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Re: Delivery time

Posted: Sat Nov 20, 2021 10:21 pm
by Malcster
sausageroll wrote: Sat Nov 20, 2021 8:49 pm
Malcster wrote: Sat Nov 20, 2021 8:46 pm Do those who ordered with the discount and pre price increase still get it and the original price ??
Yes - the deal is whatever you signed for.
Thank you
Thought it was but wanted sanity check

Re: Delivery time

Posted: Mon Nov 22, 2021 11:01 am
by Stevej999
I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞

Re: Delivery time

Posted: Mon Nov 22, 2021 11:32 am
by ksoni94
Stevej999 wrote: Mon Nov 22, 2021 11:01 am I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞
Great news! With some luck it'll be a nice Christmas present for you! 🤞🏼

Re: Delivery time

Posted: Mon Nov 22, 2021 1:18 pm
by sausageroll
Stevej999 wrote: Mon Nov 22, 2021 11:01 am I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞
That was a July 5th order, based on your previous?

I'm a couple of weeks later, but it'd be nice if I was in that position soon

Re: Delivery time

Posted: Mon Nov 22, 2021 2:15 pm
by IDontknow
Interesting....delivery times seem very unpredictable. The spreadsheet might shed light on the process at some point?

My order of July 2nd was built in schedule (wk38), but told today it's still awaiting semiconductors and no sign of when it will be finished...

Really pleased the waiting game is nearly over for you though - there's hope for us all yet!

Delivery time

Posted: Mon Nov 22, 2021 2:31 pm
by Cherry
Well, I wonder why VW have confirmed build dates when they are subject to change. Mine has been pushed back to week 49.
If it gets pushed a few weeks further back may be I will receive a MY22.5 model.
A March 1st collection seems more unlikely now.

I wonder what the last build week for 2021 is.

Re: Delivery time

Posted: Mon Nov 22, 2021 3:44 pm
by 3twins
Stevej999 wrote: Mon Nov 22, 2021 11:01 am I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞
Good stuff. I got my order number on the 21/07/21 no confirmed build yet!

Re: Delivery time

Posted: Mon Nov 22, 2021 4:12 pm
by Wolfsburg
Do those who ordered with the discount and pre price increase still get it and the original price ??

Check your contract with the supplying dealer, most have a caveat that they will pass on manufacturers price increases as well as any vat or tax changes

Re: Delivery time

Posted: Mon Nov 22, 2021 4:18 pm
by Utumno
IDontknow wrote: Mon Nov 22, 2021 2:15 pm Interesting....delivery times seem very unpredictable. The spreadsheet might shed light on the process at some point?

My order of July 2nd was built in schedule (wk38), but told today it's still awaiting semiconductors and no sign of when it will be finished...

Really pleased the waiting game is nearly over for you though - there's hope for us all yet!

I think all the spreadsheet can currently do is illustrate the absolute chaos in Zwickau at the moment. Which I feel it does reasonably succinctly 😀

Re: Delivery time

Posted: Mon Nov 22, 2021 5:41 pm
by ksoni94
Had a call from the dealer just now to say the order status is still on 20. He's going to call the factory tomorrow to get an update but apparently some of his customers have been stuck in build for 11 weeks 😅 wonderful haha

Re: Delivery time

Posted: Mon Nov 22, 2021 6:18 pm
by IDontknow
Utumno wrote: Mon Nov 22, 2021 4:18 pm
IDontknow wrote: Mon Nov 22, 2021 2:15 pm Interesting....delivery times seem very unpredictable. The spreadsheet might shed light on the process at some point?

My order of July 2nd was built in schedule (wk38), but told today it's still awaiting semiconductors and no sign of when it will be finished...

Really pleased the waiting game is nearly over for you though - there's hope for us all yet!

I think all the spreadsheet can currently do is illustrate the absolute chaos in Zwickau at the moment. Which I feel it does reasonably succinctly 😀
:lol:

Re: Delivery time

Posted: Mon Nov 22, 2021 7:02 pm
by Stevej999
Stevej999 wrote: Mon Nov 22, 2021 11:01 am I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞
The funny thing is that about 10 days ago the dealer emailed me to say that he didn’t know when it was due to be built!

