Search found 20 matches

by Purplemeanie
Wed Jun 01, 2022 5:04 pm
Forum: Faults & Technical
Topic: digital instrument cluster
Replies: 4
Views: 3167

Re: digital instrument cluster

Hi All, thought I'd add to the post to say the same thing happened to us (I think) today. Both the drivers display and the central display would go blank after displaying a few error messages. We left the car for a few hours but made no difference. Finally found this post and disconnected/reconnecte...
by Purplemeanie
Sat Nov 20, 2021 5:19 pm
Forum: Faults & Technical
Topic: Advice on getting car back from dealer - bricked update
Replies: 4
Views: 1903

Re: Advice on getting car back from dealer - bricked update

Update: I got the car back yesterday. Nobody will admit anything but complained to EO on Monday and car was fixed by Friday after EO talked to dealer. EO said there are 3 levels of escalating a problem and the dealer hadn't escalated to the highest level. Once that was done the car was back with me ...
by Purplemeanie
Wed Nov 17, 2021 10:11 am
Forum: Faults & Technical
Topic: Advice on getting car back from dealer - bricked update
Replies: 4
Views: 1903

Re: Advice on getting car back from dealer - bricked update

Thanks for your suggestion Leccy. I’ve now had a call from the VW executive office who will be investigating the delay. This was in response to an email I sent them yesterday.

John
by Purplemeanie
Tue Nov 16, 2021 3:53 pm
Forum: Faults & Technical
Topic: Advice on getting car back from dealer - bricked update
Replies: 4
Views: 1903

Advice on getting car back from dealer - bricked update

Hi Folks, apologies if this is a well trodden discussion - I've been away from the forums for a while. Our ID3 went into the dealer for an update a month ago and it failed on the reprogramming. The dealer says they are waiting for an unlock code from Germany, through the dealership head office in Mi...
by Purplemeanie
Fri Jan 15, 2021 5:58 pm
Forum: Faults & Technical
Topic: Lights issue.
Replies: 16
Views: 7509

Re: Lights issue.

Hi Kaygee, does your rain sensitive wash wipe work? Our car had a bracket that holds various sensors behind the rear-view-mirror come lose and the rain sensor didn’t work. Your daylight sensor may have suffered a similar problem and affect other sensors too?? The dealer cobbled a fix together at the...
by Purplemeanie
Mon Dec 21, 2020 2:30 pm
Forum: Off-Topic Chat
Topic: Viability of Road Trips in EVs?
Replies: 8
Views: 9608

Re: Viability of Road Trips in EVs?

Good to know about the Kingsley Shell garage, thanks. We topped up at the Strawberry Fields farm shop on the way back and that worked well, but only one station there.

John
by Purplemeanie
Mon Dec 21, 2020 12:50 pm
Forum: Off-Topic Chat
Topic: Viability of Road Trips in EVs?
Replies: 8
Views: 9608

Re: Viability of Road Trips in EVs?

On the subject of Ecotricity and Exeter... we had a poor experience with Exeter Services at the start of the last half term. When we arrived there were 6 people queuing to use the three charging stations and even then one of them was only delivering about 3kW. The good news is that we wrote to Exete...
by Purplemeanie
Tue Nov 17, 2020 11:12 am
Forum: Faults & Technical
Topic: Alarm goes off at random
Replies: 72
Views: 53345

Re: Alarm goes off at random

Our car's alarm went off at about 2:30 - 3:00 AM last night (again). This is the 3rd time in 2 months since we've had the car. On the previous 2 times we didn't take much notice of the time. My wife didn't record the exact time she had to turn the alarm off last night, but she was pretty sure it was...
by Purplemeanie
Wed Nov 11, 2020 6:58 pm
Forum: Faults & Technical
Topic: Report: Faulty Rain Sensor - visit to dealer with software update
Replies: 2
Views: 2647

Report: Faulty Rain Sensor - visit to dealer with software update

Hi all, Just thought I’d let you know about my rain sensor experience. The intermittent wash/wipe had not worked since new. It would wipe once when put into that mode, and then wouldn’t wipe again until I moved the wash/wipe stick again. The car went into the dealer on Monday and I got the car back ...
by Purplemeanie
Thu Nov 05, 2020 12:07 pm
Forum: Faults & Technical
Topic: Satnav and road sign assist freezing
Replies: 10
Views: 6932

