Remote heater from app iffy?

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Scratch
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Post by Scratch »

gailjon wrote: Sun Nov 28, 2021 9:11 am I find that that the remote heating from app works fine but is slow to start - it does make you think that the car has not responded. I also have the timing set up for weekday mornings which has worked flawlessly for the past few months.
"I find that that the remote heating from app works fine but is slow to start". I wonder if the software is so clever, depending on the ambient temperature, that it calculates how long it needs to pre-heat? Although, I have found that the "fans" (heater?) is still running after the set leaving time.

AndersG
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Post by AndersG »

You might very well be right. Tested today, clicked start, it spun and then came back as if nothing had happened. Took out the garbage, on my way back from the bin, the heater started.
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Daveion
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Post by Daveion »

I think Scotts sequence of events covers it well.
APP-VW-CAR-VW-APP
It takes time for feedback into the app.
The heater is on before that cycle completes.
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AndersG
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Post by AndersG »

Got this when I mailed them:

Thank you for contacting Volkswagen Digital Services.

With regards to your enquiry, please be informed that on some occasions, specifically when the car has been stationary for a lengthy period of time, it is required to send a command to the vehicle immediately after (should the first one not be executed).

This is due to the sleep mode of the car after several hours stationary, it requires to wake up and then receive the command.
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ProstetnicVogonJeltz
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Post by ProstetnicVogonJeltz »

Me too. You can sit and watch the app "synchronizing" until the cows come home, it's incredibly flaky. Switch between the home screen and car screen and you'll probably see two different statuses for heating. That is, if you can actually connect to the vehicle in the first place. Given that there are only two things you can do from the app, you'd think a more robust solution would have been found.

P.S. I couldn't register the app without giving it a name to address me by - just one example of inflexibility. Unfortunately "Your Imperial Highness" doesn't fit on the screen...

Screenshot_20211127-154430.png

Bill Manhire’s not getting any younger.
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Post by Deleted User 192 »

ProstetnicVogonJeltz wrote: Tue Nov 30, 2021 3:52 pm Me too. You can sit and watch the app "synchronizing" until the cows come home

All I care about is whether the heating actually starts, which in my experience happens within about 20 seconds regardless of what does or doesn't change in the app.
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Daveion
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Post by Daveion »

I must be lucky. My car is heating within less than 30 seconds. The app follows up eventually.
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Bromsgroveuser
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Post by Bromsgroveuser »

My app keeps synchronising for ages as well but the cars always hot so who cares
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