Bridgestone Turanza Eco 215/55R18 95T (B-Seal)?

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Alongwait
Posts: 72
Joined: Thu Nov 25, 2021 6:50 pm

Post by Alongwait » Wed Jul 27, 2022 11:59 am

Big_GT wrote:
Wed Jul 27, 2022 11:44 am
Alongwait wrote:
Wed Jul 27, 2022 9:42 am
Hi guys,

I have an update from VWCS via the dealership. "As per Week51 2021, tyre repair kit is removed from standard specification." However, they did not answer if the Bridgestone is a Be-Seal (AirStop) tyre! waiting for their response on that.

The fun continue!
According to VW website, they are still listing only the 19 and 20" tyres as " Sealed Tyres "
That's the information I have from when I order back in Sept 21, my point is if it is In lieu of tool kit and tyre mobility kit. They should at least provide the right tyres.

Capture.JPG

24.09.21 Order Family Pro, Heat Pump, East Derry
26.09.21 Order No. received (31477xxx)
01.22 Factory Accepted
20.06.22 Built
04.07.22 Arrived at dealer
11.07.22 Delivered
Lister Nuneaton via Autoebid
Status : Delivered

Big_GT
Posts: 121
Joined: Sat Nov 06, 2021 6:51 pm

Post by Big_GT » Wed Jul 27, 2022 12:31 pm

Alongwait wrote:
Wed Jul 27, 2022 11:59 am
Big_GT wrote:
Wed Jul 27, 2022 11:44 am
Alongwait wrote:
Wed Jul 27, 2022 9:42 am
Hi guys,

I have an update from VWCS via the dealership. "As per Week51 2021, tyre repair kit is removed from standard specification." However, they did not answer if the Bridgestone is a Be-Seal (AirStop) tyre! waiting for their response on that.

The fun continue!
According to VW website, they are still listing only the 19 and 20" tyres as " Sealed Tyres "
That's the information I have from when I order back in Sept 21, my point is if it is In lieu of tool kit and tyre mobility kit. They should at least provide the right tyres.

They really don't have a clue sometimes, When I ordered in November my order lists the 18" wheels and Tool Kit, this was confirmed this year again. I really wish they would make up their mind.
Max Pro Performance Moonstone Grey
Ordered - 06.11.21
Western VW Edinburgh
Order No - 31539***
Status - Factory Accepted
Build week unconfirmed
Expected Delivery - June 22 :lol:

Bonnet EV Charging referral code: RMDKB £15 off your first top up

MotMot
Posts: 835
Joined: Fri Jun 11, 2021 2:04 pm

Post by MotMot » Wed Jul 27, 2022 1:28 pm

Mine came with a granny charger and no type 2 lead! They didn’t mind me hanging in to the old type 2 from the life I was trading in!

Busman
Posts: 48
Joined: Mon Dec 13, 2021 9:46 am

Post by Busman » Wed Jul 27, 2022 1:56 pm

The 18 inch Derry Alloys do not come with Airstop or B-seal.In fact as stated in an earlier message,VW want you to contact their breakdown service if you get a puncture,hence why they do not provide a pump and gunk,only a basic tool kit.Cute hoorism as they would say in Ireland.

Alongwait
Posts: 72
Joined: Thu Nov 25, 2021 6:50 pm

Post by Alongwait » Tue Aug 02, 2022 1:11 pm

Hi Guys,

I have an update from VW Customer Service this afternoon, they are awaiting from the Head of Product (VWUK) reply to confirm resolution, what I gathered from the call is once you have upgrade to East Derry Alloy options, AirStop tyres should be fitted, however there is no AirStop tyres for 215/55 R18 fitment from Bridgestone. I offered them the chance to upgrade my alloys to 19" as a resolution (don't expect they will go for this :-)).

The fun continue.
24.09.21 Order Family Pro, Heat Pump, East Derry
26.09.21 Order No. received (31477xxx)
01.22 Factory Accepted
20.06.22 Built
04.07.22 Arrived at dealer
11.07.22 Delivered
Lister Nuneaton via Autoebid
Status : Delivered

Alongwait
Posts: 72
Joined: Thu Nov 25, 2021 6:50 pm

Post by Alongwait » Tue Aug 09, 2022 1:18 pm

Alongwait wrote:
Tue Aug 02, 2022 1:11 pm
Hi Guys,

I have an update from VW Customer Service this afternoon, they are awaiting from the Head of Product (VWUK) reply to confirm resolution, what I gathered from the call is once you have upgrade to East Derry Alloy options, AirStop tyres should be fitted, however there is no AirStop tyres for 215/55 R18 fitment from Bridgestone. I offered them the chance to upgrade my alloys to 19" as a resolution (don't expect they will go for this :-)).

The fun continue.
Hi Guys,

VWCS called again this afternoon and offered resolution, they offered to replace existing tyres to AirStop tyres, when I pointed out the Bridgestone Turanza, Continental Eco Contact & Goodyear EfficientGrip Performance in 18" are not AirStop. They offered 19" wheels as replacement, the only catch is the they want the replacement at the supplier dealer (70 miles away), when the local dealer is 1 mile away. I have requested the replacement to be at the local dealership and awaiting their decision.

The end is in sight!
24.09.21 Order Family Pro, Heat Pump, East Derry
26.09.21 Order No. received (31477xxx)
01.22 Factory Accepted
20.06.22 Built
04.07.22 Arrived at dealer
11.07.22 Delivered
Lister Nuneaton via Autoebid
Status : Delivered

monkeyhanger
Posts: 1062
Joined: Sat Mar 20, 2021 1:33 pm

Post by monkeyhanger » Tue Aug 09, 2022 1:30 pm

I'm amazed they're swapping 18" alloys to 19" wheels that cost about £700 more rather than either fobbing you off, or buying you a bottle of gunk and a pump.
His: Cupra Born V2 e-boost 230ps, 58kWh Glacial White, 19" Hurricane Wheels - replaced ID3 PP Life
Hers: Cupra Born V2 e-boost 230ps Aurora Blue, replaced ID3 PP Family

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MotMot
Posts: 835
Joined: Fri Jun 11, 2021 2:04 pm

Post by MotMot » Tue Aug 09, 2022 1:41 pm

I'd drive 70 miles for an alloy wheel upgrade!!

Alongwait
Posts: 72
Joined: Thu Nov 25, 2021 6:50 pm

Post by Alongwait » Tue Aug 09, 2022 1:44 pm

monkeyhanger wrote:
Tue Aug 09, 2022 1:30 pm
I'm amazed they're swapping 18" alloys to 19" wheels that cost about £700 more rather than either fobbing you off, or buying you a bottle of gunk and a pump.
I think that is because they are no longer providing the tyre mobility kit to any ID3 and I pointed out to VWCS that my order is for AirStop tyres as part of my option selected and I would have gone for the 19" alloy option if AirStop tyres are not fitted to the 18".

Anyhow, I hope it can be rectified quickly..... furthermore I pointed out to VWCS that they should proactively contact the customer with the wrong tyres fitted with the East Derry 18" option and offer resolution. As far as I know, East Derry alloy option from September 21 describe AirStop tyres are fitted. You can still download the ID3 specifications in PDF on the VW UK website.

Let see if they act on it :-)
24.09.21 Order Family Pro, Heat Pump, East Derry
26.09.21 Order No. received (31477xxx)
01.22 Factory Accepted
20.06.22 Built
04.07.22 Arrived at dealer
11.07.22 Delivered
Lister Nuneaton via Autoebid
Status : Delivered

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