My VW order tracker
Got on the chat. Nothing I asked got anything back other than this. I'll chase the dealer too, see if I get more than "Computer Says No"...
Screenshot 2021-08-16 at 19.14.16.png
(the chat problem was due to my working-from-home vpn blocking the connection - worked ok on my home wifi)
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Unfortunately looks like you got one of the "can't be asked".
Not helpful at all.
Screenshot 2021-08-16 at 19.14.16.png
(the chat problem was due to my working-from-home vpn blocking the connection - worked ok on my home wifi)
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Unfortunately looks like you got one of the "can't be asked".
Not helpful at all.
ID.3 Tour 77kWh Pro S 204PS Manganese Grey S/W 3.2
On order Skoda Enyaq 85X Sportline Plus
On order Skoda Enyaq 85X Sportline Plus
I got the same thing as well. Have to get in touch with the dealer for more infoUtumno wrote: βMon Aug 16, 2021 6:16 pm
Got on the chat. Nothing I asked got anything back other than this. I'll chase the dealer too, see if I get more than "Computer Says No"...
Screenshot 2021-08-16 at 19.14.16.png
(the chat problem was due to my working-from-home vpn blocking the connection - worked ok on my home wifi)
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
My order number 313719Utumno wrote: βMon Aug 16, 2021 3:18 pmWolfsburg wrote: βMon Aug 16, 2021 2:09 pm Due to order tracker being down I emailed dealer for delivery update, car was ordered 10/07/21, this was their response.
Just thought I would drop you an email regarding the latest update on your order.
Like many other manufacturers and other sectors of industry, we are experiencing some supply chain issues and a few of our components
are in short supply, in particular those relating to semiconductors, which have reduced VW production capacity.
This means delivery times for some of our model lines are a little longer than we would normally expect.
The latest information on your ID-3 order 313XXXXX, delivery is now going to be more likely into next year.
Please be assured VW are working hard to deliver your chosen vehicle as quickly as possible.
Our Tour was ordered 12-July, order number 31384xxx. Dealer said December, possibly 2022. Would be interested to know if your order number is within the same/similar 1000, as that would certainly fit with the guidance I've got. I mean it's not good news, but it's at least some confirmation
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- Joined: Tue Jul 13, 2021 7:36 pm
Just had confirmation that my car is at the dealers!
Roll on 1st September!
Roll on 1st September!
2016-2021 - Nissan Leaf Tekna 24
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
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- Joined: Wed Aug 04, 2021 3:49 pm
Though I would share. Via VW CS chat, I was just informed that my car is now in Stage 4 'In Build', one month earlier than told a month ago by the dealer - great news. Additionally, I asked about the on-line Order Tracker and was told it is undergoing changes and expected to return (though no date commitment).
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- Joined: Sat Jul 31, 2021 11:12 am
So now, just to add insult to injury, I received a notification via SMS to tell me the order status SMS alerts are being withdrawn. An already poor "service" just got worse. Not really interested in a jam tomorrow answer from customer service, the numpties at VWUK should not withdraw a service until they have a working replacement. Not sure if they are clowns or crooks......
Id3 Family Pro 58kwh, moonstone ordered 23/7/21 Picked up 4/3/22
Gloucestershire.
Gloucestershire.
Never attribute anything to maliciousness that could be attributed to stupidity. There's a lot more stupid around than there is malicious.
Tesla Model Y Long Range
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
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- Joined: Wed Aug 04, 2021 3:49 pm
I also received the SMS notification last night. So this morning I get a response from my dealer. In fact its not even scheduled for build, so I check again with VW CS and they confirm the same. Shonky is being too kind.
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- Joined: Wed Aug 04, 2021 3:49 pm
The CS agent gave me this name:
"You would be speaking with your selling Retailer Nick as they have the Sales Contract. If you wish to complain regarding my service then it would be sent to customerservices@volkswagen.co.uk for the attention of Paul Wilkinson. He is my manager and can discuss our access and overviews."
She confirmed this is the individual: https://www.linkedin.com/in/paul-wilkinson-125598177/
"You would be speaking with your selling Retailer Nick as they have the Sales Contract. If you wish to complain regarding my service then it would be sent to customerservices@volkswagen.co.uk for the attention of Paul Wilkinson. He is my manager and can discuss our access and overviews."
