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Re: Delivery time

Posted: Tue Sep 14, 2021 8:49 am
by ksoni94
Was also told by my dealer that the tracker is being redeveloped which is why its down so not sure how well that aligns with other reasons that have been mentioned around here! Either way, no timescale on when it'll be back so probably not any time soon 🤷🏽‍♂️

Re: Delivery time

Posted: Thu Sep 16, 2021 6:39 pm
by rawws
Ordered end of April and still waiting ordered as company car no clue if it will be delivered soon. Provisional end of September but won't hold my breath. I have told my fleet department if no delivery by mid October cancel the order. Since I am now tempted by ionic 5 while waiting for vw has 4 week wait

Re: Delivery time

Posted: Fri Sep 17, 2021 4:40 pm
by rikimaru
rawws wrote: ↑Thu Sep 16, 2021 6:39 pm Ordered end of April and still waiting ordered as company car no clue if it will be delivered soon. Provisional end of September but won't hold my breath. I have told my fleet department if no delivery by mid October cancel the order. Since I am now tempted by ionic 5 while waiting for vw has 4 week wait
Do you know your order number or build week? I would follow up with the dealer or VW live chat because yours is surely on a boat by now.

Re: Delivery time

Posted: Fri Sep 17, 2021 4:57 pm
by degur
Contacted the live chat this morning and still don’t have a build week confirmed.. so I guess that build week 41 is off the cards. Tried to call my dealer but they were “busy with a customer” and never called back. Feeling a bit frustrated at the moment because I’ve seen a few others who posted here ordered around the same time have had their build weeks confirmed…

Re: Delivery time

Posted: Fri Sep 17, 2021 5:24 pm
by Newfie
degur wrote: ↑Fri Sep 17, 2021 4:57 pm Contacted the live chat this morning and still don’t have a build week confirmed.. so I guess that build week 41 is off the cards. Tried to call my dealer but they were “busy with a customer” and never called back. Feeling a bit frustrated at the moment because I’ve seen a few others who posted here ordered around the same time have had their build weeks confirmed…
Keep badgering the dealer. You're right that you should of got something by now.

Re: Delivery time

Posted: Sat Sep 18, 2021 3:15 am
by rawws
rikimaru wrote: ↑Fri Sep 17, 2021 4:40 pm
rawws wrote: ↑Thu Sep 16, 2021 6:39 pm Ordered end of April and still waiting ordered as company car no clue if it will be delivered soon. Provisional end of September but won't hold my breath. I have told my fleet department if no delivery by mid October cancel the order. Since I am now tempted by ionic 5 while waiting for vw has 4 week wait
Do you know your order number or build week? I would follow up with the dealer or VW live chat because yours is surely on a boat by now.
Will try to follow up with fleet, I dont have the order number with me. They moved delivery date to 30 September but no guarantee. Not clear what's going on.if no delivery by October would cancel the order and get ionic 5 or model 3 all available in 4 weeks max apparently

Re: Delivery time

Posted: Tue Sep 21, 2021 10:39 pm
by rawws
Finally car ready to collect on Monday. About time

Re: Delivery time

Posted: Thu Sep 23, 2021 9:09 am
by degur
Followed up with the VW Live Chat this morning and still no confirmed build week - after being told Week 40 by my dealer last week. Considering cancelling honestly.

Re: Delivery time

Posted: Thu Sep 23, 2021 10:09 am
by BeesKnees
My provisional build week has been pushed back from week 40 to week 43. Dealership have promised to provide me the VW order number by email,

Re: Delivery time

Posted: Thu Sep 23, 2021 10:36 am
by BeesKnees
degur wrote: ↑Thu Sep 23, 2021 9:09 am Followed up with the VW Live Chat this morning and still no confirmed build week - after being told Week 40 by my dealer last week. Considering cancelling honestly.
Looks like we are in the same boat.
Just hoping I get delivery before xmas but I'm also thinking about cancelling, the coms have been dreadful

Re: Delivery time

Posted: Thu Sep 23, 2021 10:53 am
by degur
BeesKnees wrote: ↑Thu Sep 23, 2021 10:36 am
degur wrote: ↑Thu Sep 23, 2021 9:09 am Followed up with the VW Live Chat this morning and still no confirmed build week - after being told Week 40 by my dealer last week. Considering cancelling honestly.
Looks like we are in the same boat.
Just hoping I get delivery before xmas but I'm also thinking about cancelling, the coms have been dreadful
Yeah - I've contacted the dealer this morning to see if there's any alternatives. I have a feeling that it's the options we've specced on - the Live Chat said as much.