Re: Delivery time

Posted: Mon Nov 22, 2021 7:34 pm
by Utumno
Stevej999 wrote: Mon Nov 22, 2021 7:02 pm
Stevej999 wrote: Mon Nov 22, 2021 11:01 am I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞
The funny thing is that about 10 days ago the dealer emailed me to say that he didn’t know when it was due to be built!

I think that’s because the dealers aren’t actually told when the vehicle goes into actually be built - “there’s no status code for it” is how it was described to me.

There is however a status code for “in transit from factory” and of course it must have been built to be in transit!

So your experience makes sense, even if the process itself doesn’t make much sense 😀

Re: Delivery time

Posted: Mon Nov 22, 2021 7:58 pm
by ksoni94
Utumno wrote: Mon Nov 22, 2021 7:34 pm
Stevej999 wrote: Mon Nov 22, 2021 7:02 pm
Stevej999 wrote: Mon Nov 22, 2021 11:01 am I ordered my car in early July, and was told at the time that it should be delivered in mid - to late October.
I’ve just ( November 22nd) been told that it has now been built and should be with me in 4-6 weeks 🤞🤞🤞🤞
The funny thing is that about 10 days ago the dealer emailed me to say that he didn’t know when it was due to be built!

I think that’s because the dealers aren’t actually told when the vehicle goes into actually be built - “there’s no status code for it” is how it was described to me.

There is however a status code for “in transit from factory” and of course it must have been built to be in transit!

So your experience makes sense, even if the process itself doesn’t make much sense 😀
Thats what I found out today too. My order is still status 20 and my dealer said the next status is 30 and that should come with a VIN number to indicate build is complete. I guess dealers can't find out what's happening unless they contact the factory directly.

Re: Delivery time

Posted: Mon Nov 22, 2021 8:02 pm
by Utumno
That’s my understanding too (they have to phone the factory, apparently, which I’m not sure I believe but 🤷‍♂️)

Re: Delivery time

Posted: Mon Nov 22, 2021 8:28 pm
by Newfie
Its a VW internal call centre in Leeds that dealers call. This call centre have all details on relevant orders at whichever factory the vehicle is being built at. As it was this call centre that told my dealer my Tour was in the paintshop which was last Friday morning.

Re: Delivery time

Posted: Mon Nov 22, 2021 8:39 pm
by Utumno
Newfie wrote: Mon Nov 22, 2021 8:28 pm Its a VW internal call centre in Leeds that dealers call. This call centre have all details on relevant orders at whichever factory the vehicle is being built at. As it was this call centre that told my dealer my Tour was in the paintshop which was last Friday morning.

That sounds much more plausible thanks Newfie.

Though you’d think VW UK could just make the info available electronically. I’ve had Amazon deliveries better tracked than this vehicle 😂

Re: Delivery time

Posted: Mon Nov 22, 2021 8:51 pm
by Newfie
Utumno wrote: Mon Nov 22, 2021 8:39 pm
Newfie wrote: Mon Nov 22, 2021 8:28 pm Its a VW internal call centre in Leeds that dealers call. This call centre have all details on relevant orders at whichever factory the vehicle is being built at. As it was this call centre that told my dealer my Tour was in the paintshop which was last Friday morning.

That sounds much more plausible thanks Newfie.

Though you’d think VW UK could just make the info available electronically. I’ve had Amazon deliveries better tracked than this vehicle 😂
i agree but for some reason VW like to p*** customers off.
Just been watching this video. Take from it what you will.

Re: Delivery time

Posted: Mon Nov 22, 2021 9:19 pm
by sausageroll
Newfie wrote: Mon Nov 22, 2021 8:51 pm
Utumno wrote: Mon Nov 22, 2021 8:39 pm
Newfie wrote: Mon Nov 22, 2021 8:28 pm Its a VW internal call centre in Leeds that dealers call. This call centre have all details on relevant orders at whichever factory the vehicle is being built at. As it was this call centre that told my dealer my Tour was in the paintshop which was last Friday morning.

That sounds much more plausible thanks Newfie.

Though you’d think VW UK could just make the info available electronically. I’ve had Amazon deliveries better tracked than this vehicle 😂
i agree but for some reason VW like to p*** customers off.
Just been watching this video. Take from it what you will.
A sensational video on youtube with a clickbait title with uppercase emphasis.

A pinch of salt, if you please :D

Re: Delivery time

Posted: Mon Nov 22, 2021 9:26 pm
by Utumno
I saw it was 10 minutes long and decided my time had more value 😂