App not updating unless restarting it?

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Leccy
Posts: 167
Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Wondering if anybody else has noticed that recently, I’d say a couple weeks, when you open the WeConnect ID app, the car status isn’t updating, to get its current status you have to kill the app and reopen it, then it updates. That’s what I’m seeing at the moment, it didn’t used to be that way, it used to update without any faff.
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newb-ev
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Joined: Thu Oct 21, 2021 6:14 pm

Post by newb-ev »

Mine has also starting doing that on iPhone since it last updated a few days ago (I think the update was a week ago to version 1.31.0).

Also sometimes the range doesn’t update but the state of charge does, and the Widget is not always in step with the main app.
ID.3 Family Pro Performance, Makena Turquoise
Ordered: 8th July 2021
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OB1CCFC
Posts: 360
Joined: Wed Mar 02, 2022 10:38 am

Post by OB1CCFC »

The history of that app is how not to write apps.
Bewildering VW allow that situation to just roll on damaging their brand.
Kia Niro EV3 in pearl white.
Leccy
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Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Yes should have said app version 1.31.0 on iOS 15.4.1
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Leccy
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Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Reported this via the app, got replies from support, first to clear the app’s cache in app settings (you can’t) and then to “unload app” in general settings (you have to reinstall), but made no difference. They have escalated it to technical team 🙂
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Scratch
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Post by Scratch »

It's just VW. They have a lot of apprentice software people at the moment - I guess?
Leccy
Posts: 167
Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Plenty of job openings on the Cariad website 😆
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Scratch
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Post by Scratch »

Leccy wrote: Sun Apr 17, 2022 9:37 am Plenty of job openings on the Cariad website 😆
Yes, but maybe they should employ people with the relevant skills, or potential.
OB1CCFC
Posts: 360
Joined: Wed Mar 02, 2022 10:38 am

Post by OB1CCFC »

Cariad home page. Impressive :roll:

D406CD1C-BF94-43C7-9ABC-E47778C6555A.png

Kia Niro EV3 in pearl white.
pldawid
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Joined: Fri Apr 22, 2022 6:26 am

Post by pldawid »

Just applied there for a Job there. If they ask me why I'm applying I'm going to say that someone needs to show them how software is built :)
Leccy
Posts: 167
Joined: Thu Jul 15, 2021 8:08 am

Post by Leccy »

Looks like this issue (charge and range not updating in the app unless you kill it and restart it) has been fixed in the update to version 1.32.0 (iOS anyway).
SOLD: Cupra Born V3 eBoost / Silver / Beats / Panoramic / Tech L / Cargo
Previous: ID.3 Max / 2.4 / Stonewashed Blue / Andoya Wheels
Pod Point Solo / Octopus Go Faster
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