This appears to have not been completed properly. How can they send you a form for a 2020 car suggesting it has never spent any time idle. Makes no sense. If/when you get the car, you can get an impression of battery health yourself if you have a £30 OBD reader and the carscanner app by (1) looking ...

They used to only do a limited export rate for people on Go etc, but they allowed everyone to get the 15p export rate from a few months back, as I understand it.

Has anyone noticed in the app. Under vehicle health it tells you when the car is due for service. This morning I wrote a email to the dealer. Asking for clarification on service intervals. Answer was 2 years. But the car app indicated service currently due. This evening I had another look, but now ...

I got the update available, 52 mins message and clicked to install, then a message saying to leave and lock car, on return a couple of hours later message said update failed please contact your dealer, there should be a way to check for sure if the update has worked but doesn't seem to be :? :( Fir...

Hmm, Got the greyed out update button and "windows open" message. Tried the windows down and up trick - still getting the "windows open" message and no option to update. Any more ideas anyone? Just try again. Do the windows while you have that screen up. Hold the buttons for lon...

It was never much of a problem and still isn’t. Firstly, if you're aware of the bug then it's fairly obvious when it's happening and you can just mentally multiply by 1.5 (or 1.6 if you wish). Secondly, looking at the range (GOM) in the app is pointless anyway. The GOM is only ever accurate once you...

Just as an update to this thread for those whose cars need a replacement battery module or are worried about it. It seems parts became available from early January. I saw several Enyaq and ID owners on speakev and Facebook groups who got their cars back after a module replacement. My own car went in...

Thank you si much for the above response. What is a a 32A charge point? Do I need a specialist to install the charging unit ? I thought a local electrician would work ? And thanks for the above links ? You need an electrician with the right qualifications to install charge points, there are specifi...

Sidehaas thank you that worked - took a few tries - but all done. Thanks for your help. You're welcome! Please share if you see others online with the same problem, it comes up all the time and this is a reliable solution. (Indeed VW have shared it themselves in the past, they know the bug happens ...

There is no service book for any ID car, it's all electronic, hopefully there will be a record on the VW system. The service interval is a fixed 2 years regardless of mileage. You'd better check the battery warranty T&Cs. There are no grants for chargers any more if you have your own house with ...

After turning off the lights it would have ungreyed out the install button, did you press that? If not it won't have done it. Others have reported that if they did the update then when they first re-entered the car it gave them a brief message saying it was connecting to the internet to complete th...

After turning off the lights it would have ungreyed out the install button, did you press that? If not it won't have done it. Others have reported that if they did the update then when they first re-entered the car it gave them a brief message saying it was connecting to the internet to complete the...

Hi, I had very similar experience where all I had was a nice big clock on infotainment screen. I could swipe left and right for different version of a clock but that was it. Strangely enough when someone call me then main screen unlock ( I had an access to map, radio etc ) but as soon as they hung ...

If things are working correctly, it can't have driven anywhere because then it would have been turned on and updated itself? Not driven, yes. Taken? If it was taken on a truck then yes it could have moved. All that screen tells you is that the car was in that location when it last updated the cloud...

My understanding is the car charges the 12V as soon as a door is opened if a charge is required. There ought to be an arrangement whereby 12V dropping below the minimum needed to service all the drains on this battery while the car is parked, automatically triggers a charge from the HV battery? The...

If things are working correctly, it can't have driven anywhere because then it would have been turned on and updated itself?

Fantastic review - something I’d wished I had done!! Absolutely agree with everything you say and can’t really add much to your comprehensive comments. As for the voice control, it does work almost flawlessly for me but giving the command to turn the heated steering wheel off never works. Strange, ...

Hello, this may seem a daft question but how to I install this? Last 2-3 days this has come up but it never lets me press install - it’s greyed out. It has a warning sign to say close windows and doors and turn off side lights, they are off but it doesn’t install. Then when I come back to the car a...

Just had a quick look and roadside recovery for id range is 3 years, so you should still be covered - I'd phone customer service and see what they say. See link https://www.volkswagen.co.uk/en/owners-and-services/servicing-and-parts/breakdown-and-repairs/roadside-assistance.html Thanks. Since I hav...

I have a 72 plate ID3 in rural Norfolk, England. I like the ID3 BUT I have now had seven punctures (YES, 7 punctures) in less than 18 months. I have never had this problem with any of my previous cars so have come to the conclusion there is a design issue. The width between the treads on the Bridge...