4th day of ownership and awaiting breakdown service!

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daveevans8
Posts: 16
Joined: Fri Jul 16, 2021 11:32 am

Post by daveevans8 » Sun Oct 10, 2021 11:40 am

Started the car to move on my drive to charge it for the 1st time and the screen threw up a number of alerts....

Charged to 80% and longer have any info on either screen apart from reversing camera if I put it in reverse.....

Will drive but cannot use on road as no speedometer.

Have no idea how to reboot software - any suggestions?

Dave

Sherlock
Posts: 25
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Sun Oct 10, 2021 11:43 am

i think you if you press and hold the on/off button for 10-20 seconds it will reboot

Sherlock
Posts: 25
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Sun Oct 10, 2021 11:44 am

Sherlock wrote:
Sun Oct 10, 2021 11:43 am
i think you if you press and hold the on/off button for 10-20 seconds it will reboot
thats the button on the infotainment to be clear

daveevans8
Posts: 16
Joined: Fri Jul 16, 2021 11:32 am

Post by daveevans8 » Sun Oct 10, 2021 11:47 am

Thanks

Have tried - not working.......

Dave

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Utumno
Posts: 417
Joined: Sun Jul 04, 2021 12:34 am

Post by Utumno » Sun Oct 10, 2021 12:19 pm

Have you tried pulling fuse 19 in the glovebox fuse box, waiting 10 minutes, then putting it back in? This seems to clear a lot of display problems for many people.

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ID.3 Tour 77kWh Pro S 204PS Tour in Manganese Grey
Ordered 12-Jul-2021 (wk28)
Order no 31384xxx received 26-Jul (wk30)
Confirmed build wk40 received 18-Sep (wk37)
Delivery expectation … nobody knows, not even VW!

daveevans8
Posts: 16
Joined: Fri Jul 16, 2021 11:32 am

Post by daveevans8 » Sun Oct 10, 2021 12:36 pm

AA arrived- are not allowed to work on ID3 (or 4) can only recover to dealer.

Car now on the way to Salisbury.

Not the start I hoped for......

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Daveion
Posts: 331
Joined: Thu Jan 21, 2021 9:24 am

Post by Daveion » Sun Oct 10, 2021 12:56 pm

Very disappointing. I hope its resolved quickly for you.
🤞
Life Pro Performance : Moonstone Grey : 19" Andoya Wheels.

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Utumno
Posts: 417
Joined: Sun Jul 04, 2021 12:34 am

Post by Utumno » Sun Oct 10, 2021 1:54 pm

daveevans8 wrote:
Sun Oct 10, 2021 12:36 pm
AA arrived- are not allowed to work on ID3 (or 4) can only recover to dealer.

Car now on the way to Salisbury.

Not the start I hoped for......

Oof, sorry to hear that. I hope it gets resolved permanently quickly.
ID.3 Tour 77kWh Pro S 204PS Tour in Manganese Grey
Ordered 12-Jul-2021 (wk28)
Order no 31384xxx received 26-Jul (wk30)
Confirmed build wk40 received 18-Sep (wk37)
Delivery expectation … nobody knows, not even VW!

tomstring
Posts: 51
Joined: Mon Aug 16, 2021 10:17 am

Post by tomstring » Sun Oct 10, 2021 9:26 pm

Good luck hopefully just a one off problem.

ytshome
Posts: 9
Joined: Sun Oct 03, 2021 10:21 am

Post by ytshome » Sun Oct 10, 2021 9:40 pm

I’m sorry to hear of you predicament but can I ask if they left you with a replacement?

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