I've not received V2.3 second part of update

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stevelar
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Post by stevelar » Tue Nov 23, 2021 10:25 am

I received the first part of the VW ID-3 V2.3 update (91CA_27) and installed it weeks ago (the part with all the driver assist warnings), but I have never received the second part of V2.3 (91CA_29). My software version still says 0792 in System Information (which is V2.1; I think).

I watched a video on You Tube about V2.3 this morning that shows software version 0910 displayed after the second part of V23 is successfully installed:

[media] ( [/media]

I am wondering whether I haven't received the second part because my car only does lots of short journeys of less than 5 miles? The aforementioned video says that the software is only downloaded when the car is being driven. Hence with a 6GB software update file to download over 4G, that's going to take a very long time if my car is only downloading when driving!

Currently the System Information > Updates screen shows nothing as being downloaded. I did agree to the OTA updates back in October and agreed once again by re-clicking the "Agree" link in the email this morning.

Do you have any suggestions to get around this to get the car to start downloading V2.3 part 2, short of doing longer journeys?! Thanks.
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Kryten
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Post by Kryten » Tue Nov 23, 2021 11:36 am

I was the same, got first part then nothing for days. Tried driving to strong signal area a few times, no joy. I'd almost given up, then one day I got in the car and it said update available to install. Did that and all was good. There is no logic to it!

scott28tt
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Post by scott28tt » Tue Nov 23, 2021 1:58 pm

It doesn't need to be a long journey for the car to recognise that the download is available, mine offered it to me within about 5 minutes of starting a drive.

Once it has started, you can "interrupt" it by stopping the car and it will just continue downloading again (from where it left off) the next time.

The only tip I can offer is to wait a couple of minutes after getting in the car before you press the brake to "wake" it up fully.
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westste
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Post by westste » Tue Nov 23, 2021 2:10 pm

mine seemed very slow for part 2 so i accepted the email from vw again and it appeared the next day - maybe a conicidence?

Southwellpeter
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Post by Southwellpeter » Tue Nov 23, 2021 3:17 pm

To get it to install you need to wait a minute before starting the car with the brake and make sure the lights are off too.
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G43FAN
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Post by G43FAN » Tue Nov 23, 2021 3:53 pm

Southwellpeter wrote:
Tue Nov 23, 2021 3:17 pm
To get it to install you need to wait a minute before starting the car with the brake and make sure the lights are off too.
Oh if only it were that simple.. It also needs to be the mystery day of the week your car looks for the updates (whoever came up with that was clearly trolling the devs but it got through)
I thought the lights needed to be turned off for install not for the download, most of my journeys are in the dark at this time of year!

VW have Now stated to me you need Full 4G coverage or it won't download, they also instructed me to take the car to the nearest town with good coverage and leave it parked overnight? (not really sure on that one)
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Daveion
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Post by Daveion » Tue Nov 23, 2021 4:39 pm

G43FAN wrote:
Tue Nov 23, 2021 3:53 pm
Southwellpeter wrote:
Tue Nov 23, 2021 3:17 pm
To get it to install you need to wait a minute before starting the car with the brake and make sure the lights are off too.
Oh if only it were that simple.. It also needs to be the mystery day of the week your car looks for the updates (whoever came up with that was clearly trolling the devs but it got through)
I thought the lights needed to be turned off for install not for the download, most of my journeys are in the dark at this time of year!

VW have Now stated to me you need Full 4G coverage or it won't download, they also instructed me to take the car to the nearest town with good coverage and leave it parked overnight? (not really sure on that one)
...and dont forget the rolled up sleeve and trouser leg on alternate sides.
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Utumno
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Post by Utumno » Tue Nov 23, 2021 7:20 pm

Daveion wrote:
Tue Nov 23, 2021 4:39 pm
G43FAN wrote:
Tue Nov 23, 2021 3:53 pm
Southwellpeter wrote:
Tue Nov 23, 2021 3:17 pm
To get it to install you need to wait a minute before starting the car with the brake and make sure the lights are off too.
Oh if only it were that simple.. It also needs to be the mystery day of the week your car looks for the updates (whoever came up with that was clearly trolling the devs but it got through)
I thought the lights needed to be turned off for install not for the download, most of my journeys are in the dark at this time of year!

VW have Now stated to me you need Full 4G coverage or it won't download, they also instructed me to take the car to the nearest town with good coverage and leave it parked overnight? (not really sure on that one)
...and dont forget the rolled up sleeve and trouser leg on alternate sides.

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MotMot
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Post by MotMot » Tue Nov 23, 2021 9:55 pm

I’m now 5/6 weeks since part 1 installed and still waiting for part 2! Use the car most days. Tried reaccepting the invite. Always have 2 or more bars of 4G here.

No idea what’s going on!

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Anduain
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Post by Anduain » Tue Nov 23, 2021 10:13 pm

You could try long pressing the square “menu” button on the left (or right) see if there’s anything there to install?
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