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We Charge App.. but no 2.3?

Posted: Wed Sep 15, 2021 3:24 pm
by itsmeGAV
Hello all!

New to the forum and a proud owner of a 3 month old ID.3 Life Pro Performance in Manganese Grey and upgraded 19" Andoya alloys :)

Got in my car around 30 minutes ago to pop into town and saw 'Update available' and I thought "finally.. 2.3!" nope just the new We Charge app! Great to finally have an app which shows charge points linked to We Charge nearby, what a bonus!

Just thought I'd share just incase if no one else was aware they were rolling it out in the UK now. :D

Re: We Charge App.. but no 2.3?

Posted: Wed Sep 15, 2021 3:29 pm
by Bromsgroveuser
I got it today but not all the charger points are wecharge, it shows engenie which isn't affiliated to wecharge, there's probably some method of filtering it like the app just haven't found it yet

Re: We Charge App.. but no 2.3?

Posted: Wed Sep 15, 2021 3:31 pm
by itsmeGAV
Bromsgroveuser wrote: Wed Sep 15, 2021 3:29 pm I got it today but not all the charger points are wecharge, it shows engenie which isn't affiliated to wecharge, there's probably some method of filtering it like the app just haven't found it yet
Ah I see, I haven't inspected it fully but I just thought it was only We Charge affiliated points.. still great to have an app like this without having to pay for a subscription to stuff like Zap Map etc.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 5:02 am
by Scratch
I think I saw a message when I got in the car yesterday that "may" have said something about an update but by the time my brain had realised, the message had disappeared. Is there any way to tell what it might have been?

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 7:00 am
by Deleted User 314
Received this "Wecharge" update this morning.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 8:39 am
by Breakfast
Me too.

The We Charge App works well and adds much needed functionality to the car.

Plus, it’s always a little exciting to get an update…

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 9:27 am
by stevelar
I think I got an on-screen message about this update when I was in a hurry to leave for town this morning. Think I hit "Cancel" and now I have more time I've looked in the ID System menus and can't find any mention of an update being ready. So not sure how I get it now?!

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 9:30 am
by MotMot
itsmeGAV wrote: Wed Sep 15, 2021 3:31 pm
Bromsgroveuser wrote: Wed Sep 15, 2021 3:29 pm I got it today but not all the charger points are wecharge, it shows engenie which isn't affiliated to wecharge, there's probably some method of filtering it like the app just haven't found it yet
Ah I see, I haven't inspected it fully but I just thought it was only We Charge affiliated points.. still great to have an app like this without having to pay for a subscription to stuff like Zap Map etc.
Its showing local GM:EV chargepoints here - and instavolts.

Not the MFG ones though - and some tesco ones but not others... :D

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 10:49 am
by Idmania3
I got the We Charge App today but it doesn't seem very accurate.
If you click on a charger it tells you whether its available or not but this info doesn't correspond with Zap Map or Pod Point apps etc.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 12:07 pm
by RollingJ
The We Charge app is getting on my nerves.
I updated it the other day and it started asking me to login in - I've been using it for months without having to do that. It then timed out trying to log me in several times. Having finally got in, I find today that it wants me to log in again but that is consistently failing despite using the same credentials as previously.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 12:10 pm
by RollingJ
RollingJ wrote: Thu Sep 16, 2021 12:07 pm The We Charge app is getting on my nerves.
I updated it the other day and it started asking me to login in - I've been using it for months without having to do that. It then timed out trying to log me in several times. Having finally got in, I find today that it wants me to log in again but that is consistently failing despite using the same credentials as previously.
Apparently I had to register - errm re-register!

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 12:33 pm
by G43FAN
What do you mean by the We Charge app? Are you referring to the We Charge section in the We Connect ID app or some other app you are using?

I registered with We Charge via the connect app and had a card sent through to my home but when I eventually needed it at an Ionity charger I had to go through the process again it seemed and then add a payment option before I could actual use it to charge?

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 12:39 pm
by rikimaru
G43FAN wrote: Thu Sep 16, 2021 12:33 pm What do you mean by the We Charge app? Are you referring to the We Charge section in the We Connect ID app or some other app you are using?

I registered with We Charge via the connect app and had a card sent through to my home but when I eventually needed it at an Ionity charger I had to go through the process again it seemed and then add a payment option before I could actual use it to charge?
This one I imagine:


Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 3:20 pm
by Deleted User 192
G43FAN wrote: Thu Sep 16, 2021 12:33 pm What do you mean by the We Charge app? Are you referring to the We Charge section in the We Connect ID app or some other app you are using?

There's a new We Charge icon in the infotainment system.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 5:31 pm
by G43FAN
YEs, I get that, but having to log into it? I don't recall ever having to log into anything directly on the car screen, only on the phone app.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 5:42 pm
by Deleted User 314
I did not have to log into it, so a little confused also.

Re: We Charge App.. but no 2.3?

Posted: Thu Sep 16, 2021 10:14 pm
by Deleted User 192
G43FAN wrote: Thu Sep 16, 2021 5:31 pm YEs, I get that, but having to log into it? I don't recall ever having to log into anything directly on the car screen, only on the phone app.

You had to log into what?

The new We Charge icons/app on the CAR just worked for me this afternoon when installed, it asked me the first time if I was happy to share my GPS location, that’s all.

Re: We Charge App.. but no 2.3?

Posted: Fri Sep 17, 2021 7:42 am
by G43FAN
ok
1st of all, I was replying to Rollingj who said
"The We Charge app is getting on my nerves.
I updated it the other day and it started asking me to login in - I've been using it for months without having to do that. It then timed out trying to log me in several times. Having finally got in, I find today that it wants me to log in again but that is consistently failing despite using the same credentials as previously."

I wasn't sure what they meant by We Charge app, I then mentioned that despite having registered for We charge previously (within the Connect app). I assume I did they sent me the physical card. The first time I had to use the card at an Ionity charger I discovered I had to re-register and there was further set up to complete. So I was asking Rollingj for clarification and whether they have ever actually used the We Charge to charge the car?

I don't have a We charge app as such it's a function in the We Connect ID app.

Now I am more confused as you have mentioned the We Charge app on the phone again.. I don't have this and it doesn't seem to exist in the play store, but I was asked on screen in the car about sharing location when I ran the We Charge app. (I thought)

Re: We Charge App.. but no 2.3?

Posted: Fri Sep 17, 2021 8:46 am
by RollingJ
Apologies. Someone referred to a We Charge app and I thought it was something new, searched in the App Store, there was a hit and I apparently had it installed so I tapped it and it opened WeConnectID which is what I was talking about.

The WeCharge function installed in the car last night.

Re: We Charge App.. but no 2.3?

Posted: Fri Sep 17, 2021 10:00 am
by Deleted User 192
G43FAN wrote: Fri Sep 17, 2021 7:42 am Now I am more confused as you have mentioned the We Charge app on the phone again.

Doh! I meant car not phone, I'm not helping am I.... :oops: