We Connect App whilst charging
I find as an Android user I have to close the app fully every time and restart it. I still have the charging issue, but many of the other issues are fixed by hitting the left hand button and closing the app fully.
ProstetnicVogonJeltz wrote: ↑Fri Oct 01, 2021 2:54 pm I've had the same problem but only noticed it while home charging. The app closes immediately on opening and repeats this performance however many times I try. Restarting my phone doesn't fix it but later on (probably when off charge - I hadn't made that connection) it works again. So it's nothing to do with the cache or cookies, it's just a crappy app.
ID3 Business Pro Performance 58kw
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Still having email exchange with VW We Connect Support about this, if I get any useful feedback I will post here
id3 Max 2021
Mine does exactly the same now on all chargers including the granny. If I leave the app for an hour or so it then connects and works ok again.SinglePointSafety wrote: ↑Thu Oct 07, 2021 11:19 am My app's behaviour is (nearly) reproducible: home EV charger not charging, all is fine. Car starts to charge, app crashes instantly. Re-start app, crashes instantly. Re-start phone, app is fine and does indeed tell me the car is charging. (Sigh). No doubt there are multiple semi-random permutations that exist.....
Tronity however reports immediately the fact the car is charging, charge rate and predicted charge time. I find that bizarre that an independent app works but VWs one doesn't.
Because its on a granny at the moment Tronity shows the car has been connected for over 18 hours (during which time it charged for around 9 hours over 2 nights)
Battery Life was critical of the VW app recently. It could do so much more. I hope VW improve it soon.
1st EV Life Pro Performance sold 2022
Born v2-Tech L Pack
White, 19" Typhoon Wheels.
Collected June 22
Born v2-Tech L Pack
White, 19" Typhoon Wheels.
Collected June 22