Media screen totally frozen

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stevefletcher1978
Posts: 45
Joined: Thu Jun 24, 2021 2:23 pm

Post by stevefletcher1978 »

Hi,

I’m the bloke with the media screen that turned red and blurry after 4 hours of ownership. VW had it in and needs a new screen. Waiting on a back order for one. Today it’s gone one step further. Screen is now totally unresponsive in normal mode with the blue boxes on the screen. Nothing works, can’t switch to car play etc. But if I hit the climate button on the strip of actual buttons the screen changes to climate and the touch screen works. Go back to main mode and unresponsive again. Power button does nothing now either. Held it down for 2 minutes and nothing.

Totally out of ideas. Can anyone suggest anything please?

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