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Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 2:03 pm
by Scratch
colonelpurple wrote: Wed Sep 15, 2021 1:42 pm yes you do. it was the last picture. little green leaves ...
So I tried the ECO++ and it still doesn't work. Car charges immediately.
It must be this stop boost setting - wherever the heck that is???????

Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 2:10 pm
by colonelpurple
so if you leave it on eco++ mode
youve already programmed the times
plug the car in, and if its not currently on one of you programmed times, the charger should not start !!

the installer should have helped you with this!!

Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 2:12 pm
by colonelpurple
ok the boost is cycled by keeping pressing the plus button

Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 2:13 pm
by G43FAN
Have you got any location details set up in the CAR? (If so delete them)
When you plug it in and it starts charging what does the screen look like? Post a shot if you can.
It might start charging at handshake but should stop almost immediately.

Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 2:15 pm
by colonelpurple
also a dumb question, the timer settings you set, they do not cover time now ? i.e. you set to pm rather then am ?

Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 3:12 pm
by Scratch
OK guys. I think it might be working. I rang Zappi tech support again and they ran through what I should be doing. It really ties up with all that I have been told on here, so thanks to everyone. Zappi support still maintain there is an issue with timer charging. They also said today that this issue affects other manufacturers electric cars, as well as VW. They also said that it's better not to use the app. I like apps, so I will try and use that if I can. The issue with the app is more about people setting the timer but shutting down the app before it has communicated with the Zappi servers and received a reply. So if you keep the app open for a period of time, it should work OK.
Phew! I will take that protective plastic cover off of the charger now.

Re: My ID3 experience ...

Posted: Wed Sep 15, 2021 3:53 pm
by colonelpurple
:D

Re: My ID3 experience ...

Posted: Thu Sep 16, 2021 4:57 am
by Scratch
Scratch wrote: Wed Sep 15, 2021 3:12 pm OK guys. I think it might be working. I rang Zappi tech support again and they ran through what I should be doing. It really ties up with all that I have been told on here, so thanks to everyone. Zappi support still maintain there is an issue with timer charging. They also said today that this issue affects other manufacturers electric cars, as well as VW. They also said that it's better not to use the app. I like apps, so I will try and use that if I can. The issue with the app is more about people setting the timer but shutting down the app before it has communicated with the Zappi servers and received a reply. So if you keep the app open for a period of time, it should work OK.
Phew! I will take that protective plastic cover off of the charger now.
Quick update on the app on IOS. It worked but now it seems to show the Apple spinning pizza most of the time. I suspect that was another reason tech support told me to use the charger to set the timers.