Clicking sound when accelerating and braking

Faults and Technical chat for the Volkswagen ID.3
Rasib
Posts: 17
Joined: Thu Mar 03, 2022 3:36 pm

Post by Rasib »

From past 3 weeks I am hearing clicking sound from outside of the car when accelerating and braking.

I booked in the car with VW Reading and the issue is that the drive shaft seal is broken. VW Reading can't fix it because they don't have tools to fix it 😑.

I have to go to the VW Oxford to get it fixed which can take upto couple of days.

Anyone else had the same problem?
150kw Life Pro Performance l Glacier white
Vw order number: 314000**
Ordered on 11/01/2022
Delivered end of March 2022
7.4kw/h Ohme charger

☆☆Octopus referral☆☆
https://share.octopus.energy/soft-pup-288

slug56
Posts: 44
Joined: Sat Nov 13, 2021 11:03 am

Post by slug56 »

Ooh, interesting. I've been on the cusp of posting something similar myself. Yes, I've started getting a click when either braking to a stop or accelerating from a standstill. I tried rocking the car back and forth on the driveway between drive and reverse and can quite reliably reproduce it.

It's a relatively new sound, though it does contend with the creaking coming somewhere from the back of the car... :roll:

Better get it booked in again for the 5th time in as many months.
Max Pro Performance, Glacier White, 18" East Derrys, MY22
Rasib
Posts: 17
Joined: Thu Mar 03, 2022 3:36 pm

Post by Rasib »

slug56 wrote: Sat Oct 08, 2022 12:25 pm Ooh, interesting. I've been on the cusp of posting something similar myself. Yes, I've started getting a click when either braking to a stop or accelerating from a standstill. I tried rocking the car back and forth on the driveway between drive and reverse and can quite reliably reproduce it.

It's a relatively new sound, though it does contend with the creaking coming somewhere from the back of the car... :roll:

Better get it booked in again for the 5th time in as many months.

ID specialist Technician said that he was hearing the same sound from other ID3 cars from past 3 weeks. Technician reported this to the VW headquarter.

My ID3 is with Oxford VW and it can take upto a week to get it fixed 😑
150kw Life Pro Performance l Glacier white
Vw order number: 314000**
Ordered on 11/01/2022
Delivered end of March 2022
7.4kw/h Ohme charger

☆☆Octopus referral☆☆
https://share.octopus.energy/soft-pup-288
slug56
Posts: 44
Joined: Sat Nov 13, 2021 11:03 am

Post by slug56 »

Does it sound like this?
Max Pro Performance, Glacier White, 18" East Derrys, MY22
Rasib
Posts: 17
Joined: Thu Mar 03, 2022 3:36 pm

Post by Rasib »

slug56 wrote: Tue Oct 11, 2022 5:48 pm Does it sound like this?
Yes, it was the same sound and was getting worse day by day.
150kw Life Pro Performance l Glacier white
Vw order number: 314000**
Ordered on 11/01/2022
Delivered end of March 2022
7.4kw/h Ohme charger

☆☆Octopus referral☆☆
https://share.octopus.energy/soft-pup-288
TheJimster
Posts: 136
Joined: Mon Sep 27, 2021 12:49 pm

Post by TheJimster »

Same issue with my car.

I suggested to the technician that it might be driveshaft related, based on what I'd read here. He confirmed that was the case, and said there was a TPI out for this problem (presumably that's a technical bulletin for a known issue).

It's quite a big job, so they want the car for three days, but fortunately all the parts were readily available (unlike several other parts my car needs), and my dealer can do all the work themselves, so everything is booked in for the repair in a few weeks.

I had another issue which might be related; a slight pull to the right on acceleration, and a slight pull to the left on lift-off / braking. It's been investigated, and nothing was amiss, so the thinking is that it could be caused by the driveshaft fault. Will see if the driveshaft fix sorts this too.
71 / 2021 ID.3 City Pure Performance, Moonstone Grey. Get a £50 bonus when you switch to Octopus energy: http://share.octopus.energy/best-moose-515
Deleted User 314

Post by Deleted User 314 »

Hmm, so I have been thinking I have a loose something in the boot that I couldn't find and now reading this I suspect not.
TheJimster
Posts: 136
Joined: Mon Sep 27, 2021 12:49 pm

Post by TheJimster »

Well, this has been sorted now. The clicking sound has gone.

From a quick run through of the work sheet, it sounds like the scope for the TPI includes dismantling the drivetrain on both sides of the car, checking some sort of adhesive bonded driveshaft joints, and re-bonding them if required, then a full alignment check on completion.

The slight right / left pull does still seem to be an issue though, some further investigation might be required here. Might check the tyre pressures just in case they're really off-kilter.
71 / 2021 ID.3 City Pure Performance, Moonstone Grey. Get a £50 bonus when you switch to Octopus energy: http://share.octopus.energy/best-moose-515
happyberks
Posts: 2
Joined: Mon Jul 03, 2023 11:01 am

Post by happyberks »

I've had this issue twice with mine. The second time it took it back they claimed not to be hearing it. I had to video the noise whilst going up a multistorey car park to provide enougfh evidence for them to act. They haved to take the whole driveshaft apart to do the work which is a major pain so they really didn't want to do it!
slug56
Posts: 44
Joined: Sat Nov 13, 2021 11:03 am

Post by slug56 »

It was quite a few months ago I shared the audio clip of my id.3 doing this. Just to follow up, it went into the dealer, who firstly claimed not to be able to reproduce it. I had to go back in and drive with a technician. Took 5 seconds to replicate.

