New ID.3 Tour with heat pump
Hi thanks for letting me join your forum.
I bought a I’d.3 tour with heat pump. I went to collect from VW Citygate on the agreed date of 30/06/2021 to be told “the car needed the final coat of polish” then an hour later “the car needed a software update” then 2 hours later the car had received a recall and I could not have it. They told me 2 weeks and I am still waiting for it. It’s a nightmare.
I bought a I’d.3 tour with heat pump. I went to collect from VW Citygate on the agreed date of 30/06/2021 to be told “the car needed the final coat of polish” then an hour later “the car needed a software update” then 2 hours later the car had received a recall and I could not have it. They told me 2 weeks and I am still waiting for it. It’s a nightmare.
-
- Posts: 1273
- Joined: Sat Mar 20, 2021 1:33 pm
Sounds to me like the car was on 2.0 software and the update to 2.1 (which is described by some dealerships as recall work) didn't go well.Drew08 wrote: ↑Sat Sep 25, 2021 2:57 pm Hi thanks for letting me join your forum.
I bought a I’d.3 tour with heat pump. I went to collect from VW Citygate on the agreed date of 30/06/2021 to be told “the car needed the final coat of polish” then an hour later “the car needed a software update” then 2 hours later the car had received a recall and I could not have it. They told me 2 weeks and I am still waiting for it. It’s a nightmare.
Mine took around 2 weeks to resolve as everything it fails the dealership have to request another system "token" to try again. The request can take days to come back.
Last edited by monkeyhanger on Sat Sep 25, 2021 4:16 pm, edited 1 time in total.
Cupra Born V2 e-boost 230ps Aurora Blue, replaced ID3 PP Family
Audi S3 - because I hate rapid charging for long distance driving.
Octopus referral: https://share.octopus.energy/lush-fawn-565
Audi S3 - because I hate rapid charging for long distance driving.
Octopus referral: https://share.octopus.energy/lush-fawn-565
-
- Posts: 122
- Joined: Tue Aug 10, 2021 11:53 am
How can yours be affected if it was built a year after the “affected build dates of 2020”?
ID.3 Max Pro Performance Makena Turquoise
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
I’ve just taken delivery of ID.3 Tour with heat pump day four whilst driving power steering failure red warning lights lucky able to stop without incident. Now advised steering rack failed new rack on order but not seen this type of fault on this forum any one else with similar issue?