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Re: ID.3 U.K. Delivery Times

Posted: Tue Sep 14, 2021 6:39 pm
by Gwyver
I placed a factory order for a Family Pro Perf on 11th June. The VW order was confirmed with Original Build week = 202134.
Last month my dealer provided an update which shows Confirmed Build week = 202135.
I called in at the dealers last week for an update - but there was no further information (in spite of it then being week 36).

Still no update from the dealer today (week 37), so I phoned VW UK Passenger cars for an update.
After waiting 25 minutes for the phone to be answered I was told that production of my order had commenced as planned but as there was a worldwide shortage of semiconductors so they couldn't tell me when production would be complete. I queried this on the basis that modern car manufacturers don't start an order on the production line unless they can complete the job. However the call-handler merely repeated their response.
I wonder if this means that VW are building cars minus the electronic units and then stockpiling the partially finished units - or that their reply to me wasn't factual?
Perhaps this may explain why VW closed the public website ability to query the progress of factory orders - as it would avoid the embarrassment of making the build-times visible.

Re: ID.3 U.K. Delivery Times

Posted: Tue Sep 14, 2021 7:08 pm
by joshgiova
Gwyver wrote: Tue Sep 14, 2021 6:39 pm I placed a factory order for a Family Pro Perf on 11th June. The VW order was confirmed with Original Build week = 202134.
Last month my dealer provided an update which shows Confirmed Build week = 202135.
I called in at the dealers last week for an update - but there was no further information (in spite of it then being week 36).

Still no update from the dealer today (week 37), so I phoned VW UK Passenger cars for an update.
After waiting 25 minutes for the phone to be answered I was told that production of my order had commenced as planned but as there was a worldwide shortage of semiconductors so they couldn't tell me when production would be complete. I queried this on the basis that modern car manufacturers don't start an order on the production line unless they can complete the job. However the call-handler merely repeated their response.
I wonder if this means that VW are building cars minus the electronic units and then stockpiling the partially finished units - or that their reply to me wasn't factual?
Perhaps this may explain why VW closed the public website ability to query the progress of factory orders - as it would avoid the embarrassment of making the build-times visible.
I would doubt like you, that production would start unless all the parts to finish a car were in stock. If there is a shortage they would slow the line or stop completely if necessary.

My car had a confirmed BW 34 and left the factory last Wednesday so all being well you won’t have long to wait either.

Re: ID.3 U.K. Delivery Times

Posted: Tue Sep 14, 2021 9:36 pm
by Andreas
Anyone who compares this to the delivery times of the Trabant in the late and non-lamented GDR will no doubt chuckle to hear that the ID.3 is produced on the same site.

https://www.wired.co.uk/article/germany ... les-europe

All the best

Andreas

Re: ID.3 U.K. Delivery Times

Posted: Wed Sep 15, 2021 3:15 pm
by Id3rpc
So, we put an order request in on Monday, had it confirmed today and received an order number.

We have been quoted an approximate delivery date of 17/1/22. Not holding out breath for this but thought it might be interesting to see how it develops for us, and what other people’s opinions are on the likelihood of it turning up on that date.

Re: ID.3 U.K. Delivery Times

Posted: Wed Sep 15, 2021 4:41 pm
by rikimaru
Id3rpc wrote: Wed Sep 15, 2021 3:15 pm So, we put an order request in on Monday, had it confirmed today and received an order number.

We have been quoted an approximate delivery date of 17/1/22. Not holding out breath for this but thought it might be interesting to see how it develops for us, and what other people’s opinions are on the likelihood of it turning up on that date.
Wow you got an order number fast. Where did you put your order in?

Re: ID.3 U.K. Delivery Times

Posted: Wed Sep 15, 2021 7:26 pm
by Cherry
rikimaru wrote: Wed Sep 15, 2021 4:41 pm Wow you got an order number fast. Where did you put your order in?
Isn't this the norm?
I ordered on Thursday 9th Sep.
Signed PCP on Friday 10 Sept.
PCP approved on Monday, 13th Sep.
VW Order number provided 13th Sep.
Told lead time was 20-23 weeks. But, no build week specified and not chased.

