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tomstring
Posts: 102
Joined: Mon Aug 16, 2021 10:17 am

Post by tomstring » Mon Jan 10, 2022 7:10 pm

My dealer told me last week first service at 20,000 miles.

G43FAN
Posts: 560
Joined: Tue Jan 26, 2021 10:27 am
Location: N. Wales

Post by G43FAN » Tue Jan 11, 2022 10:40 am

tomstring wrote:
Mon Jan 10, 2022 7:10 pm
My dealer told me last week first service at 20,000 miles.
The original brochures had it worded as:
Inspection service - every two years, unlimited mileage
Subsequent services every 1 year or 20,000 miles (30,000km), whichever is soonest.


Which isn't exactly clear, and there have been previous discussions around this and to mu knowledge no one has found any printed evidence, so it's still unclear.
Family Pro: East Derry Wheels: Moonstone Grey - Software 2.3 finally installed 13/12/2021
Zappi Charger with Solar Edge 6kW PV array.
Android Connect ID App

Splash-Man
Posts: 77
Joined: Fri Nov 05, 2021 11:02 am

Post by Splash-Man » Tue Jan 11, 2022 10:50 am

VW.png

This is from the last catalogue, dated 23/9/21.
Just states every 2 years, nothing about subsequent services.
58kWh 204 ps Family Pro Performance. Makena Turquios East Derry 18” alloys.

Ordered 26/10/21
Order No. 31517XXX
Awaiting build dates
May 2022 delivery according to dealer, now moved out to September 2022

JohnEG
Posts: 18
Joined: Wed Nov 24, 2021 8:00 pm

Post by JohnEG » Tue Jan 11, 2022 2:59 pm

My dealer also says first service at 20,000 miles.
Life Pro Performance, White/Black, East Derry Alloys.
Order No: 31558xxx 18/11/21

Cherry
Posts: 247
Joined: Tue Aug 10, 2021 8:34 pm

Post by Cherry » Tue Jan 11, 2022 4:47 pm

JohnEG wrote:
Tue Jan 11, 2022 2:59 pm
My dealer also says first service at 20,000 miles.
For some people the first service will be after the warranty expires!
May be it needs to be done just before 3 years for low mileage users or with an MOT at a VW garage.
9 Sep 21 Ordered ID.3 Family Pro, Stonewashed Blue & East Derry
13 Sep 21 PCP approved. VW No: 3131xxxx
24 Sep 21 Temp build wk43, conf' 46
22 Nov 21 Conf' build wk 49
10 Jan 22 Code 38 Awaiting ship-release (wk48 build)
01 March preferred collection

IDontknow
Posts: 45
Joined: Fri Nov 05, 2021 4:49 pm

Post by IDontknow » Tue Jan 11, 2022 11:07 pm

At pickup I was told two years or 20000 miles, whichever comes sooner. I was also told they're not offering prepaid service offers on ID3s as it's not worth it - they anticipate a service costing about £80 max for most customers.

aayron
Posts: 6
Joined: Thu Oct 28, 2021 9:08 am

Post by aayron » Wed Jan 12, 2022 8:30 am

IDontknow wrote:
Tue Jan 11, 2022 11:07 pm
At pickup I was told two years or 20000 miles, whichever comes sooner. I was also told they're not offering prepaid service offers on ID3s as it's not worth it - they anticipate a service costing about £80 max for most customers.
Oh Dear! I was persuaded to part with £329 up-front for my first two services. :(
On Order:
Id.3 107KW Family Pro 58kWh, Makena Turquoise, East Derry Wheels
Ordered 30/10/21
Order Number 31528XXX
Delivery Estimate Dec 2022/Jan2023

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Utumno
Posts: 994
Joined: Sun Jul 04, 2021 12:34 am
Location: Oxfordshire

Post by Utumno » Wed Jan 12, 2022 8:40 am

aayron wrote:
Wed Jan 12, 2022 8:30 am
IDontknow wrote:
Tue Jan 11, 2022 11:07 pm
At pickup I was told two years or 20000 miles, whichever comes sooner. I was also told they're not offering prepaid service offers on ID3s as it's not worth it - they anticipate a service costing about £80 max for most customers.
Oh Dear! I was persuaded to part with £329 up-front for my first two services. :(

