Volkswagen ID.3 Forum

Our dealer is not really a busy one to be fair, guessing it’s just bad luck, just want my bloody car lol

Damn Covid

My dealer seems to be giving me the run around lately, to the point where I’m considering cancelling my order.

I ordered in late July, but unsure what the original order date was, as this was a car the dealer had ordered. At the time, I was told it’d be late September/early October delivery.

I phoned them at the start of September to see if that provisional delivery date was still on, considering the global chip shortage. They told me I had a confirmed build week of week 36 and the estimate was still accurate.
I then phoned a few weeks later to be told that build week had been pushed back to week 37 and at week 38, it was still at the factory.
I next spoke to them on 30/09, only to find out it’s still at the factory!
Finally, I spoke to them yesterday where I was now told that my build week of week 36 was correct, but there’s a 6 week delay at the factory, meaning my car wouldn’t even be built until week 42, with a mid-December delivery estimate!

I’m trying to be patient here, but I purchased the car with that late September/early October delivery time frame in mind and made plans accordingly. I sold my old ICE car weeks ago, thinking I’d only be without a car for a short period, but now taxi costs are racking up!

Given what is happening currently with chip and other component shortages, logistical issues with truck drivers and port delays, you'll have to be a little patient.

Just like you, I sold my car as soon as I did the deal on a car that was built and sat at Emden awaiting shipping. We were all expecting pickup within 3 weeks but it was more like 8 weeks as thecarhadbeen deprioritised on the shipping rots before I'd committed to buying it.

We are a 2 car family, but with a little minor inconvenience, we could easily be a 1 car family as I work from home and only go in once a fortnight.

If I'd waited 6 weeks to sell my car, it would've been worth £1600 more on Motorway.co.uk and I wouldn't have had my wife meaning about the inconvenience of adjusting the drivers seat if I'd been out in her car after work.

Wish I'd waited to sell mine, but hindsight is a great thing and my A4 was sold before nearly new prices started to jump up.

Who's going to be put out most by cancelling your order? Not VW or your dealer it will be You.
The dealer will just sell the car to someone else in minutes probably for more. You've nothing to gain by cancelling as frustrating as it is. It sounds like you are getting updates albeit ones which are erratic, which is better than others and I doubt the dealer is any more in the know than is being communicated.

Right now I am getting ludicrous offers on my wife's Golf GT Estate. in fact, if you decide to cancel give me fair warning as I might phone your dealer

G43FAN wrote: ↑Fri Oct 15, 2021 6:47 am Who's going to be put out most by cancelling your order? Not VW or your dealer it will be You.
The dealer will just sell the car to someone else in minutes probably for more. You've nothing to gain by cancelling as frustrating as it is. It sounds like you are getting updates albeit ones which are erratic, which is better than others and I doubt the dealer is any more in the know than is being communicated.

Right now I am getting ludicrous offers on my wife's Golf GT Estate. in fact, if you decide to cancel give me fair warning as I might phone your dealer

You’re absolutely right and it is something I’d considered. I’d only be cancelling if I had something else lined up, or if another dealer had something sooner.
Someone at my work recently took delivery of their ID3 after phoning around dealers and found a car just coming off the production line, with no customer. This was after waiting around 5 months and getting frustrated, like a lot of us are!

I suspect the world of Amazon Prime has somewhat killed my ability to be patient!

Eddcunningham wrote: ↑Fri Oct 15, 2021 6:59 am
Someone at my work recently took delivery of their ID3 after phoning around dealers and found a car just coming off the production line, with no customer. This was after waiting around 5 months and getting frustrated, like a lot of us are!

Apart from the government grant and PCP discount did they receive any discount?

Not sure if anyone else has received an update from their VW dealer yet - this came through in the post this morning. Monday will be 5 weeks from when I signed the paperwork for the ID.3 so hoping to have an order number or some further updates soon.

Saw another ID.3 in town yesterday evening and I’m now positively jealous

Mine was BW40 (w/c 4th October) and just had this now

sausageroll wrote: ↑Fri Oct 15, 2021 1:51 pm Mine was BW40 (w/c 4th October) and just had this now

image_2021-10-15_145114.png

Sad times! I’ll be chasing for an order number next week as I’d like to start lining up the appropriate home charger and incentives / tariffs with Octopus Energy.

Ordered my family pro performance August 16th, dealer said it was on production line, delivered and I collected it October 13th.
Family pro performance, makena blue, east derry alloys

What’s everyone’s thoughts, do you think if I change my order from a pure to a pro, it will speed up our delivery ?

Tom_1985 wrote: ↑Fri Oct 15, 2021 3:23 pm What’s everyone’s thoughts, do you think if I change my order from a pure to a pro, it will speed up our delivery ?

Highly unlikely to make any difference, unless your dealer has a stock car or something in pipeline they can offer you.

Seems everyone who’s ordered anything other than pure getting them far quicker

Tom_1985 wrote: ↑Fri Oct 15, 2021 3:47 pm Seems everyone who’s ordered anything other than pure getting them far quicker

What evidence is there of that?

Just seems no-one on here is having to wait as long as us, dealer has plenty of build slots and not over ordered, personally I think it’s because a base model they are getting pushed to the back, makes business sense to focus on higher yielding models, by the time I get mine will be nearly a year, I ordered a Q4 for myself a month later, and that’s coming 5 months before my ID3, as it’s 30k more no doubt, just frustrating

I have a VWList of lead times for all models. It was dated last Friday and refers to orders taken this past week.
The general lead time for an ID.3 is 26 weeks with the exception of 3 trims. The Life 45kWh Pure Performance 150PS is 28 weeks.
So I would ask your dealer again what the lead time is according to their latest VW lead time sheet.

That’s odd Newfie - the latest brochure says the Pure models are only available from stock and are not available for factory order.

I'm just going by whats stated but it is odd.

Yea, you can’t order the pure 45 150 at all now, and from what I understand they are honouring current orders then it’s being binned altogether. We’re on week 9 since order, so going by that our build should be mid feb not mid March, 33 week lead time for us

Does anyone know if there’s a standard timescale from build week to delivery?
My dealer was saying it was 8 weeks from build week to delivery date, but when I initially ordered, it was only 3 weeks.
I can understand build weeks being pushed back, but surely build time and delivery time would be fairly static?