We Charge App.. but no 2.3?

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RollingJ
Posts: 28
Joined: Fri Jan 01, 2021 1:31 pm

Post by RollingJ »

RollingJ wrote: Thu Sep 16, 2021 12:07 pm The We Charge app is getting on my nerves.
I updated it the other day and it started asking me to login in - I've been using it for months without having to do that. It then timed out trying to log me in several times. Having finally got in, I find today that it wants me to log in again but that is consistently failing despite using the same credentials as previously.
Apparently I had to register - errm re-register!

G43FAN

Post by G43FAN »

What do you mean by the We Charge app? Are you referring to the We Charge section in the We Connect ID app or some other app you are using?

I registered with We Charge via the connect app and had a card sent through to my home but when I eventually needed it at an Ionity charger I had to go through the process again it seemed and then add a payment option before I could actual use it to charge?
rikimaru
Posts: 281
Joined: Wed Sep 01, 2021 9:35 pm

Post by rikimaru »

G43FAN wrote: Thu Sep 16, 2021 12:33 pm What do you mean by the We Charge app? Are you referring to the We Charge section in the We Connect ID app or some other app you are using?

I registered with We Charge via the connect app and had a card sent through to my home but when I eventually needed it at an Ionity charger I had to go through the process again it seemed and then add a payment option before I could actual use it to charge?
This one I imagine:

16 Sep: ID3 Max in Moonstone Grey. BW 40 confirmed. ETA early Dec.
...lots of bad info and delays...
27 April: at port. ETA end of May.
Delivery ETA: 18 May!
Deleted User 192

Post by Deleted User 192 »

G43FAN wrote: Thu Sep 16, 2021 12:33 pm What do you mean by the We Charge app? Are you referring to the We Charge section in the We Connect ID app or some other app you are using?

There's a new We Charge icon in the infotainment system.
G43FAN

Post by G43FAN »

YEs, I get that, but having to log into it? I don't recall ever having to log into anything directly on the car screen, only on the phone app.
Deleted User 314

Post by Deleted User 314 »

I did not have to log into it, so a little confused also.
Deleted User 192

Post by Deleted User 192 »

G43FAN wrote: Thu Sep 16, 2021 5:31 pm YEs, I get that, but having to log into it? I don't recall ever having to log into anything directly on the car screen, only on the phone app.

You had to log into what?

The new We Charge icons/app on the CAR just worked for me this afternoon when installed, it asked me the first time if I was happy to share my GPS location, that’s all.
Last edited by Deleted User 192 on Fri Sep 17, 2021 9:59 am, edited 1 time in total.
G43FAN

Post by G43FAN »

ok
1st of all, I was replying to Rollingj who said
"The We Charge app is getting on my nerves.
I updated it the other day and it started asking me to login in - I've been using it for months without having to do that. It then timed out trying to log me in several times. Having finally got in, I find today that it wants me to log in again but that is consistently failing despite using the same credentials as previously."

I wasn't sure what they meant by We Charge app, I then mentioned that despite having registered for We charge previously (within the Connect app). I assume I did they sent me the physical card. The first time I had to use the card at an Ionity charger I discovered I had to re-register and there was further set up to complete. So I was asking Rollingj for clarification and whether they have ever actually used the We Charge to charge the car?

I don't have a We charge app as such it's a function in the We Connect ID app.

Now I am more confused as you have mentioned the We Charge app on the phone again.. I don't have this and it doesn't seem to exist in the play store, but I was asked on screen in the car about sharing location when I ran the We Charge app. (I thought)
RollingJ
Posts: 28
Joined: Fri Jan 01, 2021 1:31 pm

Post by RollingJ »

Apologies. Someone referred to a We Charge app and I thought it was something new, searched in the App Store, there was a hit and I apparently had it installed so I tapped it and it opened WeConnectID which is what I was talking about.

The WeCharge function installed in the car last night.
Deleted User 192

Post by Deleted User 192 »

G43FAN wrote: Fri Sep 17, 2021 7:42 am Now I am more confused as you have mentioned the We Charge app on the phone again.

Doh! I meant car not phone, I'm not helping am I.... :oops:
bowsh123
Posts: 19
Joined: Mon Aug 09, 2021 5:53 pm

Post by bowsh123 »

Yep got mine updated yesterday too although its very laggy at times, lets hope 2.3 will help sort that out.... whenever that will turn up
Deleted User 192

Post by Deleted User 192 »

bowsh123 wrote: Fri Sep 17, 2021 10:38 am Yep got mine updated yesterday too although its very laggy at times, lets hope 2.3 will help sort that out.... whenever that will turn up

2.3 makes the whole system more responsive, I had it a few weeks ago before getting the We Charge update yesterday.
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