Re: Satnav and road sign assist freezing

I was told by my dealer that the reason the UK got 1st Max was to keep the sale price below the government grant threshold. i.e. VW weren't prepared to throw in the sunroof and HUD, etc for 1st buyers in the UK and keep the price below the £40k-ish of the grant level. I've no idea if this is the rea...
by Purplemeanie
Mon Nov 02, 2020 2:38 pm
Forum: Faults & Technical
Topic: Charging Point Locked - will not release
Replies: 20
Views: 31868

Re: Charging Point Locked - will not release

I've had this problem a number of times now and have had to resort to setting the "release when complete" setting in the car's user interface charging screen. It seems that if I'm charging and stop the session, then the plug is released. However, if I leave the car charging over night and ...
by Purplemeanie
Wed Oct 28, 2020 9:30 am
Forum: Main Volkswagen ID.3 chat
Topic: UK First Edition £500 charging credit
Replies: 22
Views: 47169

Re: UK First Edition £500 charging credit

In regard to getting the card... my dealer (Heritage Bristol) didn’t provide a card when I picked the car up. Once I’d had the car a couple of weeks I looked into the We Charge part of the app and signed up to the 2000kWh plan. It was only at that point that I was told a card would now be sent to me...
by Purplemeanie
Tue Oct 27, 2020 7:45 pm
Forum: Main Volkswagen ID.3 chat
Topic: I'm a bit worried about the range
Replies: 77
Views: 32554

Re: I'm a bit worried about the range

[ EDITED TO ADD MORE DETAIL] I’m just on a trip from Bristol to Cornwall for the week and we’re getting a usable range of about 150-200 miles which is very dependent on driving style. If we travel at 70mph (agh-hum!) on the motorway then its more like 150. Leaving a 10% safety margin meant we had to...
by Purplemeanie
Tue Oct 27, 2020 7:36 pm
Forum: Faults & Technical
Topic: Alarm goes off at random
Replies: 72
Views: 53345

Re: Alarm goes off at random

It’s happened to me three times too. Once over night at home and the other two times while it was parked on the street overnight.

There wasn’t anything happening around the car at the time except that one time there was heavy rain at the time.
by Purplemeanie
Tue Oct 20, 2020 9:29 pm
Forum: Faults & Technical
Topic: Is it me?
Replies: 11
Views: 6000

Re: Is it me?

Agreed. I thought it was a bug that it doesn’t light up, but on closer look it seems just not be illuminated.
by Purplemeanie
Sun Oct 18, 2020 10:56 am
Forum: Faults & Technical
Topic: Wireless phone charger
Replies: 18
Views: 13299

Re: Wireless phone charger

The whole thing is as clear as mud it seems. I’m clinging on to the fact that the car actually has the charging icon embossed in the plastic of the phone holder, and the manual gave me the impression that it would only have the embossing if the feature was installed. Let’s see what happens with the ...
by Purplemeanie
Sat Oct 17, 2020 1:03 pm
Forum: Faults & Technical
Topic: Rain sensitive wash wipe not working
Replies: 1
Views: 1692

Re: Rain sensitive wash wipe not working

After posting this here I asked the dealer and they got back straight away to say that they thought it was a fault and I should book it in to be looked at.

I'll post back here when I've had it investigated.

John
by Purplemeanie
Sat Oct 17, 2020 1:01 pm
Forum: Faults & Technical
Topic: Wireless phone charger
Replies: 18
Views: 13299

Re: Wireless phone charger

Hmm. Thanks for the response. That seems to be at odds with what the dealer is saying. After posting the question I got a response from Heritage Bristol to say that it will be enabled when the first software update comes out. So, we'll see.

John
by Purplemeanie
Sat Oct 17, 2020 11:54 am
Forum: Faults & Technical
Topic: Wireless phone charger
Replies: 18
Views: 13299

Wireless phone charger

Just wondering if anyone knows if the wireless phone charger should work - in the centre console between the front seats. I tried a bunch of different iPhones (in cases and without) but nothing seemed to happen. The manual is typically vague, saying that this feature is included in some vehicle spec...
by Purplemeanie
Sat Oct 17, 2020 11:42 am
Forum: Faults & Technical
Topic: Rain sensitive wash wipe not working
Replies: 1
Views: 1692

Rain sensitive wash wipe not working

Anyone else having problems with their rain activated wash wipe. Mine wipes once when I turn it on then doesn't wipe at all - no matter how much rain falls on the windscreen. Tried changing the sensitivity switch on the stalk from lowest to highest to see if that gave it a nudge, but made no differe...