Incorrect range on app?

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Portmoon
Posts: 5
Joined: Sat Nov 18, 2023 7:33 pm

Post by Portmoon »

I have an iD3 Tour Pro. I've set it to charge to 80% as it is supposed to be better for the battery. When it was finished charging initially, the app showed it had a range of 232 miles. The next time I looked, it showed 180, then I checked again a bit later and it had gone back up to 232. It's actually colder now than it was when it showed the range as 180, so it must be a bug in the app?

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Portmoon
Posts: 5
Joined: Sat Nov 18, 2023 7:33 pm

Post by Portmoon »

Just checked again and now it says range is 145! 2 mins after I last checked!
sidehaas
Posts: 2036
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

145 miles is ~232km. The app has a mile/km conversion bug and sometimes shows the range reduced by an extra factor ~1.6. This affects everyone. It's a big enough error that it's obvious. Your actual range at 80% is currently 232 miles. The car will always show the "correct" value, it doesn't suffer the same bug.
Don't know where your 180 came from, that's strange.
ID.3 Family Pro Performance (Jan 22). Also an ID.4 Max. Ohme Home Pro charger.
MotMot
Posts: 1256
Joined: Fri Jun 11, 2021 2:04 pm

Post by MotMot »

Yeah it does that I’m afraid. Despite being told - and having had several app updates since first identified it persists…
SomeIrishGuy
Posts: 16
Joined: Sat Dec 04, 2021 11:14 am

Post by SomeIrishGuy »

My app does that too. Has done since I got the car about 6 months ago
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