2.4 update and battery replacement

All Volkswagen ID.3 related discussions
marknorton1
Posts: 52
Joined: Thu Jun 09, 2022 11:54 am

Post by marknorton1 » Thu Jul 28, 2022 5:51 pm

Swindon’s my most local dealer so although I don’t have my car yet, should it arrive with 2.3 later this year then at least they’ll have had some good experience of sorting them by then! 🤷‍♂️
ID.3 Tour Pro S - Stonewashed Blue
Ordered circa Sept 21 by Plan Car Leasing
Build week 41 currently
Order Number - 31401131

hungerdunger
Posts: 89
Joined: Fri Dec 11, 2020 8:28 pm
Location: Carmarthen, West Wales

Post by hungerdunger » Thu Jul 28, 2022 6:39 pm

Murrays in Newton Abbot picked up our 1st Edition on Tuesday morning and brought it back lunchtime today (Thursday). My wife noticed that the "mature gentleman" who drove it was sweating, but thought no more about it. However when she took it out later she found the ventilation system wasn't working at all. The fan is completely inoperative and even though she tried turning on the aircon, she couldn't feel any cool air at all coming through the vents, so that by the end of the journey she was sweating too!

Anyway, they've asked her to bring it in tomorrow so we'll see what happens, but I wonder if anyone else has heard of this happening.

To be fair to Murrays, their communications have been great and they did warn us that the update would take at least two days. I just hope it's nothing too serious.
ID.3 1st Edition - Manganese Grey - purchased 15/12/20.

Scratch
Posts: 668
Joined: Thu Jul 15, 2021 3:22 pm

Post by Scratch » Fri Jul 29, 2022 8:00 am

hungerdunger wrote:
Thu Jul 28, 2022 6:39 pm
Murrays in Newton Abbot picked up our 1st Edition on Tuesday morning and brought it back lunchtime today (Thursday). My wife noticed that the "mature gentleman" who drove it was sweating, but thought no more about it. However when she took it out later she found the ventilation system wasn't working at all. The fan is completely inoperative and even though she tried turning on the aircon, she couldn't feel any cool air at all coming through the vents, so that by the end of the journey she was sweating too!

Anyway, they've asked her to bring it in tomorrow so we'll see what happens, but I wonder if anyone else has heard of this happening.

To be fair to Murrays, their communications have been great and they did warn us that the update would take at least two days. I just hope it's nothing too serious.
So are you saying that before the car went in for the update, the aircon was fine, and not so when they brought it back? If so, doesn't sound like a dealer I would want to give business to.

Abadgermac
Posts: 133
Joined: Fri Feb 21, 2020 1:35 pm

Post by Abadgermac » Fri Jul 29, 2022 4:49 pm

Image
Just returned from dealer who changed 12v battery and installed 2.4 in 7;hours. Question is why does the screen shot say 2.3.

4FA4A8E3-E13C-462C-A259-B0473244342D.jpeg

ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020. 2.1 Software update 7 April 2021. 2.3 OTA Software update 2 August 2021. Dealer installed 2.4 update & battery 29 July 2022

gailjon
Posts: 181
Joined: Thu Jan 21, 2021 11:16 am

Post by gailjon » Fri Jul 29, 2022 4:54 pm

From the VW website:

After the successful installation of ID. software 2.4, your ID. will display the following ID. software and Software information:

ID. Software: 2.3.0
Software: 0912
The Software number 0912 indicates that your ID. has ID. software 2.4 installed. In future releases the ID. Software number displayed in the system information menu should correspond to the version installed.
ID.3 Family, Andoya Alloys, Heat Pump. Grab a £50 Octopus Credit https://share.octopus.energy/silk-guppy-104

Abadgermac
Posts: 133
Joined: Fri Feb 21, 2020 1:35 pm

Post by Abadgermac » Fri Jul 29, 2022 5:14 pm

Thank you! Apparently there is another recall to replace a seal around sat nav arial. Booked in for next week. Inchcape gave me a bottle of Moët Don’t really know why but gladly accepted it!
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020. 2.1 Software update 7 April 2021. 2.3 OTA Software update 2 August 2021. Dealer installed 2.4 update & battery 29 July 2022

Abadgermac
Posts: 133
Joined: Fri Feb 21, 2020 1:35 pm

Post by Abadgermac » Fri Jul 29, 2022 5:16 pm

gailjon wrote:
Fri Jul 29, 2022 4:54 pm
From the VW website:

After the successful installation of ID. software 2.4, your ID. will display the following ID. software and Software information:

ID. Software: 2.3.0
Software: 0912
The Software number 0912 indicates that your ID. has ID. software 2.4 installed. In future releases the ID. Software number displayed in the system information menu should correspond to the version installed.
Thanks!
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020. 2.1 Software update 7 April 2021. 2.3 OTA Software update 2 August 2021. Dealer installed 2.4 update & battery 29 July 2022

rikimaru
Posts: 249
Joined: Wed Sep 01, 2021 9:35 pm

Post by rikimaru » Fri Jul 29, 2022 7:41 pm

It sounds like 3.0 could actually come straight after 2.4. I'm not on Facebook though. Has anyone on there mentioned if they've got the OTA yet?
16 Sep: ID3 Max in Moonstone Grey. BW 40 confirmed. ETA early Dec.
...lots of bad info and delays...
27 April: at port. ETA end of May.
Delivery ETA: 18 May!

fatman
Posts: 36
Joined: Thu Nov 25, 2021 8:53 pm
Contact:

