ID3 Software Update v2.3

Faults and Technical chat for the Volkswagen ID.3
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rikimaru
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Post by rikimaru »

DSB18 wrote: Thu Sep 16, 2021 8:58 am Had a message this morning saying software update do I want to view information, I was driving so didn't press anything.
When I got back in the car the message had disappeared and there was not information on the update page.
Did this mean that the update has been applied? the version number is the same, just wondering if this was the first part of 2.3
monkeyhanger wrote: Thu Sep 16, 2021 9:04 am
Had the same yesterday. Message comes up, filling the whole screen, couldn't read it (presume it needed consent to continue). As I was driving, couldn't scroll to end and continue. Pressed the squarebutton to be able to see other infotainment info and it was gone. Not back this morning.

That is so odd. You'd think that a) it wouldn't fill up the whole screen as you're driving b) it can be easily found by going to the system information section.

Hopefully 2.3 itself irons out this particular experience.
16 Sep: ID3 Max in Moonstone Grey. BW 40 confirmed. ETA early Dec.
...lots of bad info and delays...
27 April: at port. ETA end of May.
Delivery ETA: 18 May!

Newfie
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Location: East Yorkshire

Post by Newfie »

Today the dealers received this news brief re software updates.

Volkswagen plans to provide customers with free software updates every 12 weeks to keep vehicles up-to-date and help improve customer experience. The first update, due imminently, will see customers benefit from optimised surrounding recognition and improved operability of the infotainment system, amongst other improvements.

Thus far, Volkswagen remains the only high-volume manufacturer to provide this technology for its customers.

The OTA updates also bring new opportunities for the brand to generate revenue with new data-based business models. For example, customers can order services and functions such as Travel Assist or improved battery performance at a later point in time using the mobile data network. There is potential to generate millions of pounds in additional revenue for the brand over the next few years.

The new OTA update technology is being developed in close collaboration with CARIAD, Volkswagen Group’s software company. “The new updates are a central functionality of the digital, connected car. They will quickly become normal for our customers, in the same way as they have for their smartphones,” said Thomas Ulbrich, Member of the Board of Management for Technical Development.

“Vehicles that always have the latest software on board can provide an excellent digital customer experience and are therefore of the utmost importance for our future success,” adds Ulbrich. “Thanks to regular updates, the car will not just remain up-to-date – it will become even better.”

New functions
One of the first OTA updates coming to customers’ vehicles includes a wide range of changes that reflect how Volkswagen listens and reacts to feedback. The ID. Light, a light strip at the bottom of the windscreen, will provide additional information that supports energy-saving driving and when driving with the Active Cruise Control (ACC) system turned on.

Image processing has also been improved for the multifunction camera, allowing it to recognise motorcycles and other road users even quicker. The graphics on the central infotainment display have also become clearer with more intuitive operation for an all-round improved experience.

As part of Volkswagen’s ACCELERATE strategy, OTA updates will lay the foundation for new business models and customer-centric product optimisation.



Article author
Volkswagen Press and PR
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gailjon
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Post by gailjon »

Interesting info - thanks for the update.
ID.3 Family, Andoya Alloys, Heat Pump. Grab a £50 Octopus Credit https://share.octopus.energy/silk-guppy-104
Deleted User 192

Post by Deleted User 192 »

DSB18 wrote: Thu Sep 16, 2021 8:58 am Had a message this morning saying software update do I want to view information, I was driving so didn't press anything.
When I got back in the car the message had disappeared and there was not information on the update page.
Did this mean that the update has been applied? the version number is the same, just wondering if this was the first part of 2.3

If all of your front assist systems were still fully functional, it wasn't 2.3 part 1.

There's a new We Charge app being pushed out.
Deleted User 192

Post by Deleted User 192 »

Newfie wrote: Thu Sep 16, 2021 9:55 am Today the dealers received this news brief re software updates.

Volkswagen plans to provide customers with free software updates every 12 weeks to keep vehicles up-to-date and help improve customer experience. The first update, due imminently, will see customers benefit from optimised surrounding recognition and improved operability of the infotainment system, amongst other improvements.

Thus far, Volkswagen remains the only high-volume manufacturer to provide this technology for its customers.

The OTA updates also bring new opportunities for the brand to generate revenue with new data-based business models. For example, customers can order services and functions such as Travel Assist or improved battery performance at a later point in time using the mobile data network. There is potential to generate millions of pounds in additional revenue for the brand over the next few years.

The new OTA update technology is being developed in close collaboration with CARIAD, Volkswagen Group’s software company. “The new updates are a central functionality of the digital, connected car. They will quickly become normal for our customers, in the same way as they have for their smartphones,” said Thomas Ulbrich, Member of the Board of Management for Technical Development.

“Vehicles that always have the latest software on board can provide an excellent digital customer experience and are therefore of the utmost importance for our future success,” adds Ulbrich. “Thanks to regular updates, the car will not just remain up-to-date – it will become even better.”

New functions
One of the first OTA updates coming to customers’ vehicles includes a wide range of changes that reflect how Volkswagen listens and reacts to feedback. The ID. Light, a light strip at the bottom of the windscreen, will provide additional information that supports energy-saving driving and when driving with the Active Cruise Control (ACC) system turned on.

Image processing has also been improved for the multifunction camera, allowing it to recognise motorcycles and other road users even quicker. The graphics on the central infotainment display have also become clearer with more intuitive operation for an all-round improved experience.

As part of Volkswagen’s ACCELERATE strategy, OTA updates will lay the foundation for new business models and customer-centric product optimisation.