Re: ID.3 U.K. Delivery Times

Posted: Wed Sep 15, 2021 8:23 pm
by epicwinningmaz
Cherry wrote: Wed Sep 15, 2021 7:26 pm
rikimaru wrote: Wed Sep 15, 2021 4:41 pm Wow you got an order number fast. Where did you put your order in?
Isn't this the norm?
I ordered on Thursday 9th Sep.
Signed PCP on Friday 10 Sept.
PCP approved on Monday, 13th Sep.
VW Order number provided 13th Sep.
Told lead time was 20-23 weeks.
Took me over a week to get mine and I still don't have an estimated build week.

Re: ID.3 U.K. Delivery Times

Posted: Thu Sep 16, 2021 9:49 am
by rikimaru
Cherry wrote: Wed Sep 15, 2021 7:26 pm
rikimaru wrote: Wed Sep 15, 2021 4:41 pm Wow you got an order number fast. Where did you put your order in?
Isn't this the norm?
I ordered on Thursday 9th Sep.
Signed PCP on Friday 10 Sept.
PCP approved on Monday, 13th Sep.
VW Order number provided 13th Sep.
Told lead time was 20-23 weeks. But, no build week specified and not chased.
My order was confirmed a week ago and I still don't have an order number. Based on this forum and SpeakEV I've found that 1-2 weeks tends to be the absolute minimum. Perhaps it depends on whether it's a dealer versus a finance company with whom you have to jump through more hoops to get that order number.

Re: ID.3 U.K. Delivery Times

Posted: Thu Sep 16, 2021 10:04 am
by Newfie
rikimaru wrote: Thu Sep 16, 2021 9:49 am
My order was confirmed a week ago and I still don't have an order number. Based on this forum and SpeakEV I've found that 1-2 weeks tends to be the absolute minimum. Perhaps it depends on whether it's a dealer versus a finance company with whom you have to jump through more hoops to get that order number.
If an order has been placed on the VW dealer ordering portal then when the order is complete and sent through the system immediately gives an order number. I know because I saw my order go through on VW's system. If you have not got an order number its a question you should asking your dealer. One reason you might not get an order number straight away is because the dealer has not ordered it as the dealership has a quota they can order per month and you might find you'll receive an order number at the end of the month once they have processed it.
So if an order has definitely been placed there is no reason at all why they shouldn't give you it. There agaun it is a little pointless now that they have removed the customer tracking system.

Re: ID.3 U.K. Delivery Times

Posted: Thu Sep 16, 2021 12:42 pm
by rikimaru
Newfie wrote: Thu Sep 16, 2021 10:04 am
rikimaru wrote: Thu Sep 16, 2021 9:49 am
My order was confirmed a week ago and I still don't have an order number. Based on this forum and SpeakEV I've found that 1-2 weeks tends to be the absolute minimum. Perhaps it depends on whether it's a dealer versus a finance company with whom you have to jump through more hoops to get that order number.
If an order has been placed on the VW dealer ordering portal then when the order is complete and sent through the system immediately gives an order number. I know because I saw my order go through on VW's system. If you have not got an order number its a question you should asking your dealer. One reason you might not get an order number straight away is because the dealer has not ordered it as the dealership has a quota they can order per month and you might find you'll receive an order number at the end of the month once they have processed it.
So if an order has definitely been placed there is no reason at all why they shouldn't give you it. There agaun it is a little pointless now that they have removed the customer tracking system.
I just checked with the leasing company and they said the order has been placed and the car is secured. When I asked specifically about the order number they said "normally we (the leasing company) do all of the tracking and chasing on the customer's behalf but we‘lol be happy to get and provide it to you". Waiting for a call back with that now so we'll see.

To your last point, you can still check order status via VW live chat.

Re: ID.3 U.K. Delivery Times

Posted: Thu Sep 16, 2021 4:51 pm
by Smitten
Ordered in mid August and quoted 20 weeks...then, when I confirmed everything the following week I was told 22 weeks. Its probably 27 weeks now. I wouldn't hold your breath. Basically they don't have a Scooby do. Its all guesswork until they have chip supply issues resolved. I waited 4.5 months for my last car and by the time it arrived I had memorised the online manual :lol:

Anyone ever seen "Waiting for Godot" by Samuel Beckett? :lol:

Re: ID.3 U.K. Delivery Times

Posted: Thu Sep 16, 2021 5:00 pm
by Gannet15
"Waiting for Godot", yes. Fell asleep during it and my wife refused to go to theatre again with me!!!!

Ordered in early July for Factory Order Pro model - no extras - possible delivery mid September but still waiting.

