Supplied charge cable

Faults and Technical chat for the Volkswagen ID.3
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Kwr68
Posts: 96
Joined: Wed Nov 17, 2021 5:28 pm

Post by Kwr68 »

Has anybody had a problem with the charge cable not working properly I’ve had to jiggle the cable about to get it in the right place to work properly, seems like a broken wire get the right angle and it works . I have a untethered zappi wether not ment for a lot of use I do know .vw wanted £140 to look at it and not until 13-1-25 car is 2 1/2 years old so possibly with in warranty

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StewartManley
Posts: 99
Joined: Sun Feb 19, 2023 9:16 pm
Location: South Northants, UK

Post by StewartManley »

Untethered charge points are in daily use, so they're hardly "not meant for a lot of use". Carefully clean the contacts in the cable, the car, and the charge point (isolate the latter).

Cables sometimes fail and can be readily bought.
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Kwr68
Posts: 96
Joined: Wed Nov 17, 2021 5:28 pm

Post by Kwr68 »

Thanks for takking the trouble to reply as I said i have to fiddle to get it to work its not the contacts there is a break in the cable somewhere i would expect a cable to last a bit longer than just over 2 years and i was a bit annoyed with vw attitude as well. There are a lot cables available but it still £150-200 for a new cable
id3_life
Posts: 54
Joined: Mon Jan 08, 2024 11:16 am

Post by id3_life »

So you have 3 variables:
1) car charge port
2) cable
3) zappi
Plenty of EVs about (each one comes with a cable) and no shortage of charge points.
It is easy to test different combinations, if all tests point to that cable, just get a new one (no amount of complaining will fix it if its past warranty).
Kwr68
Posts: 96
Joined: Wed Nov 17, 2021 5:28 pm

Post by Kwr68 »

I have already tested with another cable another car so I know its the cable as wrote i have fiddle about with the cable to get it to work I was not a complaing vw wanted £140 just to look at the cable and that was a 7 week wait before they could do i would also expect said cable to last bit more than 2 years its part of the car .
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