She confirmed this is the individual: https://www.linkedin.com/in/paul-wilkinson-125598177/
It's obviously not good news for you but there is an article in today's Times of interest. VW are mentioned:vincent_van_go wrote: βFri Aug 20, 2021 9:00 am I also received the SMS notification last night. So this morning I get a response from my dealer. In fact its not even scheduled for build, so I check again with VW CS and they confirm the same. Shonky is being too kind.
https://www.thetimes.co.uk/article/toyo ... -gk5nbpxr8
Ordered an ID.3 Tour back in July, it was due for delivery mid October but have been told it's going to be at least another 1 month.
ID.3 Tour 77kWh Pro S 204PS | Glacier White Metallic Flat Black | 19" Andoya Black Alloy Wheels | BP Pulse Home Charger
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I ordered my Family Pro Performance on September 6th (31454xxx). I heard this morning that it arrived in the UK on Friday and that it should be at the dealer later this week or early next. Although judging by my order number and date, I might have been rather fortunate in getting mine so "quickly".
The dealer can obviously sniff the prospect of some more money because he has started asking me if I want to sign up to the new ID3 service plan - first two services for Β£329. You do wonder how much there is to service on what is essentially a battery and four electric motors.
borofergie wrote: βMon Jan 10, 2022 3:09 pmI ordered my Family Pro Performance on September 6th (31454xxx). I heard this morning that it arrived in the UK on Friday and that it should be at the dealer later this week or early next. Although judging by my order number and date, I might have been rather fortunate in getting mine so "quickly".
The dealer can obviously sniff the prospect of some more money because he has started asking me if I want to sign up to the new ID3 service plan - first two services for Β£329. You do wonder how much there is to service on what is essentially a battery and four electric motors.
Thereβs only 1 electric motor in an ID.3, driving the rear wheels, as far as I know!
By all means take a look at https://www.volkswagen.co.uk/en/owners- ... ctric.html as well
As far as I can work out an ID.3 service consists of basic roadworthiness checks, plus the highly important three additional electric vehicle checks you get :-
* Open the boot and check the charging cable is present. If it's present, visually check it for physical damage.
* Plug the car into an electric car charger
* Open the bonnet and visually check that the big orange high voltage cables are there, secure and undamaged.
In short, a service engineer spends about 15 minutes doing the roadworthiness checks the vehicle owner should be doing regularly anyway, and visually looks at stuff to make sure it's a) there and b) looks like it might work.
If you think that merits Β£329 of your hard-earned, I have a lovely bridge to sell you
Last edited by Utumno on Mon Jan 10, 2022 3:49 pm, edited 1 time in total.
Tesla Model Y Long Range
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
The first service is at 2 years and is an inspection.. sounds like he's selling you an ICE service pack, ask for details of what they do as the follow up service is 12 months so that's your first 3 years covered.
You still can't buy a Service plan for an ID via the VW web page.
You still can't buy a Service plan for an ID via the VW web page.
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Just heard that my car will be ready to pick up on Friday. Eeek.borofergie wrote: βMon Jan 10, 2022 3:09 pm I ordered my Family Pro Performance on September 6th (31454xxx). I heard this morning that it arrived in the UK on Friday and that it should be at the dealer later this week or early next. Although judging by my order number and date, I might have been rather fortunate in getting mine so "quickly".
That's 130 days or 4 months 8 days since the order was placed. Although I think I might have been lucky.
borofergie wrote: βMon Jan 10, 2022 4:26 pmJust heard that my car will be ready to pick up on Friday. Eeek.borofergie wrote: βMon Jan 10, 2022 3:09 pm I ordered my Family Pro Performance on September 6th (31454xxx). I heard this morning that it arrived in the UK on Friday and that it should be at the dealer later this week or early next. Although judging by my order number and date, I might have been rather fortunate in getting mine so "quickly".
That's 130 days or 4 months 8 days since the order was placed. Although I think I might have been lucky.
Good news though!
6 months and counting for our order, almost to the day.
Tesla Model Y Long Range
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203
CANCELLED : ID.3 Tour (long story )
ID3 Build & Delivery Info Tracker : https://tinyurl.com/id3tracker
Octopus Referral : https://share.octopus.energy/aqua-foal-203