Then they claimed the brake pads had a bit of play in the calipers, took them out and applied some (copper?) grease. It made no difference. Car still makes the noise, I've just learnt to ignore it.
Max Pro Performance, Glacier White, 18" East Derrys, MY22
higostan
Posts: 2
Joined: Sat Jul 29, 2023 11:54 am

Post by higostan »

slug56 wrote: Tue Oct 11, 2022 5:48 pm Does it sound like this?
Hey do you still have a copy of the sound? the file seems missing. I suspect my ID3 has the same click sound. would like to hear your recording.
slug56
Posts: 44
Joined: Sat Nov 13, 2021 11:03 am

Post by slug56 »

higostan wrote: Sat Jul 29, 2023 11:57 am Hey do you still have a copy of the sound? the file seems missing. I suspect my ID3 has the same click sound. would like to hear your recording.
Oops, sorry - I'd cleared it out in a recent purge. Try now.
Max Pro Performance, Glacier White, 18" East Derrys, MY22
higostan
Posts: 2
Joined: Sat Jul 29, 2023 11:54 am

Post by higostan »

slug56 wrote: Sun Jul 30, 2023 11:37 am
higostan wrote: Sat Jul 29, 2023 11:57 am Hey do you still have a copy of the sound? the file seems missing. I suspect my ID3 has the same click sound. would like to hear your recording.
Oops, sorry - I'd cleared it out in a recent purge. Try now.
Thanks mate!
PaulW
Posts: 1
Joined: Thu Aug 24, 2023 3:50 pm

Post by PaulW »

My ID3 Tour Pro S has just started making the metallic clicking noise when pulling off and stopping. Based on the advice here that’s it’s a drive shaft bonding issue that VW have a TPI for, does any know the TPI reference.
MotMot
Posts: 1220
Joined: Fri Jun 11, 2021 2:04 pm

Post by MotMot »

Mine (same car model) does the same - and it’s been very gradually getting more frequent over the last 6 months. Only one side though. I’d appreciate the TPI too.
irishlore
Posts: 4
Joined: Thu May 06, 2021 12:21 am

Post by irishlore »

Hi, I'm in to work with a different service provider on the 20 for this. Sandyford vw are saying there is no noise and it's been with them twice. Any idea what the tpi is. I managed to get the workshop manual for the car and trying to look up the issue myself
MotMot
Posts: 1220
Joined: Fri Jun 11, 2021 2:04 pm

Post by MotMot »

I posted a thread with the title of TPI lists on here a couple of weeks back. Should be easy to find.
Midgex
Posts: 107
Joined: Thu Aug 10, 2023 3:00 pm

Post by Midgex »

irishlore wrote: Tue Sep 12, 2023 10:11 am ... I managed to get the workshop manual for the car ...

Is that on paper, or an electric one?
If the latter, might it be shared, or a pointer given?
chillyboy123
Posts: 1
Joined: Wed Oct 25, 2023 4:19 pm

Post by chillyboy123 »

TheJimster wrote: Thu May 11, 2023 9:15 pm Well, this has been sorted now. The clicking sound has gone.

From a quick run through of the work sheet, it sounds like the scope for the TPI includes dismantling the drivetrain on both sides of the car, checking some sort of adhesive bonded driveshaft joints, and re-bonding them if required, then a full alignment check on completion.

The slight right / left pull does still seem to be an issue though, some further investigation might be required here. Might check the tyre pressures just in case they're really off-kilter.
Hi mate,

Got the same issue on mine.

Do you have a copy of the work sheet from the garage, that you could share ?

Obviously without your personal details.

Cheers
TheJimster
Posts: 136
Joined: Mon Sep 27, 2021 12:49 pm

Post by TheJimster »

chillyboy123 wrote: Thu Oct 26, 2023 1:22 pm
TheJimster wrote: Thu May 11, 2023 9:15 pm Well, this has been sorted now. The clicking sound has gone.

From a quick run through of the work sheet, it sounds like the scope for the TPI includes dismantling the drivetrain on both sides of the car, checking some sort of adhesive bonded driveshaft joints, and re-bonding them if required, then a full alignment check on completion.

The slight right / left pull does still seem to be an issue though, some further investigation might be required here. Might check the tyre pressures just in case they're really off-kilter.
Hi mate,

Got the same issue on mine.

Do you have a copy of the work sheet from the garage, that you could share ?

Obviously without your personal details.

Cheers
Unfortunately I didn't get any paperwork from the garage, they just talked me through what was on the work sheet when I picked the car up.

Folk have been finding some dealers more helpful than others, but it's clearly a recognised problem. My dealers initially claimed that everything was fine, but I got a road test arranged so I could actually explain things directly to one of the technicians, and that did the job.
71 / 2021 ID.3 City Pure Performance, Moonstone Grey. Get a £50 bonus when you switch to Octopus energy: http://share.octopus.energy/best-moose-515
Post Reply