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Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 7:37 am
by MotMot
Anduain wrote: Tue Nov 23, 2021 10:13 pm You could try long pressing the square “menu” button on the left (or right) see if there’s anything there to install?
That doesn’t do anything I’m afraid.

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 8:10 am
by G43FAN
The latest instalment in my emails to IDdirect.. after 1 week waiting for a response from the 'Technical' team I have received the same instructions they sent out on the 3rd November telling me the car's 'Server' has downloaded the update and it needs to be started from the Goodbye screen.. it's beyond pathetic now, we were looking at replacing my wife's Golf but it won't be another VW after this debacle.

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 11:07 am
by Deleted User 314
They sound useless, will they not let you take it in?

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 11:43 am
by MotMot
MotMot wrote: Wed Nov 24, 2021 7:37 am
Anduain wrote: Tue Nov 23, 2021 10:13 pm You could try long pressing the square “menu” button on the left (or right) see if there’s anything there to install?
That doesn’t do anything I’m afraid.
An update on the update. This did show a 'start update' button. That I pressed and not alot happened. I've left it to its own devices for a bit!

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 12:23 pm
by Deleted User 314
Yeh, did the same to me. It was just worth a shot, sorry :(

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 12:59 pm
by MotMot
Anduain wrote: Wed Nov 24, 2021 12:23 pm Yeh, did the same to me. It was just worth a shot, sorry :(
:D

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 5:54 pm
by stevelar
Thanks guys. Sorry to hear there are others with my problem.

I re-accepted the OTA update button in VW's email yesterday, so will wait and see. I think I only have one bar of 4G here, but my phone works on 4G all over the house so the signal can't be bad. The SOS button in the roof of the car always shows a green light.

Will try the brake pedal tip on the off-chance I get lucky.

Re: I've not received V2.3 second part of update

Posted: Wed Nov 24, 2021 6:49 pm
by Deleted User 314
in between 1 bar and 0 bars here, it worked eventually.