Search found 82 matches
- Wed Aug 24, 2022 8:50 pm
- Forum: Faults & Technical
- Topic: Stuck in Offline Mode
- Replies: 116
- Views: 82782
Re: Stuck in Offline Mode
We connect have limited capability but good access to techs. They passed on my issue and got it resolved. Can't say more than that, had similar good service about a year ago.
- Thu Aug 18, 2022 10:02 pm
- Forum: Faults & Technical
- Topic: Stuck in Offline Mode
- Replies: 116
- Views: 82782
Re: Stuck in Offline Mode
TerryG. Email We connect, it still may take a couple of days but they are the ones that can fix the problem. You'll find the email address in the app. They just sorted mine.
- Sun Aug 14, 2022 10:45 am
- Forum: Faults & Technical
- Topic: Sunroof laminate issue
- Replies: 4
- Views: 1919
Re: Sunroof laminate issue
With some of the marks being in straight row and a number of them having a straight edge suggests something had been laid before the contaminant had marked the laminate. Seems a strong case for manufacturing error if it's in the laminate. If on the glass surface it might indicate contamination while...
- Mon May 23, 2022 4:15 pm
- Forum: Faults & Technical
- Topic: Don’t buy an Ohme Charger
- Replies: 52
- Views: 14350
Re: Don’t buy an Ohme Charger
I'm really happy with my Ohme although there has been a couple of odd things since they got the VW ID API which I describe at the end. I understand some people's confusion because there are various factors that can be controlled by user i.e you can set it to charge environmental friendly, also for b...
- Thu May 19, 2022 5:15 pm
- Forum: Main Volkswagen ID.3 chat
- Topic: ambient lighting & heated seats
- Replies: 5
- Views: 1771
Re: ambient lighting & heated seats
Login in to MyVolkswagon, make sure it's the ID version, register your vehicle VIN and you'll get access to the tech spec of your car.
- Sun May 01, 2022 9:02 pm
- Forum: Faults & Technical
- Topic: Postcodes not recognised in VW Sat Nav
- Replies: 12
- Views: 4479
Re: Postcodes not recognised in VW Sat Nav
I have the same issue. Like others, I've tried all sorts but the outcome is very hit and miss. I have found using WeConnect useful, i.e find the location you want and then send it to the car. The problem is you need to do it days in advance and then save it because it can take days to arrive at the ...
- Sat Apr 16, 2022 9:29 pm
- Forum: Faults & Technical
- Topic: Intermittent charging fault
- Replies: 3
- Views: 1130
Re: Intermittent charging fault
Forgot to say in my last post that I think I'd caught the 'select Reduced AC charge' when stopping the previous charge from within the car, the two selectors are close together.
- Sat Apr 16, 2022 9:24 pm
- Forum: Faults & Technical
- Topic: Intermittent charging fault
- Replies: 3
- Views: 1130
Re: Intermittent charging fault
The other day I charged at Tesco and got only 2KW, I checked it on my home Ohme charger and got the same. After a little time I found I had inadvertently selected "reduced AC charging" on the charging screen, deselected it and all ok. Your wattage isn't as low so may not be the same issue ...
- Fri Feb 04, 2022 3:31 pm
- Forum: Main Volkswagen ID.3 chat
- Topic: Timed charging for Octopus Go
- Replies: 16
- Views: 4037
Re: Timed charging for Octopus Go
I use octopus go with the Ohme charger with no problems. Check you haven't accidentally selected "reduce AC charg. Current" in the car. There should be a setting in your charger app for this. The Ohme allows me to restrict charging to cheap times.
- Sat Jan 22, 2022 6:25 pm
- Forum: Faults & Technical
- Topic: Keyless Entry Stopped Working
- Replies: 21
- Views: 20005
Re: Keyless Entry Stopped Working
I've had this annoyance for sometime but I've learnt how to beat it. I hope it works for you. Gently slide your finger along the sensor groove on the front handles, works a treat for me. I don't now why it works but perhaps one of you my has a theory.