Post by fatman » Fri Jul 29, 2022 7:49 pm

any one in scotland got done 2.4 yet.
Max PRO Moonstone Grey August 2021

OB1CCFC
Posts: 247
Joined: Wed Mar 02, 2022 10:38 am

Post by OB1CCFC » Fri Jul 29, 2022 9:10 pm

rikimaru wrote:
Fri Jul 29, 2022 7:41 pm
It sounds like 3.0 could actually come straight after 2.4. I'm not on Facebook though. Has anyone on there mentioned if they've got the OTA yet?
Does it really make sense to release 3.0 when 2.4 is putting significant pressure on the dealer network?. Yes it’s OTA but undoubtedly there will be issues and questions which will just add more pressure…
I’d of thought they will wait a month or two.
ID3 1st Edition in glacier white. Wallbox charger. Octopus Go when the smart meter works (not often).

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Raxacorico
Posts: 172
Joined: Fri Oct 09, 2020 9:54 am
Location: Scotland

Post by Raxacorico » Sat Jul 30, 2022 7:50 am

fatman wrote:
Fri Jul 29, 2022 7:49 pm
any one in scotland got done 2.4 yet.
I have mine booked in on the 11th August - fingers crossed ...
Life Pro Performance, Makena Turquoise - Loen Alloys - June 2021- Zappi Charger - Software v2.3

Raymysterio
Posts: 12
Joined: Sun Oct 17, 2021 3:24 pm

Post by Raymysterio » Sat Jul 30, 2022 10:28 am

Image2.4 all done last week. Now mine is stuck on this for 2 days now.

28C5668A-7135-45EB-8778-6A22BD0E1A82.jpeg


Abadgermac
Posts: 133
Joined: Fri Feb 21, 2020 1:35 pm

Post by Abadgermac » Sat Jul 30, 2022 11:38 am

I had the same issue but it cleared today after a 20 min drive and 5 min stop.
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020. 2.1 Software update 7 April 2021. 2.3 OTA Software update 2 August 2021. Dealer installed 2.4 update & battery 29 July 2022

Raymysterio
Posts: 12
Joined: Sun Oct 17, 2021 3:24 pm

Post by Raymysterio » Sat Jul 30, 2022 12:32 pm

Abadgermac wrote:
Sat Jul 30, 2022 11:38 am
I had the same issue but it cleared today after a 20 min drive and 5 min stop.
That’s good hopefully it’ll go today. Cheers

Jimmybones100
Posts: 17
Joined: Sat Jun 11, 2022 6:05 am

Post by Jimmybones100 » Sat Jul 30, 2022 1:24 pm

Sorry guys if I put this in the wrong sub.received my ID3 tour pro ,4 weeks ago,but how do I tell it’s the one with new sensors on the side or maybe one of those which was built but they didn’t have fittings last years and they just kept them all this time and software 3.0 won’t be fun at all,cheers.

sidehaas
Posts: 570
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas » Sat Jul 30, 2022 2:46 pm

If it has software 3.0 it will also have the sensors and park functions. If it has software 2.3 it won't. Go to settings from the main infotainment menu, then system information and see what it says.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. Software 2.4. Ohme Home Pro charger.

MotMot
Posts: 835
Joined: Fri Jun 11, 2021 2:04 pm

Post by MotMot » Sat Jul 30, 2022 7:11 pm

The new Tours don’t seem to have the side radar sensors.. (mine didn’t - delivered 6 weeks ago) and it came with 2.3. It’s likely these were cars that were started late 21 early 22 then finished more recently.

fatman
Posts: 36
Joined: Thu Nov 25, 2021 8:53 pm
Contact:

Post by fatman » Sat Jul 30, 2022 8:04 pm

Raxacorico wrote:
Sat Jul 30, 2022 7:50 am
fatman wrote:
Fri Jul 29, 2022 7:49 pm
any one in scotland got done 2.4 yet.
I have mine booked in on the 11th August - fingers crossed ...
good luck mate
glasgow?
Max PRO Moonstone Grey August 2021

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Raxacorico
Posts: 172
Joined: Fri Oct 09, 2020 9:54 am
Location: Scotland

Post by Raxacorico » Sun Jul 31, 2022 7:44 am

fatman wrote:
Sat Jul 30, 2022 8:04 pm
Raxacorico wrote:
Sat Jul 30, 2022 7:50 am
fatman wrote:
Fri Jul 29, 2022 7:49 pm
any one in scotland got done 2.4 yet.
I have mine booked in on the 11th August - fingers crossed ...
good luck mate
glasgow?
No, out in the wilds of the West Coast. 115 miles and two ferries to the nearest dealership!
Life Pro Performance, Makena Turquoise - Loen Alloys - June 2021- Zappi Charger - Software v2.3

hungerdunger
Posts: 89
Joined: Fri Dec 11, 2020 8:28 pm
Location: Carmarthen, West Wales

Post by hungerdunger » Sun Jul 31, 2022 9:42 pm

Scratch wrote:
Fri Jul 29, 2022 8:00 am
So are you saying that before the car went in for the update, the aircon was fine, and not so when they brought it back? If so, doesn't sound like a dealer I would want to give business to.
My wife took the car back to them on Friday. After inspection, they decided to book it in, but while she was doing that the mechanic in charge of the updates came rushing in and said he had "reconfigured something" and everything was OK. Sorry if his explanation is a bit too technical for you! Anyway, it seems to be fixed, so now we're waiting for 3.0.
ID.3 1st Edition - Manganese Grey - purchased 15/12/20.

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