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DumfriesDik
Posts: 15
Joined: Mon Nov 01, 2021 7:56 am

Post by DumfriesDik » Thu Nov 25, 2021 1:35 pm

I'm a little envious of people with order numbers and the status of their build.

Do VW send these out automatically or do you (I) need to call the garage for this information?
Motability/Lookers Carlisle
5th November 2021 Max Pro Performance in Stonewashed Blue ordered
22nd November 2021 Text received from BP Pulse requesting installation information
23rd November 2021 BP Pulse information completed and sent

Newfie
Posts: 230
Joined: Thu Jul 01, 2021 7:09 pm
Location: East Yorkshire

Post by Newfie » Thu Nov 25, 2021 1:48 pm

DumfriesDik wrote:
Thu Nov 25, 2021 1:35 pm
I'm a little envious of people with order numbers and the status of their build.

Do VW send these out automatically or do you (I) need to call the garage for this information?
The only way to currently get updates is through your dealer.
You need to keep on at them.
Order No 3134xxxx Placed 1.7.21 - ID.3 Tour 77kWh Pro S 204PS Tour Manganese Grey
2.7.21 Code 10 With the Factory
3.9.21 Code 20 Confirmed Build week 39
19.11.21 Update from dealer, vehicle in paintshop.
25.11.21Status code 30 In Transit from factory

User avatar
Daveion
Posts: 476
Joined: Thu Jan 21, 2021 9:24 am
Location: South Essex RM15

Post by Daveion » Thu Nov 25, 2021 2:08 pm

DumfriesDik wrote:
Thu Nov 25, 2021 1:35 pm
I'm a little envious of people with order numbers and the status of their build.

Do VW send these out automatically or do you (I) need to call the garage for this information?
I had to chase Vertu for an order No. I let it go for 2 months from placing the order and eventually spoke to a Manager who couldn't understand why my Saleman had not provided it before.
My advice is to push for an order No even if they dust around its importance.
Dave
Life Pro Performance : Moonstone Grey : 19" Andoya Wheels. Collected Dec 30th 2020
Pod Point Solo Home Charger
New Life Pro Performance ordered Sept 9th
Order 31471xxx Est June 22 Delivery ☹

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