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Source London issues

Posted: Tue Sep 14, 2021 9:55 pm
by Andreas
Anyone else had issues with them?

I had one overnight charge not billed, as the charger crashed and rebooted when I reconnected. So that was nice.

Today however, I charged, disconnected after over five hours, and just received a text, seven hours later, warning me that I had incurred charges of $26.85, and that the charge was continuing, while the car is of course miles away.

Just messaged them and hope they sort it out.

All the best

Andreas

Re: Source London issues

Posted: Wed Sep 15, 2021 11:02 am
by Ebwoy
My issue with Source is their pricing structure and overall comparative cost.
They’re simply too expensive.

Re: Source London issues

Posted: Wed Sep 15, 2021 1:00 pm
by Andreas
Update, they fixed the matter in reaction to a message I sent through my account and only billed me for actual time connected. No further exchange was needed.

Their pricing structure isn't hot, but when you cannot charge at home, it's the best thing available here.

All the best

Andreas