Just tried again myself. Also got fobbed off with contact either lease company or VW dealer, apparently any VW dealer can help, and we all know how that conversation would go!

RSCut86 wrote: ↑Mon Mar 27, 2023 12:39 pm Tried to use the VW chat function and was told I coordinated get an update, it needed to be the lease company

I think it depends who you get, some will try and help others will fob you off I’m afraid.

I tried via the VW chat to get an update on mine however after a painful wait they were unable to get any info as the team he had to check with were having system issues.

Says it all really!

Congrats on the new Tour, I think I can hear a big sigh of relief for many of us still waiting!

Out of interest to any current tour owners, how’s the sound system? Currently have a BMW 4 Gran Coupe, older mode kind but has the Harman/kardon system which is very good, I have a feeling I’m going to be disappointed that’s all, not world sending stuff but I do like a half decent sound system. It'...

Interested in how this will pan out as well, mine was build week 9 and was going through the later checkpoints last week. Out of interest to any current tour owners, how’s the sound system? Currently have a BMW 4 Gran Coupe, older mode kind but has the Harman/kardon system which is very good, I have...

Thank you both, that will help, always prefer to use someone based on a positive referral of course!

Good evening Thanks for reaching out to us. The ID range is now in early beta and you can join via our app, you can of course onboard and link via your Ohme charger. When on our please please do the following to join: ........... Hi Albert, did you have any luck getting Intelligent Octopus to work ...

Octopus offer a free Electroverse card (was Electric Juice) which acts as an RFID card for a large number of different charging companies and sends the bill to your Octopus account. Works great, it’s how these things should be done. That sounds very good, they need to simplify this charging structu...

Cool, thanks everyone, seems a bit of a minefield doesn’t it! And that’s before you get into all the different public chargers and accounts needed etc! Hoping I won’t need public charging much aside from longer family holiday trips. Anyone know how far in advance you need to typically have an accoun...

@Mark - I'm a recent convert to Octopus and I have an Ohme Pro. Both are very good. I charge a Tesla also on it and I think it should work fine across these two cars because Octopus apparently can talk to the Ohme Pro directly rather than the car itself - so in effect - it doesn't matter which car ...

I don’t have any solar but just want something that looks ok and works without issues hopefully, might switch to Octopus for their cheap overnight charging rates so that might mean I need a Ohme as I’ve heard people don’t have issues with those on octopus from memory.

Yeah that’s what I was expecting, probably should start speaking with EV point home installers etc now to get that moving although havnt decided on a brand as yet either!

Just got off the chat and they have said I’m at production point 8.7 which means vehicle is fully built and going through final checks?

Sounds good. I havnt asked for an update on mine which I’m guessing would be a similar situation to yours, might jump on the chat to find out more.

No I’m not sure I’m afraid, never dug enough to find out to be honest.

My tour is confirmed into week 9 I’ve learnt today so guessing April should be be expected for delivery.

Facelift formal reveal is march... Actual deliveries apparently start Q3 so September onwards as I understand it. Nothing from VW has said anything different to that As I understand it there's been no movement on my Max order when I last got an update a week or two back Ah ok, will wait and see the...

Just had an email from Plan Leasing to say that currently my build is scheduled for early March, that’s all that’s been advised so far, suggesting April for delivery. Anyone know when the switch over to the facelift is likely to happen, not that I would be expecting the newer version so more out of ...

Cheers, that’s what I had in my head, not ideal but don’t want to be using a granny charger really and public ones are seemingly getting more expensive.