My VW order tracker issues

nkajkmuk · Post by **nkajkmuk** » Fri Oct 15, 2021 4:34 pm

I have been given an order number by the dealer for Family Pro Performance. However when I submit the order number where it says enter vin or order number I get an error message saying the order number is invalid. Is anyone else facing this? My dealer confirms the order number is correct.

Deleted User 192 · Post by **Deleted User 192** » Fri Oct 15, 2021 4:37 pm

I didn’t think VW were offering order tracking these days? The UK website says to talk to your dealer I believe…

nkajkmuk · Post by **nkajkmuk** » Fri Oct 15, 2021 4:54 pm

I certainly can see an option to add the order number when I login.

ksoni94 · Post by **ksoni94** » Fri Oct 15, 2021 6:43 pm

nkajkmuk wrote: ↑Fri Oct 15, 2021 4:54 pm I certainly can see an option to add the order number when I login.
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Thats not the order tracker. Thats a service to use once you have your car. Im not sure exactly what its for, maybe for booking services and post collection stuff like that. But the order tracker was taken down a couple of months ago. It seems to have been taken down for a website redesign and also because tracking is not very accurate with all the delays at the moment.

Utumno · Post by **Utumno** » Fri Oct 15, 2021 7:19 pm

An order number is not a commission number.

My VW order tracker issues

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