ID.3 U.K. Delivery Times

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Gwyver
Posts: 2
Joined: Fri Aug 27, 2021 6:43 pm

Post by Gwyver » Tue Sep 14, 2021 6:39 pm

I placed a factory order for a Family Pro Perf on 11th June. The VW order was confirmed with Original Build week = 202134.
Last month my dealer provided an update which shows Confirmed Build week = 202135.
I called in at the dealers last week for an update - but there was no further information (in spite of it then being week 36).

Still no update from the dealer today (week 37), so I phoned VW UK Passenger cars for an update.
After waiting 25 minutes for the phone to be answered I was told that production of my order had commenced as planned but as there was a worldwide shortage of semiconductors so they couldn't tell me when production would be complete. I queried this on the basis that modern car manufacturers don't start an order on the production line unless they can complete the job. However the call-handler merely repeated their response.
I wonder if this means that VW are building cars minus the electronic units and then stockpiling the partially finished units - or that their reply to me wasn't factual?
Perhaps this may explain why VW closed the public website ability to query the progress of factory orders - as it would avoid the embarrassment of making the build-times visible.

joshgiova
Posts: 3
Joined: Fri Sep 10, 2021 4:38 pm

Post by joshgiova » Tue Sep 14, 2021 7:08 pm

Gwyver wrote:
Tue Sep 14, 2021 6:39 pm
I placed a factory order for a Family Pro Perf on 11th June. The VW order was confirmed with Original Build week = 202134.
Last month my dealer provided an update which shows Confirmed Build week = 202135.
I called in at the dealers last week for an update - but there was no further information (in spite of it then being week 36).

Still no update from the dealer today (week 37), so I phoned VW UK Passenger cars for an update.
After waiting 25 minutes for the phone to be answered I was told that production of my order had commenced as planned but as there was a worldwide shortage of semiconductors so they couldn't tell me when production would be complete. I queried this on the basis that modern car manufacturers don't start an order on the production line unless they can complete the job. However the call-handler merely repeated their response.
I wonder if this means that VW are building cars minus the electronic units and then stockpiling the partially finished units - or that their reply to me wasn't factual?
Perhaps this may explain why VW closed the public website ability to query the progress of factory orders - as it would avoid the embarrassment of making the build-times visible.
I would doubt like you, that production would start unless all the parts to finish a car were in stock. If there is a shortage they would slow the line or stop completely if necessary.

My car had a confirmed BW 34 and left the factory last Wednesday so all being well you won’t have long to wait either.

User avatar
Andreas
Posts: 131
Joined: Thu Jul 15, 2021 4:18 pm

Post by Andreas » Tue Sep 14, 2021 9:36 pm

Anyone who compares this to the delivery times of the Trabant in the late and non-lamented GDR will no doubt chuckle to hear that the ID.3 is produced on the same site.

https://www.wired.co.uk/article/germany ... les-europe

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)

Id3rpc
Posts: 7
Joined: Wed Sep 08, 2021 7:32 pm

Post by Id3rpc » Wed Sep 15, 2021 3:15 pm

So, we put an order request in on Monday, had it confirmed today and received an order number.

We have been quoted an approximate delivery date of 17/1/22. Not holding out breath for this but thought it might be interesting to see how it develops for us, and what other people’s opinions are on the likelihood of it turning up on that date.

rikimaru
Posts: 37
Joined: Wed Sep 01, 2021 9:35 pm

Post by rikimaru » Wed Sep 15, 2021 4:41 pm

Id3rpc wrote:
Wed Sep 15, 2021 3:15 pm
So, we put an order request in on Monday, had it confirmed today and received an order number.

We have been quoted an approximate delivery date of 17/1/22. Not holding out breath for this but thought it might be interesting to see how it develops for us, and what other people’s opinions are on the likelihood of it turning up on that date.
Wow you got an order number fast. Where did you put your order in?

