Sat nav destinations from We Connect app

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Scratch
Posts: 621
Joined: Thu Jul 15, 2021 3:22 pm

Post by Scratch » Mon Jun 06, 2022 10:37 am

I tried this yesterday by defining a route in the app, and sending it to the car. VW do say that it's still being worked on and not to rely that the route has actually been picked up by the car. But, if it did succeed in reaching the car, where do we think it would be saved to in the car's sat nav? I can't find it, so assume it just failed.

G43FAN
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Location: N. Wales

Post by G43FAN » Mon Jun 06, 2022 10:46 am

I think it arrives as a pop up.. can't remember, but unfortunately it takes hours to come through. (In my experience)
Family Pro: East Derry Wheels: Moonstone Grey - Software 2.3 finally installed 13/12/2021
Zappi Charger with Solar Edge 6kW PV array.
Android Connect ID App Ver: 2.2.12

OB1CCFC
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Post by OB1CCFC » Mon Jun 06, 2022 11:01 am

Indeed I think it’s a pop up and indeed it takes hours!
Not reliably useable or useful at present.
A shame.
ID3 1st Edition in glacier white. Wallbox charger. Octopus Go when the smart meter works (not often).

Sherlock
Posts: 70
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Mon Jun 06, 2022 5:02 pm

I sent a destination to the car one night last week and it came up as a pop-up with the option to navigate to it when I got in the car the next day at 7am. That was fine for me but don't know when it was first available in the car.

sidehaas
Posts: 494
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas » Mon Jun 06, 2022 5:05 pm

It's been variable how long it has taken with me, anything from a couple of hours to the next day. If you want it to work for a long trip, it's definitely worth sending it well in advance! This is something they need to fix.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. OHME Home Pro charger.

Scratch
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Joined: Thu Jul 15, 2021 3:22 pm

Post by Scratch » Mon Jun 06, 2022 5:23 pm

When you say it appears as a pop up, is that on any screen layout or the sat nav screen? And if you don’t select the pop up, does it remain on screen or disappear? Just interested in case mine works one day.

sidehaas
Posts: 494
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas » Mon Jun 06, 2022 5:34 pm

Scratch wrote:
Mon Jun 06, 2022 5:23 pm
When you say it appears as a pop up, is that on any screen layout or the sat nav screen? And if you don’t select the pop up, does it remain on screen or disappear? Just interested in case mine works one day.
I'm not completely sure about the first question but I can answer the second, sort of. The pop up gives you the option to save the destination, open it or close I think. I once clicked open but then impatiently pressed something else while it was loading; the whole thing was then lost and I couldn't get it back. You need to press save.

P.s. it always seems to come up when starting the car, not mid journey. So the need to deal with the pop-up isn't a major issue.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. OHME Home Pro charger.

Sherlock
Posts: 70
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Mon Jun 06, 2022 5:50 pm

sidehaas wrote:
Mon Jun 06, 2022 5:34 pm
Scratch wrote:
Mon Jun 06, 2022 5:23 pm
When you say it appears as a pop up, is that on any screen layout or the sat nav screen? And if you don’t select the pop up, does it remain on screen or disappear? Just interested in case mine works one day.
I'm not completely sure about the first question but I can answer the second, sort of. The pop up gives you the option to save the destination, open it or close I think. I once clicked open but then impatiently pressed something else while it was loading; the whole thing was then lost and I couldn't get it back. You need to press save.

P.s. it always seems to come up when starting the car, not mid journey. So the need to deal with the pop-up isn't a major issue.
I can't remember the detail exactly but I think it was when the infotainment started up. There was definitely an option to 'save' the destination and one to 'close/ignore' and one to 'open' I think, which when selected showed the destination in the satnav and gave me the option to 'start' navigation. Dead easy (on this occasion!)

Scratch
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Post by Scratch » Mon Jun 06, 2022 7:06 pm

I just wonder why this works for some but not others?

baguette
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Joined: Sun Nov 21, 2021 7:40 am

Post by baguette » Tue Jun 07, 2022 5:29 am

It usually arrives so late the journey is already complete. And then if you save it, you end up with a "built with Google" advertisement on that entry in the nav system forever. No thanks.

sidehaas
Posts: 494
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Post by sidehaas » Tue Jun 07, 2022 6:08 am

baguette wrote:
Tue Jun 07, 2022 5:29 am
It usually arrives so late the journey is already complete. And then if you save it, you end up with a "built with Google" advertisement on that entry in the nav system forever. No thanks.
I've never noticed the 'built with Google' thing.

If anyone with a new car on software 3.0 reads this, please let us know whether sending a destination from the app to the nav works in your car without an excessive delay. It really is something they should have been trying to bug-fix.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. OHME Home Pro charger.

baguette
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Joined: Sun Nov 21, 2021 7:40 am

Post by baguette » Tue Jun 07, 2022 6:17 am

sidehaas wrote:
Tue Jun 07, 2022 6:08 am
I've never noticed the 'built with Google' thing.

builtwithgoogle.jpeg


My memory ain't what it used to be, but I actually don't remember that tag being on app-provided destinations before either. But it's definitely there now. Maybe I'm just a grouch, but I don't think I paid this much money for a car just to be advertised to. ;)

G43FAN
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Location: N. Wales

Post by G43FAN » Tue Jun 07, 2022 7:26 am

sidehaas wrote:
Tue Jun 07, 2022 6:08 am
baguette wrote:
Tue Jun 07, 2022 5:29 am
It usually arrives so late the journey is already complete. And then if you save it, you end up with a "built with Google" advertisement on that entry in the nav system forever. No thanks.
I've never noticed the 'built with Google' thing.

