My ID3 experience ...

All Volkswagen ID.3 related discussions
Scratch
Posts: 204
Joined: Thu Jul 15, 2021 3:22 pm

Post by Scratch » Wed Sep 15, 2021 2:03 pm

colonelpurple wrote:
Wed Sep 15, 2021 1:42 pm
yes you do. it was the last picture. little green leaves ...
So I tried the ECO++ and it still doesn't work. Car charges immediately.
It must be this stop boost setting - wherever the heck that is???????

colonelpurple
Posts: 125
Joined: Sat Jun 26, 2021 11:57 pm

Post by colonelpurple » Wed Sep 15, 2021 2:10 pm

so if you leave it on eco++ mode
youve already programmed the times
plug the car in, and if its not currently on one of you programmed times, the charger should not start !!

the installer should have helped you with this!!
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colonelpurple
Posts: 125
Joined: Sat Jun 26, 2021 11:57 pm

Post by colonelpurple » Wed Sep 15, 2021 2:12 pm

ok the boost is cycled by keeping pressing the plus button
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G43FAN
Posts: 267
Joined: Tue Jan 26, 2021 10:27 am

Post by G43FAN » Wed Sep 15, 2021 2:13 pm

Have you got any location details set up in the CAR? (If so delete them)
When you plug it in and it starts charging what does the screen look like? Post a shot if you can.
It might start charging at handshake but should stop almost immediately.
Family Pro: East Derry Wheels: Moonstone Grey - Software 2.1
Zappi Charger with Solar Edge 6kW PV array.
Android Connect ID App

colonelpurple
Posts: 125
Joined: Sat Jun 26, 2021 11:57 pm

Post by colonelpurple » Wed Sep 15, 2021 2:15 pm

also a dumb question, the timer settings you set, they do not cover time now ? i.e. you set to pm rather then am ?
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Scratch
Posts: 204
Joined: Thu Jul 15, 2021 3:22 pm

Post by Scratch » Wed Sep 15, 2021 3:12 pm

OK guys. I think it might be working. I rang Zappi tech support again and they ran through what I should be doing. It really ties up with all that I have been told on here, so thanks to everyone. Zappi support still maintain there is an issue with timer charging. They also said today that this issue affects other manufacturers electric cars, as well as VW. They also said that it's better not to use the app. I like apps, so I will try and use that if I can. The issue with the app is more about people setting the timer but shutting down the app before it has communicated with the Zappi servers and received a reply. So if you keep the app open for a period of time, it should work OK.
Phew! I will take that protective plastic cover off of the charger now.

colonelpurple
Posts: 125
Joined: Sat Jun 26, 2021 11:57 pm

Post by colonelpurple » Wed Sep 15, 2021 3:53 pm

:D
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Scratch
Posts: 204
Joined: Thu Jul 15, 2021 3:22 pm

Post by Scratch » Thu Sep 16, 2021 4:57 am

Scratch wrote:
Wed Sep 15, 2021 3:12 pm
OK guys. I think it might be working. I rang Zappi tech support again and they ran through what I should be doing. It really ties up with all that I have been told on here, so thanks to everyone. Zappi support still maintain there is an issue with timer charging. They also said today that this issue affects other manufacturers electric cars, as well as VW. They also said that it's better not to use the app. I like apps, so I will try and use that if I can. The issue with the app is more about people setting the timer but shutting down the app before it has communicated with the Zappi servers and received a reply. So if you keep the app open for a period of time, it should work OK.
Phew! I will take that protective plastic cover off of the charger now.
Quick update on the app on IOS. It worked but now it seems to show the Apple spinning pizza most of the time. I suspect that was another reason tech support told me to use the charger to set the timers.

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