Thats interesting. Were you told you'd be getting a car they already had on order, or was it a completely fresh order do you know?Blackeunos wrote: ↑Wed Aug 11, 2021 6:57 am For reference...
Got my order number from my dealer Monday 2nd August (car ordered in July) and was showing stage 5 in the order tracker.
Text received Saturday 7th August to say car was at stage 5c (In transit: near the UK).
Text received Wednesday 11th August, car at stage 6 (Arrived in UK).
How long does it take to get a VW order number?
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
-
- Posts: 141
- Joined: Tue Jul 13, 2021 7:36 pm
It was a car they already had on order, a Life Pro in Moonstone with a granny charger.
Exactly what I wanted, so was good news, as I really couldn't be waiting for mo this on end!
Hopefully should get it for the start of September.
2016-2021 - Nissan Leaf Tekna 24
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
-
- Posts: 122
- Joined: Tue Aug 10, 2021 11:53 am
Is it still offline?
ID.3 Max Pro Performance Makena Turquoise
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
-
- Posts: 110
- Joined: Sat Jul 31, 2021 11:12 am
This was response I got from VW via twitter:
Hi Paul, thank you for your feedback and we're sorry for any frustration caused. This has been removed as part of a website redesign. If you do require an order update, we will still be very happy to check this over DM and your Sales Team will also hold updated information.
Rank poor customer service in my opinion. Removing a self service function with one that requires an intermediary is a backward step.
There are quite a few folk asking the same question.
Hi Paul, thank you for your feedback and we're sorry for any frustration caused. This has been removed as part of a website redesign. If you do require an order update, we will still be very happy to check this over DM and your Sales Team will also hold updated information.
Rank poor customer service in my opinion. Removing a self service function with one that requires an intermediary is a backward step.
There are quite a few folk asking the same question.
Id3 Family Pro 58kwh, moonstone ordered 23/7/21 Picked up 4/3/22
Gloucestershire.
Gloucestershire.
Just got an update from the dealer a month after ordering. No confirmed build week yet but provisional build week is week 42 (18 Oct). He said the provisional build week has actually been moved forward as it was previously week 45 so hoping this is a good sign . If they commit to this then hopefully the build week is confirmed in the next 3 or so weeks.
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
-
- Posts: 122
- Joined: Tue Aug 10, 2021 11:53 am
Has anyone been able to get much success in tracking their order using their VW number? Just tried live chat with no luck (“order not found”). It starts with 319xxxxx
ID.3 Max Pro Performance Makena Turquoise
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
VW has taken down their order tracking feature in the UK as far as im aware. They've not comitted to a timeline for when it's back but have said it's down due to a website redesign and should be back up when thats done.
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
When did you order yours?
ID.3 Tour 77kWh Pro S 204PS Manganese Grey S/W 3.2
On order Skoda Enyaq 85X Sportline Plus
On order Skoda Enyaq 85X Sportline Plus
-
- Posts: 122
- Joined: Tue Aug 10, 2021 11:53 am
Early August through salary sacrifice but only confirmed by the dealership last week. The number is actually 314xxxxx.
ID.3 Max Pro Performance Makena Turquoise
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
I've just been talking to my dealer as mine is now confirmed for week 39 and i also check with him your order number 319xxxxx is wrong as the order numbers are only up to 3134xxxx at this moment in time, hence that is why your order number is recognised.
ID.3 Tour 77kWh Pro S 204PS Manganese Grey S/W 3.2
On order Skoda Enyaq 85X Sportline Plus
On order Skoda Enyaq 85X Sportline Plus
9 Sep 21 Ordered ID.3
13 Sep 21 PCP approved and VW Order number provided.
24 Sep 21 Temporary build week 43, told to expect a March 2022 delivery.
I suspect your car has not been ordered!
9 Sep 21 Ordered ID.3 Family Pro, Stonewashed Blue & East Derry
13 Sep 21 PCP approved. VW No: 3131xxxx
24 Sep 21 Temp build wk43, conf' 46
22 Nov 21 Conf' build wk 49
10 Jan 22 Code 38 Awaiting ship-release (wk48 build)
01 March preferred collection
13 Sep 21 PCP approved. VW No: 3131xxxx
24 Sep 21 Temp build wk43, conf' 46
22 Nov 21 Conf' build wk 49
10 Jan 22 Code 38 Awaiting ship-release (wk48 build)
01 March preferred collection
Ordered mine 14 Aug, I now have an order number. VW chat can’t give me a build week yet, told me to check with my dealer. Dealer says build week unlikely until new year. So still looking like March 22 I guess. (Which is fine so long as no later than 30 April).
Just got my order number this morning from the dealer. I'm suspecting they ordered it yesterday! 3148xxxx
externo6
My car was ordered 20.08.21 and was given an order number 3143**** so I suspect you might be right!
My car was ordered 20.08.21 and was given an order number 3143**** so I suspect you might be right!
20.08.21 Order Tour Pro S Bog Standard Robinsons VW Lowestoft
Order Number 31435***
16.02.22 Given Build Week 37
29.05.22 Given Build Week 34
02.07.22 Given Build Week 36!
12.08.22 Given Build Week 48!
02.23 confirmed build week 09
Collection 28.04.23
Order Number 31435***
16.02.22 Given Build Week 37
29.05.22 Given Build Week 34
02.07.22 Given Build Week 36!
12.08.22 Given Build Week 48!
02.23 confirmed build week 09
Collection 28.04.23
externo6 wrote: ↑Sat Oct 02, 2021 10:12 amJust got my order number this morning from the dealer. I'm suspecting they ordered it yesterday! 3148xxxx
Your dealer may not have been able to order the car until now as there are monthly quotas. Larger dealerships have larger quotas too.
Sounds like a high number though!
Tesla Model Y Long Range
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
Possibly, though would have liked some transparency if that was the case, though he said I couldn't change any options as it was lined up for build 2 weeks ago, ah well at least its on order..Utumno wrote: ↑Sat Oct 02, 2021 11:19 am
Your dealer may not have been able to order the car until now as there are monthly quotas. Larger dealerships have larger quotas too.
Sounds like a high number though!
Why are there quotas? What is the point? It is bad for customers who want the lowest prices. All orders should be accepted and built on a model first come first serve basis.
9 Sep 21 Ordered ID.3 Family Pro, Stonewashed Blue & East Derry
13 Sep 21 PCP approved. VW No: 3131xxxx
24 Sep 21 Temp build wk43, conf' 46
22 Nov 21 Conf' build wk 49
10 Jan 22 Code 38 Awaiting ship-release (wk48 build)
01 March preferred collection
13 Sep 21 PCP approved. VW No: 3131xxxx
24 Sep 21 Temp build wk43, conf' 46
22 Nov 21 Conf' build wk 49
10 Jan 22 Code 38 Awaiting ship-release (wk48 build)
01 March preferred collection