If anyone with a new car on software 3.0 reads this, please let us know whether sending a destination from the app to the nav works in your car without an excessive delay. It really is something they should have been trying to bug-fix.
Unless it's something ridiculous (like the software update) and it's down to how often the car polls for the data, I don't see how it can be fixed with the Car software, it seems to be more to do with the backend comms?
Family Pro: East Derry Wheels: Moonstone Grey - Software 2.3 finally installed 13/12/2021
Zappi Charger with Solar Edge 6kW PV array.
Android Connect ID App Ver: 2.2.12

sidehaas
Posts: 494
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas » Tue Jun 07, 2022 7:58 am

G43FAN wrote:
Tue Jun 07, 2022 7:26 am
sidehaas wrote:
Tue Jun 07, 2022 6:08 am
baguette wrote:
Tue Jun 07, 2022 5:29 am
It usually arrives so late the journey is already complete. And then if you save it, you end up with a "built with Google" advertisement on that entry in the nav system forever. No thanks.
I've never noticed the 'built with Google' thing.

If anyone with a new car on software 3.0 reads this, please let us know whether sending a destination from the app to the nav works in your car without an excessive delay. It really is something they should have been trying to bug-fix.
Unless it's something ridiculous (like the software update) and it's down to how often the car polls for the data, I don't see how it can be fixed with the Car software, it seems to be more to do with the backend comms?
I've no idea of root cause. My thought process is that fundamentally we know the app can send signals to the car in essentially real time (charging instructions suffer no more than a couple of seconds delay and Aircon seemingly a little more). That implies the backend is capable so why should a small piece of nav data not be sent in similar time... obviously there is a reason and I'm no expert but I'm hopeful it would be possible to fix it if they have tried. Surely worth asking the question of someone with the new software.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. OHME Home Pro charger.

Sherlock
Posts: 70
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Sat Jun 11, 2022 4:13 pm

Sherlock wrote:
Mon Jun 06, 2022 5:02 pm
I sent a destination to the car one night last week and it came up as a pop-up with the option to navigate to it when I got in the car the next day at 7am. That was fine for me but don't know when it was first available in the car.
So just did exactly the same last night with a different destination, but when I got in the car this morning nothing came up! Totally unreliable. What a bad joke.

Sherlock
Posts: 70
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Wed Jun 15, 2022 3:47 pm

Sherlock wrote:
Sat Jun 11, 2022 4:13 pm
Sherlock wrote:
Mon Jun 06, 2022 5:02 pm
I sent a destination to the car one night last week and it came up as a pop-up with the option to navigate to it when I got in the car the next day at 7am. That was fine for me but don't know when it was first available in the car.
So just did exactly the same last night with a different destination, but when I got in the car this morning nothing came up! Totally unreliable. What a bad joke.
So the destination I sent to the car last Friday evening has finally popped up in the car this Wed. afternoon at 5 past 4pm. I have used the car every day this week and all afternoon today before it finally arrived. What on earth is going on?

MotMot
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Post by MotMot » Wed Jun 15, 2022 4:05 pm

😂

G43FAN
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Location: N. Wales

Post by G43FAN » Thu Jun 16, 2022 7:37 am

It works something like this..
You set the destination on your phone, the phone communicates with a server probably an AWS or Google offering somewhere.
Someone in VW logs into the host server periodically and checks all the destination updates.
They write all these down and fax them to another office who converts them into punch cards.
These are mailed to a 3rd office where they are fed back into the VW computer and then sent to the car.

All very efficient and professional...
Family Pro: East Derry Wheels: Moonstone Grey - Software 2.3 finally installed 13/12/2021
Zappi Charger with Solar Edge 6kW PV array.
Android Connect ID App Ver: 2.2.12

Up the jumper
Posts: 68
Joined: Sat Jul 31, 2021 11:12 am

Post by Up the jumper » Thu Jun 16, 2022 8:52 am

G43FAN wrote:
Thu Jun 16, 2022 7:37 am
It works something like this..
You set the destination on your phone, the phone communicates with a server probably an AWS or Google offering somewhere.
Someone in VW logs into the host server periodically and checks all the destination updates.
They write all these down and fax them to another office who converts them into punch cards.
These are mailed to a 3rd office where they are fed back into the VW computer and then sent to the car.

All very efficient and professional...
Now I understand the issue. When transferring to punch cards the operator forgot the all important diagonal stripe across the block, so that when the cards were (inevitably) dropped on the floor, they were re compiled in the wrong order......basic really.
Id3 Family Pro 58kwh, moonstone ordered 23/7/21 Picked up 4/3/22
Gloucestershire.

Sherlock
Posts: 70
Joined: Wed May 26, 2021 4:36 pm

Post by Sherlock » Thu Jun 16, 2022 10:55 am

G43FAN wrote:
Thu Jun 16, 2022 7:37 am
It works something like this..
You set the destination on your phone, the phone communicates with a server probably an AWS or Google offering somewhere.
Someone in VW logs into the host server periodically and checks all the destination updates.
They write all these down and fax them to another office who converts them into punch cards.
These are mailed to a 3rd office where they are fed back into the VW computer and then sent to the car.

All very efficient and professional...
I think you have got it! :lol: :lol:

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