Search found 82 matches

by robgarth
Wed Aug 24, 2022 8:50 pm
Forum: Faults & Technical
Topic: Stuck in Offline Mode
Replies: 116
Views: 79991

Re: Stuck in Offline Mode

We connect have limited capability but good access to techs. They passed on my issue and got it resolved. Can't say more than that, had similar good service about a year ago.
by robgarth
Thu Aug 18, 2022 10:02 pm
Forum: Faults & Technical
Topic: Stuck in Offline Mode
Replies: 116
Views: 79991

Re: Stuck in Offline Mode

TerryG. Email We connect, it still may take a couple of days but they are the ones that can fix the problem. You'll find the email address in the app. They just sorted mine.
by robgarth
Sun Aug 14, 2022 10:45 am
Forum: Faults & Technical
Topic: Sunroof laminate issue
Replies: 4
Views: 1879

Re: Sunroof laminate issue

With some of the marks being in straight row and a number of them having a straight edge suggests something had been laid before the contaminant had marked the laminate. Seems a strong case for manufacturing error if it's in the laminate. If on the glass surface it might indicate contamination while...
by robgarth
Mon May 23, 2022 4:15 pm
Forum: Faults & Technical
Topic: Don’t buy an Ohme Charger
Replies: 52
Views: 13788

Re: Don’t buy an Ohme Charger

I'm really happy with my Ohme although there has been a couple of odd things since they got the VW ID API which I describe at the end. I understand some people's confusion because there are various factors that can be controlled by user i.e you can set it to charge environmental friendly, also for b...
by robgarth
Thu May 19, 2022 5:15 pm
Forum: Main Volkswagen ID.3 chat
Topic: ambient lighting & heated seats
Replies: 5
Views: 1650

Re: ambient lighting & heated seats

Login in to MyVolkswagon, make sure it's the ID version, register your vehicle VIN and you'll get access to the tech spec of your car.
by robgarth
Sun May 01, 2022 9:02 pm
Forum: Faults & Technical
Topic: Postcodes not recognised in VW Sat Nav
Replies: 12
Views: 4279

Re: Postcodes not recognised in VW Sat Nav

I have the same issue. Like others, I've tried all sorts but the outcome is very hit and miss. I have found using WeConnect useful, i.e find the location you want and then send it to the car. The problem is you need to do it days in advance and then save it because it can take days to arrive at the ...
by robgarth
Sat Apr 16, 2022 9:29 pm
Forum: Faults & Technical
Topic: Intermittent charging fault
Replies: 3
Views: 1094

Re: Intermittent charging fault

Forgot to say in my last post that I think I'd caught the 'select Reduced AC charge' when stopping the previous charge from within the car, the two selectors are close together.
by robgarth
Sat Apr 16, 2022 9:24 pm
Forum: Faults & Technical
Topic: Intermittent charging fault
Replies: 3
Views: 1094

Re: Intermittent charging fault

The other day I charged at Tesco and got only 2KW, I checked it on my home Ohme charger and got the same. After a little time I found I had inadvertently selected "reduced AC charging" on the charging screen, deselected it and all ok. Your wattage isn't as low so may not be the same issue ...
by robgarth
Fri Feb 04, 2022 3:31 pm
Forum: Main Volkswagen ID.3 chat
Topic: Timed charging for Octopus Go
Replies: 16
Views: 3943

Re: Timed charging for Octopus Go

I use octopus go with the Ohme charger with no problems. Check you haven't accidentally selected "reduce AC charg. Current" in the car. There should be a setting in your charger app for this. The Ohme allows me to restrict charging to cheap times.
by robgarth
Sat Jan 22, 2022 6:25 pm
Forum: Faults & Technical
Topic: Keyless Entry Stopped Working
Replies: 21
Views: 19073

Re: Keyless Entry Stopped Working

I've had this annoyance for sometime but I've learnt how to beat it. I hope it works for you. Gently slide your finger along the sensor groove on the front handles, works a treat for me. I don't now why it works but perhaps one of you my has a theory.
by robgarth
Fri Jan 07, 2022 6:49 pm
Forum: Faults & Technical
Topic: Alarm goes off at random
Replies: 72
Views: 53291

Re: Alarm goes off at random

I've had it only once, turned out to be the boot not being closed properly. Boot gets a firm closing since.
by robgarth
Fri Jan 07, 2022 4:20 pm
Forum: Faults & Technical
Topic: Unlocking the boot, while the driver is still in the car...
Replies: 15
Views: 5891

Re: Unlocking the boot, while the driver is still in the car...

