Bought a new ID3 in June 2021. Since then I have had no software update and VW tell me that they have stopped delivering OTA updates altogether. Considering OTA was promised and is still being advertised- I am really disappointed in this. Will my car ever get a software upgrade? And is it even worth...

Thanks a lot for your reply. Its been a disappointing experience. No-one at the dealer seems to understand anything about the update. Just learning now that this isn't even an update to the latest software version! they told me today that part of the reason for the delay is that ALL VAG DEALER AND S...

My car has been 'recalled' to get a new 12V battery and update the software. * the soonest appointment i was offered was 3 months away. * car has been in for four days.. they are still working on it and can't tell me when it will be ready. * no-one can tell me what additional benefits I will get fol...

I get this all the time. After various calls to VW.. it just happens. Always resolves itself in a couple of days. Its frustrating.

Bought a new ID3 in June. Car was showing as offline for over a week last month. Lots of calls to dealer (who know nothing) and VW (who know not much more). In the end the car just came back online before anyone could tell me anything. Two things that VW did tell me (two weeks later when I called th...

I have exactly this experience. Was regularly getting between 270 and 300 miles of range at 80-100% charge. Now I cannot get to 200 miles on an 80% charge. This is after 5 months and around 5000 miles. This is a pretty significant reduction in range… is this ‘just’ Winter? Either way it was surprisi...