General 2.3 OTA rollout to start

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Glasgowsheep
Posts: 3
Joined: Wed Jul 07, 2021 1:20 pm

Post by Glasgowsheep » Wed Oct 13, 2021 10:48 am

Do you need "data" to download these?
I got the free data package but never had any intention of using it but accidently had my phone set on wifi when playing some podcasts via Android Auto and it has used up all my free data. Now have a daily message asking if I want to buy some more (which ideally I don't want to do but obviously if needed for the upgrade I suppose I better)

G43FAN
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Joined: Tue Jan 26, 2021 10:27 am

Post by G43FAN » Wed Oct 13, 2021 10:50 am

Simply put : No you don't need any data, the car will download the update anyway.
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scott28tt
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Joined: Fri Oct 09, 2020 2:34 pm

Post by scott28tt » Wed Oct 13, 2021 11:34 am

Glasgowsheep wrote:
Wed Oct 13, 2021 10:48 am
Do you need "data" to download these?
I got the free data package but never had any intention of using it but accidently had my phone set on wifi when playing some podcasts via Android Auto and it has used up all my free data. Now have a daily message asking if I want to buy some more (which ideally I don't want to do but obviously if needed for the upgrade I suppose I better)

No, you only "need" data to do the kind of thing you did to your phone, ie. using the car as a hotspot.

I've never registered for data for the car, not free, not paid.
ID.3 1st Edition / Moonstone Grey / October 2020 onwards

TheJimster
Posts: 43
Joined: Mon Sep 27, 2021 12:49 pm

Post by TheJimster » Wed Oct 13, 2021 1:10 pm

Hi all

So it looks like my update to 2.3 is not going quite to plan! As reported in another thread, I got several assist system errors while driving home yesterday (with no prior warning), then shortly after that a notification popped up saying that a software update was available, asking me to confirm that I was happy for the software update to run after the car was turned off (which I agreed to). This certainly looks like it must be 2.3. I've already had the digital manual and wecharge updates.

But something now seems to have got stuck. Nothing happened overnight, though this morning I had an error message saying something like that the update had failed because the car was on charge.

All the assist system warnings were still there, though I spotted when I arrived at work this morning that the 'goodbye' screen was notifying me of a software update ready to be installed, which I approved, and got a message saying that the update would be installed when the car was switched off.

I checked again about an hour ago, and the assist warnings are all still there, and there's no notification of a successful update.

I would be very grateful for any pearls of wisdom from anyone who has had 2.3 updated successfully ota.

Thanks!
71 / 2021 ID.3 City Pure Performance, Moonstone Grey. Get a £50 bonus when you switch to Octopus energy: http://share.octopus.energy/best-moose-515

scott28tt
Posts: 1391
Joined: Fri Oct 09, 2020 2:34 pm

Post by scott28tt » Wed Oct 13, 2021 1:28 pm

Yes it won't install if you're charging.

Tips?

- When you start the car, don't drive off right away - apparently waiting til the time for each suggested destination in the navigation system turns green is a good idea, it means the car is online and has established connectivity to VW
- Make sure your charge level is above 50%
- Don't charge the car
- Park the car in a location where the 4G signal shows as strong

This document was created by VW: https://www.facebook.com/download/43556 ... are2.3.pdf
ID.3 1st Edition / Moonstone Grey / October 2020 onwards

wanders
Posts: 1
Joined: Wed Oct 13, 2021 3:25 pm

Post by wanders » Wed Oct 13, 2021 3:34 pm

FWIW schedule for my 1st Plus in Finland has been:
  • Sept 23rd first email saying ota-update email will come soon
  • Oct 1st ota-update email asks to allow ota-updates
  • Oct 12th first part 91CA_82 starts downloading, takes maybe 10min to download. Install estimate 60mins - mine installed overnight (no charging).
  • Oct 13th, 2nd part of 2.3 update 91CA_86 started downloading while driving around lunchtime. It took maybe 30mins to download and the install estimate was 170mins.
  • A third small update (digital manual, etc) downloaded and installed quickly once the slow update was done.
Now 'System Information' shows 2.3.0 (0910) 8-)
I only get 1-bar of 4G field-strength at home - I have a feeling the updates only start downloading when I start driving from work, or somewhere else with 3+ bars of 4G. I usually wait for the nav-suggestions to turn green before brake-pedal and gear-shifter.
The numbers after '91CA' seem to vary, with early youtubers showing lower numbers, but also other people in Finland have got slightly different numbers this week.

TheJimster
Posts: 43
Joined: Mon Sep 27, 2021 12:49 pm

Post by TheJimster » Wed Oct 13, 2021 8:32 pm

So, I had another crack at this tonight, asking the car to run the update from the goodbye screen.

Surprisingly, it wouldn't start the process until I had switched the sidelights off manually. Also the installer had a bit of a wobble when one of my children opened the back window, but once the window was closed again I got the option to proceed with the installation. I checked a while later and saw that there was an installation progress bar moving along.

It looks like the first part of the update is complete. All the assistance system warnings have gone, the software is still on the same version number, I can see another update listed under system info but haven't been offered the option to install yet (presumably it's still downloading).

Definitely not quite the seamless process I would have liked, but it does seem that we're getting there.
71 / 2021 ID.3 City Pure Performance, Moonstone Grey. Get a £50 bonus when you switch to Octopus energy: http://share.octopus.energy/best-moose-515

Jel
Posts: 58
Joined: Sat Oct 31, 2020 12:58 pm

Post by Jel » Thu Oct 14, 2021 12:47 pm

I have to say that this update is a bit of a joke. Expecting customers to make sure the car has over 50% charge but not allowing the car to be charging during the update and making sure the side light are off with good 4g signal, bla bla bla is ridiculous. I work in technology but I don't want to baby sit my car in the hope that the update installs okay.

BeesKnees
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Joined: Mon Jun 28, 2021 7:04 pm

Post by BeesKnees » Thu Oct 14, 2021 2:37 pm

They'll be asking you to stand on one leg and sing the national anthem next.
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monkeyhanger
Posts: 370
Joined: Sat Mar 20, 2021 1:33 pm

Post by monkeyhanger » Thu Oct 14, 2021 2:43 pm

BeesKnees wrote:
Thu Oct 14, 2021 2:37 pm
They'll be asking you to stand on one leg and sing the national anthem next.
Which one? God save the queen, or Deutschlandlied?

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