Cherry
Posts: 45
Joined: Tue Aug 10, 2021 8:34 pm

Post by Cherry » Wed Sep 15, 2021 7:26 pm

rikimaru wrote:
Wed Sep 15, 2021 4:41 pm
Wow you got an order number fast. Where did you put your order in?
Isn't this the norm?
I ordered on Thursday 9th Sep.
Signed PCP on Friday 10 Sept.
PCP approved on Monday, 13th Sep.
VW Order number provided 13th Sep.
Told lead time was 20-23 weeks. But, no build week specified and not chased.
Last edited by Cherry on Wed Sep 15, 2021 8:32 pm, edited 1 time in total.
9 Sep 21 Ordered ID.3 Family Pro in Stonewashed Blue with East Derry Alloy Wheels (price lower than DTD).
13 Sep 21 PCP approved and VW Order number provided.
24 Sep 21 Temporary build week 43, told to expect a March 22 delivery.

metcast
Posts: 69
Joined: Tue Aug 10, 2021 11:53 am

Post by metcast » Wed Sep 15, 2021 8:23 pm

Cherry wrote:
Wed Sep 15, 2021 7:26 pm
rikimaru wrote:
Wed Sep 15, 2021 4:41 pm
Wow you got an order number fast. Where did you put your order in?
Isn't this the norm?
I ordered on Thursday 9th Sep.
Signed PCP on Friday 10 Sept.
PCP approved on Monday, 13th Sep.
VW Order number provided 13th Sep.
Told lead time was 20-23 weeks.
Took me over a week to get mine and I still don't have an estimated build week.
ID.3 Max Pro Performance Makena Turquoise

Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk51
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit

rikimaru
Posts: 37
Joined: Wed Sep 01, 2021 9:35 pm

Post by rikimaru » Thu Sep 16, 2021 9:49 am

Cherry wrote:
Wed Sep 15, 2021 7:26 pm
rikimaru wrote:
Wed Sep 15, 2021 4:41 pm
Wow you got an order number fast. Where did you put your order in?
Isn't this the norm?
I ordered on Thursday 9th Sep.
Signed PCP on Friday 10 Sept.
PCP approved on Monday, 13th Sep.
VW Order number provided 13th Sep.
Told lead time was 20-23 weeks. But, no build week specified and not chased.
My order was confirmed a week ago and I still don't have an order number. Based on this forum and SpeakEV I've found that 1-2 weeks tends to be the absolute minimum. Perhaps it depends on whether it's a dealer versus a finance company with whom you have to jump through more hoops to get that order number.

Newfie
Posts: 137
Joined: Thu Jul 01, 2021 7:09 pm
Location: East Yorkshire

Post by Newfie » Thu Sep 16, 2021 10:04 am

rikimaru wrote:
Thu Sep 16, 2021 9:49 am

My order was confirmed a week ago and I still don't have an order number. Based on this forum and SpeakEV I've found that 1-2 weeks tends to be the absolute minimum. Perhaps it depends on whether it's a dealer versus a finance company with whom you have to jump through more hoops to get that order number.
If an order has been placed on the VW dealer ordering portal then when the order is complete and sent through the system immediately gives an order number. I know because I saw my order go through on VW's system. If you have not got an order number its a question you should asking your dealer. One reason you might not get an order number straight away is because the dealer has not ordered it as the dealership has a quota they can order per month and you might find you'll receive an order number at the end of the month once they have processed it.
So if an order has definitely been placed there is no reason at all why they shouldn't give you it. There agaun it is a little pointless now that they have removed the customer tracking system.
On order 1.7.21 - ID.3 Tour 77kWh Pro S 204PS Tour Manganese Grey
2.7.21 Stage 2 With the Factory
3.9.21 Stage 3 Confirmed Build week 39

rikimaru
Posts: 37
Joined: Wed Sep 01, 2021 9:35 pm

Post by rikimaru » Thu Sep 16, 2021 12:42 pm

Newfie wrote:
Thu Sep 16, 2021 10:04 am
rikimaru wrote:
Thu Sep 16, 2021 9:49 am

My order was confirmed a week ago and I still don't have an order number. Based on this forum and SpeakEV I've found that 1-2 weeks tends to be the absolute minimum. Perhaps it depends on whether it's a dealer versus a finance company with whom you have to jump through more hoops to get that order number.
If an order has been placed on the VW dealer ordering portal then when the order is complete and sent through the system immediately gives an order number. I know because I saw my order go through on VW's system. If you have not got an order number its a question you should asking your dealer. One reason you might not get an order number straight away is because the dealer has not ordered it as the dealership has a quota they can order per month and you might find you'll receive an order number at the end of the month once they have processed it.
So if an order has definitely been placed there is no reason at all why they shouldn't give you it. There agaun it is a little pointless now that they have removed the customer tracking system.
I just checked with the leasing company and they said the order has been placed and the car is secured. When I asked specifically about the order number they said "normally we (the leasing company) do all of the tracking and chasing on the customer's behalf but we‘lol be happy to get and provide it to you". Waiting for a call back with that now so we'll see.

To your last point, you can still check order status via VW live chat.

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