My wife had similar problems when we first had the car but not anymore. Not sure why but there is a small delay in the catch operation. If we try opening in a fast action it remains locked, when we do a slower action with a slight pause at midway point the lock is felt to release. No more issues and...
by robgarth
Sun Dec 26, 2021 4:09 pm
Forum: Faults & Technical
Topic: Charge Port Light
Replies: 5
Views: 2803

Re: Charge Port Light

Seems more like a fault than a setting issue. I can't see any reason for having a setting to turn it off. The white illuminates when you unlock flap, green shoes charge working, red charging error, you need all of these. I think it might be either a fuse or connection problem, if you get by and ever...
by robgarth
Mon Nov 15, 2021 9:01 pm
Forum: Faults & Technical
Topic: Stuck in Offline Mode
Replies: 116
Views: 79991

Re: Stuck in Offline Mode

I reported the same to We Connect after being off line a couple of days. They reported they couldn't solve the problem and passed it to the Techs to fix. After a week it came on line followed by a message asking me if it now worked. I think the issues are not necessarily with the car but the system,...
by robgarth
Tue Nov 09, 2021 7:41 pm
Forum: Faults & Technical
Topic: another electric drive problem
Replies: 30
Views: 10972

Re: another electric drive problem

I got the "Electric drive not working, visit workshop" warning this evening, I left the car on the drive and took the other car. On my return I tried again sure that the glitch would clear as I'd taken the key with me, it didn't, the warning remained. I popped in the house to check the for...
by robgarth
Sun Oct 31, 2021 1:43 pm
Forum: Faults & Technical
Topic: WeConnect Woes
Replies: 10
Views: 3348

Re: WeConnect Woes

I think you're right, the plus seems to be an upgrade as the name implies. I cleared the 'mobile services have been deactivated' message. I went in to the app settings/privacy and found internet radio was switch off ( that was an attempt to stop the internet radio notifications). I switched it back ...
by robgarth
Sun Oct 31, 2021 11:53 am
Forum: Faults & Technical
Topic: Stuck in Offline Mode
Replies: 116
Views: 79991

Re: Stuck in Offline Mode

Last night the car reconnected. I've not heard from the VW techs so it may or may not be due to them. The App is working properly, I'd previously had problems connecting to the car when charging. Looks like a reset has been done by the techs but may never know. Now I wait part 2 of the OTA update.
by robgarth
Sat Oct 30, 2021 4:48 pm
Forum: Faults & Technical
Topic: Stuck in Offline Mode
Replies: 116
Views: 79991

Re: Stuck in Offline Mode

I had an email from we connect saying they were unable to help on this occasion and the issue has been forwarded to the techs team. I had a follow up email saying they were still on the case. Still off line. Reluctant to pull fuze if it deletes the memory and therefore all evidence of errors.
by robgarth
Sat Oct 30, 2021 3:04 pm
Forum: Faults & Technical
Topic: WeConnect Woes
Replies: 10
Views: 3348

Re: WeConnect Woes

G43FAN. I have same message in the app, more worryingly is the car has lost connection to the server. I am not sure if these errors are connected or coincidence. We connect have been unable to help and now sent the issue to the techs. What is VW Connect Plus and did it help?
by robgarth
Mon Oct 25, 2021 4:41 pm
Forum: Main Volkswagen ID.3 chat
Topic: ID. Light functions
Replies: 12
Views: 5718

Re: ID. Light functions

Thanks for sharing your work Scott, very useful. 👏👍