! That will mean it wi...
by Moog
Tue Aug 09, 2022 6:23 am
Forum: Main Volkswagen ID.3 chat
Topic: Delivery time
Replies: 7812
Views: 1597569

Re: Delivery time

Mine has now been updated to estimated wk2 build. Ordered 15 Nov’20, so that’ll be 60 weeks from order. Dealer did say they have suddenly seen loads allocated build weeks in Jan.
by Moog
Sat Jul 30, 2022 8:40 pm
Forum: Introductions
Topic: Hello… again!
Replies: 2
Views: 2693

Re: Hello… again!

DickieBoy wrote: Sat Jul 30, 2022 7:31 pm Haha maybe Cherry will start posting again now.
I don’t know who you mean… :) :lol:
by Moog
Sat Jul 30, 2022 2:18 pm
Forum: Introductions
Topic: Hello… again!
Replies: 2
Views: 2693

Hello… again!

Hi All, Thought I’d re-introduce myself as it’s been a while since I was last on here! (I got fed up with certain fruit-cakes so dropped off in December, but now see they haven’t been here since January, and all seems good now! :) ) So I ordered my ID3 in November and still do not have a build date ...