Re: Delivery time

Posted: Thu Sep 23, 2021 12:54 pm
by Utumno
degur wrote: ↑Thu Sep 23, 2021 10:53 am
BeesKnees wrote: ↑Thu Sep 23, 2021 10:36 am
degur wrote: ↑Thu Sep 23, 2021 9:09 am Followed up with the VW Live Chat this morning and still no confirmed build week - after being told Week 40 by my dealer last week. Considering cancelling honestly.
Looks like we are in the same boat.
Just hoping I get delivery before xmas but I'm also thinking about cancelling, the coms have been dreadful
Yeah - I've contacted the dealer this morning to see if there's any alternatives. I have a feeling that it's the options we've specced on - the Live Chat said as much.

Was it just the Assistance Pack you specced on the Life you ordered, or more ?

Re: Delivery time

Posted: Thu Sep 23, 2021 1:02 pm
by degur
Utumno wrote: ↑Thu Sep 23, 2021 12:54 pm
degur wrote: ↑Thu Sep 23, 2021 10:53 am
BeesKnees wrote: ↑Thu Sep 23, 2021 10:36 am

Looks like we are in the same boat.
Just hoping I get delivery before xmas but I'm also thinking about cancelling, the coms have been dreadful
Yeah - I've contacted the dealer this morning to see if there's any alternatives. I have a feeling that it's the options we've specced on - the Live Chat said as much.

Was it just the Assistance Pack you specced on the Life you ordered, or more ?
Yep - just the assistance pack.

Re: Delivery time

Posted: Fri Sep 24, 2021 2:56 pm
by Stephenkhe
Hi all,

I have just received my ID.3 Family Pro in Manganese-Gray with East Derry alloy wheels today, which I ordered on 4th June 2021 via Carwow.

When I left the dealership the price of petrol was ÂŁ139.9 per litre and there was a queue of cars filling up because of possible fuel shortages.

It looks like I bought the ID.3 just in the nick of time.

Steve

Re: Delivery time

Posted: Fri Sep 24, 2021 3:54 pm
by TimF
TimF wrote: ↑Mon Sep 06, 2021 7:18 am Ordered end of June. In early August got "confirmed" production start of week 34 (week beginning Aug 23) - which the dealer said was hypothetical as production was then running about 8 weeks late, so to expect "production around the middle of October and delivery maybe mid November". Which was what we'd been advised when we placed the order. Nothing specific since then.
Dealer has contacted to say car is at Emden ready for shipping! Any comments on how long it has taken from this stage to being ready for collection?

Re: Delivery time

Posted: Fri Sep 24, 2021 4:08 pm
by Newfie
That's depending on shipping at the moment. There's one half way to Grimsby at the moment but cannot see any other crossings a good few days yet.
Once this side anything up to 2 weeks at UK port.

Re: Delivery time

Posted: Fri Sep 24, 2021 4:13 pm
by TimF
Newfie wrote: ↑Fri Sep 24, 2021 4:08 pm That's depending on shipping at the moment. There's one half way to Grimsby at the moment but cannot see any other crossings a good few days yet.
Once this side anything up to 2 weeks at UK port.
Thanks.

Re: Delivery time

Posted: Fri Sep 24, 2021 4:16 pm
by Newfie
TimF wrote: ↑Fri Sep 24, 2021 4:13 pm
Newfie wrote: ↑Fri Sep 24, 2021 4:08 pm That's depending on shipping at the moment. There's one half way to Grimsby at the moment but cannot see any other crossings a good few days yet.
Once this side anything up to 2 weeks at UK port.
Thanks.
Do you know which port yours will arrive at?
Either Sheerness, Grimsby or Tyne

Re: Delivery time

Posted: Fri Sep 24, 2021 7:28 pm
by epicwinningmaz
Finally received an estimated build week which is wk51. A lot later than I expected for a wk34 order.

Re: Delivery time

Posted: Fri Sep 24, 2021 7:35 pm
by Newfie
metcast wrote: ↑Fri Sep 24, 2021 7:28 pm Finally received an estimated build week which is wk51. A lot later than I expected for a wk34 order.
With the prices going down on the ID.3 on the 1st July I would imaginne they started to sell more hence build week times started to stretch out from then.