Battery Warranty Terms and conditions

Faults and Technical chat for the Volkswagen ID.3
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David43
Posts: 1
Joined: Mon Nov 18, 2024 6:28 pm

Post by David43 »

What do I need to do to maintain the 8 year battery warranty?

Do you need to have battery checks at volkswagen or can they be done at halfords autocentres?

David

sidehaas
Posts: 2107
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

The only battery check required as far as I'm aware is the one that was specified as a recall alongside the 3.2 update, and it's free. If you haven't had that done, book it in. You don't need anything else (apart from the two yearly service). Can't imagine why you would pay Halfords for a battery check.
ID.3 Family Pro Performance (Jan 22). Also an ID.4 Max. Ohme Home Pro charger.
id3_life
Posts: 54
Joined: Mon Jan 08, 2024 11:16 am

Post by id3_life »

sidehaas wrote: Mon Nov 18, 2024 6:43 pm The only battery check required as far as I'm aware is the one that was specified as a recall alongside the 3.2 update, and it's free.
There are no battery checks required, I did the 3.2 update myself.
To maintain the 8-year warranty you shouldn’t:
-go over 100.000 miles
-tamper with the battery (open it up/etc.)
-abuse it (dc charge daily to 100% for fun)
-set fire to it
-submerge it in water
Basically common sense stuff but nothing about mandatory health checks.
sidehaas
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Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

id3_life wrote: Mon Nov 18, 2024 8:41 pm
sidehaas wrote: Mon Nov 18, 2024 6:43 pm The only battery check required as far as I'm aware is the one that was specified as a recall alongside the 3.2 update, and it's free.
There are no battery checks required, I did the 3.2 update myself.
To maintain the 8-year warranty you shouldn’t:
-go over 100.000 miles
-tamper with the battery (open it up/etc.)
-abuse it (dc charge daily to 100% for fun)
-set fire to it
-submerge it in water
Basically common sense stuff but nothing about mandatory health checks.
OK thanks. I assume youre a VW dealer or tech then? There is a battery check, it was a separate recall undertaken alongside the 3.2 update but I'll take your word for it that it doesn't affect the warranty.
I didn't think there were any warranty constraints on how you charge the car. How would they determine what constituted abuse? I know VW out guidance about battery care on the Internet, but it's just guidance and I've never seen VW mention it in respect of the warranty.
ID.3 Family Pro Performance (Jan 22). Also an ID.4 Max. Ohme Home Pro charger.
id3_life
Posts: 54
Joined: Mon Jan 08, 2024 11:16 am

Post by id3_life »

sidehaas wrote: Tue Nov 19, 2024 6:42 am OK thanks. I assume youre a VW dealer or tech then? There is a battery check, it was a separate recall undertaken alongside the 3.2 update but I'll take your word for it that it doesn't affect the warranty.
I didn't think there were any warranty constraints on how you charge the car. How would they determine what constituted abuse? I know VW out guidance about battery care on the Internet, but it's just guidance and I've never seen VW mention it in respect of the warranty.
Just a customer, I did the 3.2 update myself and then took the car for its service, asked for any recall or battery check, dealer said no, so it was just brake fluid/cabin filter.
VW does mention battery care/abuse respective to warranty:
"Warranty against Battery Energy Content Degradation...
...The reduction in battery energy content must not have been caused by factors outside the Manufacturer’s control including, but not limited to:
....the high voltage battery not being used, handled, charged or maintained as recommended by the Manufacturer in the owner's manual;...."
Source: https://www.volkswagen.co.uk/en/owners- ... terms.html
The battery health check shows exactly how you've been using the battery (amount of DC charging/time you let the car sit at 100% before using it/etc.)
sidehaas
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Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

Was your car built on 3.1? I don't think anyone else has ever had them option to do 3.2 OTA (I assume that's what you mean). The battery check recall applied to all cars that had a recall for 3.2 at the dealer.
ID.3 Family Pro Performance (Jan 22). Also an ID.4 Max. Ohme Home Pro charger.
Idee3
Posts: 19
Joined: Thu Feb 10, 2022 7:40 pm

Post by Idee3 »

Mine has also done OTA updates from new, including 3.2 and currently on 3.7.

It has had its first service without any extra work being done other than a free safety check (alongside the £300 service!)
id3_life
Posts: 54
Joined: Mon Jan 08, 2024 11:16 am

Post by id3_life »

sidehaas wrote: Wed Nov 20, 2024 11:58 am Was your car built on 3.1? I don't think anyone else has ever had them option to do 3.2 OTA (I assume that's what you mean). The battery check recall applied to all cars that had a recall for 3.2 at the dealer.
I bought it as 3.1.0.
I have updated to 3.2 OTA and then to 3.7 OTA.
It has only been to the dealer for its normal service (pollen & brake fluid), no recalls.
There was a recall for the older ID3s with the AGM 12V batteries, you would get a brand new EFB 12V battery free of charge along with the 2.4 update as part of the recall.
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