Re: ID.3 U.K. Delivery Times

Posted: Thu Sep 16, 2021 6:15 pm
by Smitten
Gannet15 wrote: Thu Sep 16, 2021 5:00 pm "Waiting for Godot", yes. Fell asleep during it and my wife refused to go to theatre again with me!!!!

Ordered in early July for Factory Order Pro model - no extras - possible delivery mid September but still waiting.
Does feel like a similar experience though hopefully the other half will approve when it eventually turns up as it will stop me stealing her Peugeot e208 GT.

Gone for Pro S with heatpump as have family in Scotland, Frankfurt and Norway. So Covid permitting, there might be some future road trips in 2022 8-)

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 8:15 am
by sausageroll
Gannet15 wrote: Thu Sep 16, 2021 5:00 pm "Waiting for Godot", yes. Fell asleep during it and my wife refused to go to theatre again with me!!!!

Ordered in early July for Factory Order Pro model - no extras - possible delivery mid September but still waiting.
I ordered in mid-July and have just been told my build week is 4th October (I had the "we're now building your car" email from VW a week ago, though). Assuming Nov/Dec delivery.

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 9:06 am
by Utumno
sausageroll wrote: Fri Sep 17, 2021 8:15 am
Gannet15 wrote: Thu Sep 16, 2021 5:00 pm "Waiting for Godot", yes. Fell asleep during it and my wife refused to go to theatre again with me!!!!

Ordered in early July for Factory Order Pro model - no extras - possible delivery mid September but still waiting.
I ordered in mid-July and have just been told my build week is 4th October (I had the "we're now building your car" email from VW a week ago, though). Assuming Nov/Dec delivery.

looney-tunes-sam.gif

I remain firmly of the opinion that despite me ordering mid-July, the order didn't get placed by my dealer until end of July.

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 12:08 pm
by sausageroll
Utumno wrote: Fri Sep 17, 2021 9:06 am
sausageroll wrote: Fri Sep 17, 2021 8:15 am
Gannet15 wrote: Thu Sep 16, 2021 5:00 pm "Waiting for Godot", yes. Fell asleep during it and my wife refused to go to theatre again with me!!!!

Ordered in early July for Factory Order Pro model - no extras - possible delivery mid September but still waiting.
I ordered in mid-July and have just been told my build week is 4th October (I had the "we're now building your car" email from VW a week ago, though). Assuming Nov/Dec delivery.
looney-tunes-sam.gif

I remain firmly of the opinion that despite me ordering mid-July, the order didn't get placed by my dealer until end of July.
You can always check on Facebook with VW UK - that's what i did to get an update

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 12:27 pm
by smuj
Just checked with VW UK chat and confirmed build week of 39, same as my dealer gave me a few weeks ago as provisional. Order number 31361xxx. Ordered 11 July with expected delivery mid/end November. Need to kick off getting a home charger in the next couple of weeks.

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 3:44 pm
by rikimaru
sausageroll wrote: Fri Sep 17, 2021 8:15 am
Gannet15 wrote: Thu Sep 16, 2021 5:00 pm "Waiting for Godot", yes. Fell asleep during it and my wife refused to go to theatre again with me!!!!

Ordered in early July for Factory Order Pro model - no extras - possible delivery mid September but still waiting.
I ordered in mid-July and have just been told my build week is 4th October (I had the "we're now building your car" email from VW a week ago, though). Assuming Nov/Dec delivery.
I’ve been given week 40 which would be the same, 4th October to 10th October.

The leasing company said it’s likely to arrive by end of November and worst case early December.

Judging from others, it would seem the time it takes to go from build week to delivery could be 4-6 weeks. So it’s possible we could be looking at mid to late November for delivery.

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 5:11 pm
by Utumno
smuj wrote: Fri Sep 17, 2021 12:27 pm Just checked with VW UK chat and confirmed build week of 39, same as my dealer gave me a few weeks ago as provisional. Order number 31361xxx. Ordered 11 July with expected delivery mid/end November. Need to kick off getting a home charger in the next couple of weeks.

Excellent news smuj!

Re: ID.3 U.K. Delivery Times

Posted: Fri Sep 17, 2021 5:13 pm
by Utumno
[quote=sausageroll post_id=9970 time=1631880525
You can always check on Facebook with VW UK - that's what i did to get an update
[/quote]

I’m allergic to Facebook 🥸 I’ll give the live chat a go.