- Fri Jan 07, 2022 6:49 pm
- Forum: Faults & Technical
- Topic: Alarm goes off at random
- Replies: 72
- Views: 54798
Re: Alarm goes off at random
I've had it only once, turned out to be the boot not being closed properly. Boot gets a firm closing since.
- Fri Jan 07, 2022 4:20 pm
- Forum: Faults & Technical
- Topic: Unlocking the boot, while the driver is still in the car...
- Replies: 15
- Views: 6031
Re: Unlocking the boot, while the driver is still in the car...
My wife had similar problems when we first had the car but not anymore. Not sure why but there is a small delay in the catch operation. If we try opening in a fast action it remains locked, when we do a slower action with a slight pause at midway point the lock is felt to release. No more issues and...
- Sun Dec 26, 2021 4:09 pm
- Forum: Faults & Technical
- Topic: Charge Port Light
- Replies: 5
- Views: 2871
Re: Charge Port Light
Seems more like a fault than a setting issue. I can't see any reason for having a setting to turn it off. The white illuminates when you unlock flap, green shoes charge working, red charging error, you need all of these. I think it might be either a fuse or connection problem, if you get by and ever...
- Mon Nov 15, 2021 9:01 pm
- Forum: Faults & Technical
- Topic: Stuck in Offline Mode
- Replies: 116
- Views: 82782
Re: Stuck in Offline Mode
I reported the same to We Connect after being off line a couple of days. They reported they couldn't solve the problem and passed it to the Techs to fix. After a week it came on line followed by a message asking me if it now worked. I think the issues are not necessarily with the car but the system,...
- Tue Nov 09, 2021 7:41 pm
- Forum: Faults & Technical
- Topic: another electric drive problem
- Replies: 30
- Views: 11167
Re: another electric drive problem
I got the "Electric drive not working, visit workshop" warning this evening, I left the car on the drive and took the other car. On my return I tried again sure that the glitch would clear as I'd taken the key with me, it didn't, the warning remained. I popped in the house to check the for...
- Sun Oct 31, 2021 1:43 pm
- Forum: Faults & Technical
- Topic: WeConnect Woes
- Replies: 10
- Views: 3395
Re: WeConnect Woes
I think you're right, the plus seems to be an upgrade as the name implies. I cleared the 'mobile services have been deactivated' message. I went in to the app settings/privacy and found internet radio was switch off ( that was an attempt to stop the internet radio notifications). I switched it back ...
- Sun Oct 31, 2021 11:53 am
- Forum: Faults & Technical
- Topic: Stuck in Offline Mode
- Replies: 116
- Views: 82782
Re: Stuck in Offline Mode
Last night the car reconnected. I've not heard from the VW techs so it may or may not be due to them. The App is working properly, I'd previously had problems connecting to the car when charging. Looks like a reset has been done by the techs but may never know. Now I wait part 2 of the OTA update.
- Sat Oct 30, 2021 4:48 pm
- Forum: Faults & Technical
- Topic: Stuck in Offline Mode
- Replies: 116
- Views: 82782
Re: Stuck in Offline Mode
I had an email from we connect saying they were unable to help on this occasion and the issue has been forwarded to the techs team. I had a follow up email saying they were still on the case. Still off line. Reluctant to pull fuze if it deletes the memory and therefore all evidence of errors.
- Sat Oct 30, 2021 3:04 pm
- Forum: Faults & Technical
- Topic: WeConnect Woes
- Replies: 10
- Views: 3395
Re: WeConnect Woes
G43FAN. I have same message in the app, more worryingly is the car has lost connection to the server. I am not sure if these errors are connected or coincidence. We connect have been unable to help and now sent the issue to the techs. What is VW Connect Plus and did it help?
- Mon Oct 25, 2021 4:41 pm
- Forum: Main Volkswagen ID.3 chat
- Topic: ID. Light functions
- Replies: 12
- Views: 5812
Re: ID. Light functions
Thanks for sharing your work Scott, very useful.