Cancel it? If it was upfront you should be able to get a full refund.
ID.3 Tour 77kWh Pro S 204PS Tour in Manganese Grey (on order since 7-Jul-21)
Delivery Info Tracker : https://tinyurl.com/id3tracker

Cherry
Posts: 247
Joined: Tue Aug 10, 2021 8:34 pm

Post by Cherry » Wed Jan 12, 2022 9:15 am

IDontknow wrote:
Tue Jan 11, 2022 11:07 pm
At pickup I was told two years or 20000 miles, whichever comes sooner. I was also told they're not offering prepaid service offers on ID3s as it's not worth it - they anticipate a service costing about £80 max for most customers.
VW charge £80 for a service? This is not the 1980s! :D

More like £180. They will not even plug in a computer for less than £80!
9 Sep 21 Ordered ID.3 Family Pro, Stonewashed Blue & East Derry
13 Sep 21 PCP approved. VW No: 3131xxxx
24 Sep 21 Temp build wk43, conf' 46
22 Nov 21 Conf' build wk 49
10 Jan 22 Code 38 Awaiting ship-release (wk48 build)
01 March preferred collection

JohnEG
Posts: 18
Joined: Wed Nov 24, 2021 8:00 pm

Post by JohnEG » Wed Jan 12, 2022 9:17 am

My dealer quoted £100
Life Pro Performance, White/Black, East Derry Alloys.
Order No: 31558xxx 18/11/21

IDontknow
Posts: 45
Joined: Fri Nov 05, 2021 4:49 pm

Post by IDontknow » Wed Jan 12, 2022 5:57 pm

I have no idea how true that is, but £80 is what the dealer told me. It seemed unbelievable to me, but he was quite insistant about it.

DW12345
Posts: 1
Joined: Mon Jan 10, 2022 3:30 pm

Post by DW12345 » Mon Jan 17, 2022 7:11 pm

HI all.. new here. Done some reading of these posts. I have a Family Pro performance on lease ordered.

Been waiting since September, just about at the end of my tether with it all now.

order number 31454XXX
Wk45 Build started
29/12/21 - Released and Allocated to ship
As of today - Code 38 " Port of exit - released to ship "

I lost my patience with the dealership today as to why its spent so long waiting for a ship, they basically told me that the updates provided by/to VW are so out of date sometimes that its common for their status Ito be "port of exit" and the next thing it arrives at the dealer.

So I'm told 3-4 weeks until its at the dealer.. but who knows it could arrive next week.

She did say that they come into the Port of Tyne..

Newfie
Posts: 301
Joined: Thu Jul 01, 2021 7:09 pm
Location: East Yorkshire

Post by Newfie » Mon Jan 17, 2022 8:20 pm

DW12345 wrote:
Mon Jan 17, 2022 7:11 pm


I lost my patience with the dealership today as to why its spent so long waiting for a ship, they basically told me that the updates provided by/to VW are so out of date sometimes that its common for their status Ito be "port of exit" and the next thing it arrives at the dealer.

This I find hard to believe as when a ship is loaded and leaves Emden the dealer gets a manifest of a list of vehicles that are due for them.
Typical dealer BS
ID.3 Tour 77kWh Pro S 204PS Manganese Grey

sidehaas
Posts: 108
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas » Mon Jan 17, 2022 8:40 pm

DW12345 wrote:
Mon Jan 17, 2022 7:11 pm
HI all.. new here. Done some reading of these posts. I have a Family Pro performance on lease ordered.

Been waiting since September, just about at the end of my tether with it all now.

order number 31454XXX
Wk45 Build started
29/12/21 - Released and Allocated to ship
As of today - Code 38 " Port of exit - released to ship "

I lost my patience with the dealership today as to why its spent so long waiting for a ship, they basically told me that the updates provided by/to VW are so out of date sometimes that its common for their status Ito be "port of exit" and the next thing it arrives at the dealer.

So I'm told 3-4 weeks until its at the dealer.. but who knows it could arrive next week.

She did say that they come into the Port of Tyne..
To be honest I think you are doing pretty well - I think that's the first September order, and highest order number, of anyone on the site whose car is built yet?
I suspect timescale from build completion to dealer has been delayed a little by Christmas/NY/Omicron recently, as mine also took longer than I'd expected from other people on here, and seemingly also longer than my dealer expected. It's understandable.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. OHME Home Pro charger.

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