Article author
Volkswagen Press and PR

There's more info than that on the VW UK site already: https://www.volkswagen.co.uk/en/owners- ... e-2-3.html
G43FAN

Post by G43FAN »

20210916_102429.jpg

20210916_102452.jpg

20210916_102500.jpg

Today's update..
Savity
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Joined: Wed Sep 15, 2021 12:01 pm

Post by Savity »

Newfie wrote: Thu Sep 16, 2021 9:55 am Today the dealers received this news brief re software updates.



The OTA updates also bring new opportunities for the brand to generate revenue with new data-based business models. For example, customers can order services and functions such as Travel Assist or improved battery performance at a later point in time using the mobile data network. There is potential to generate millions of pounds in additional revenue for the brand over the next few years.


Article author
Volkswagen Press and PR
Improved battery performance as a purchaseable extra service? That seems a little underhand. I can see justification in ordering new services like travel assist, but battery performance should one of those free upgrades surely.....
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Andreas
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Post by Andreas »

Not sure about that. We bought the vehicle with a certain performance promise (range and lifetime). That was the deal and both sides, VW and us were happy with it. If they now have an additional, value-enhancing improvement to add (rather than a bug fix), I'm happy to consider paying for it. Even more so if this encourages them to work on improving my vehicle, rather than future ones that I don't own, and where every improvement will reduce the value of mine.

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
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dubscot
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Joined: Mon Sep 13, 2021 2:17 pm

Post by dubscot »

DSB18 wrote: Thu Sep 16, 2021 8:58 am Had a message this morning saying software update do I want to view information, I was driving so didn't press anything.
When I got back in the car the message had disappeared and there was not information on the update page.
Did this mean that the update has been applied? the version number is the same, just wondering if this was the first part of 2.3
This has happened to me 3 times now, very annoying :x :x :x
ID.3 Tech Owner
Purchased July 2021
rikimaru
Posts: 281
Joined: Wed Sep 01, 2021 9:35 pm

Post by rikimaru »

G43FAN wrote: Thu Sep 16, 2021 10:51 am 20210916_102429.jpg20210916_102452.jpg20210916_102500.jpgToday's update..
Thanks for the screenshots! Looks like that's the separate software update for We Charge and not 2.3?
16 Sep: ID3 Max in Moonstone Grey. BW 40 confirmed. ETA early Dec.
...lots of bad info and delays...
27 April: at port. ETA end of May.
Delivery ETA: 18 May!
Leccy
Posts: 167
Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Reckon that’s a good bet @rikimaru.
My wife used the ID.3 today, she says there was an update invitation that she accepted which said something about it would update while car was parked, which it was for 8 hours while she was at work. I see no evidence of an update happening though, which is annoying, thought it would be in the “show all updates” screen if it happened.
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G43FAN

Post by G43FAN »

'Scuse the dust, it was very bright sunlight honest
After it finished there was a notification in the err notifications of all places.

20210916_102919.jpg

Made a change from Internet radio not available.
Leccy
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Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Ah, that We Charge app is new and came with the update right?

ECFE4749-CD77-44A6-93C6-C76DDA8393D1.jpeg

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Leccy
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Post by Leccy »

Haven’t explored it, but with a quick look it struck as a bit strange that it’s a separate app using Google maps rather than an additional capability of the car’s native navigation app, or am I missing something (entirely possible)?
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rikimaru
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Post by rikimaru »

Leccy wrote: Thu Sep 16, 2021 6:54 pm Haven’t explored it, but with a quick look it struck as a bit strange that it’s a separate app using Google maps rather than an additional capability of the car’s native navigation app, or am I missing something (entirely possible)?
The hope (or delusion?) is that VW are planning on integrating it into the main satnav app but that will take more time, so they simply wanted to get something out sooner. Again, could be delusion.
16 Sep: ID3 Max in Moonstone Grey. BW 40 confirmed. ETA early Dec.
...lots of bad info and delays...
27 April: at port. ETA end of May.
Delivery ETA: 18 May!
DSB18
Posts: 54
Joined: Tue Dec 15, 2020 3:21 pm

Post by DSB18 »

Well the update message came up again last night but when I stopped and selected to install the car had gone offline and refused to go back online so the update was failing.
Had to do the "take 5amp fuse out for 30 mins" to get it back online and the update went through cleanly, hard work theses ID.3's :D
ID.3 Makena turquoise Business Pro
Deleted User 192

Post by Deleted User 192 »

Leccy wrote: Thu Sep 16, 2021 5:58 pm Ah, that We Charge app is new and came with the update right?

Yes, that's what it was, there were release notes accessible from the initial notification screen.
Deleted User 192

Post by Deleted User 192 »

Leccy wrote: Thu Sep 16, 2021 6:54 pm Haven’t explored it, but with a quick look it struck as a bit strange that it’s a separate app using Google maps rather than an additional capability of the car’s native navigation app, or am I missing something (entirely possible)?

Happy to have it separate, given that I use Apple Maps pretty much all the time for navigation anyway.
Deleted User 1426

Post by Deleted User 1426 »

Still waiting for my car from the dealer. It is a used Family pro which has only done 12 miles. When they were prepping it, they discovered it needed the 2.0 and 2.1 updates and they are struggling to get it to take the update. Current plan is to ship it to another garage in their group who have a later version of the update tool in an attempt to load 2.1, taken them 2 days to get this far. Apparently it has been shut in the showroom for 9 months...
Leccy
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Post by Leccy »

scott28tt wrote: Fri Sep 17, 2021 9:54 am Happy to have it separate, given that I use Apple Maps pretty much all the time for navigation anyway.
Yeah, I’ve been weaning off Waze since the ID.3 came along, Apple have clearly been investing in Maps. I flip between the native nav (I like the overall look of the infotainment system) and CarPlay with Apple Maps nav. Will be interesting to see how both develop.
EDIT: CarPlay/Apple Maps 100% having used it for a week and on a trip, like the integration with everything else in the Apple eco system too
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