Max and Tour

[Jamie1c]

Hey guys, for those waiting on max and tours, how long are you realistically expecting to wait for delivery?

For me I think it'll be nearing the 2 year mark. Just a gut feeling I have. Obviously I hope I'm wrong but interested in what others think their delivery date expectations are.

[Dinsdale]

I got an email this morning telling me my build week has just dropped to 00 no build week

[whittaker52]

I'm half expecting Max & Tour orders to be the final orders before the facelift to clear out the stock of left over parts. Realistically i'm thinking i'll be into a completely different car before they arrive - for me, I think if it misses its 1 year from the original stated delivery (April 2022), i'll be pretty much done with the whole thing.

There's also the possibility of VW cancelling all the remaining Max & Tour orders or VW making those the first cars to be built when they launch the facelift, but at this point it would be anyones guess.

[Indyfras]

Well, based on the dates I've now been given I will be at least 19 months from original order date. As VW seem to be incapable of building a production line car I don't think it will be less than 2 years and I suspect they will keep giving us the carrot of "it will be built in a couple of months time" to keep us waiting. Every time I see the date slip I go through the "we're never actually going to get this car" thoughts. Och, perhaps we'll both be surprised and get a phone call to tell us its at the dealers..... was that a pig I saw flying past the window.

[Indyfras]

I'm half expecting Max & Tour orders to be the final orders before the facelift to clear out the stock of left over parts.

Yes, I did wonder that as well. But, that would require some planning and thought process from VW - things (IMO) they seem to be incapable of

[Twisted enigma]

I expect to be around the 2 year mark, I’ve recently been provided week 16 as a build date. I do wonder if VW even know how to spec the tour/max anymore, due to revisions and changes in specs.

If it’s a facelift or an old model who knows what they are thinking, I would suggest that changes with the wind daily.

[Scratch]

Well, based on the dates I've now been given I will be at least 19 months from original order date. As VW seem to be incapable of building a production line car I don't think it will be less than 2 years and I suspect they will keep giving us the carrot of "it will be built in a couple of months time" to keep us waiting. Every time I see the date slip I go through the "we're never actually going to get this car" thoughts. Och, perhaps we'll both be surprised and get a phone call to tell us its at the dealers..... was that a pig I saw flying past the window.

No pig. That was probably your ID3 on it's way to another owner?
Seriously, why on earth would anyone wait 18 months/2 years for this car? Is this the experience others are having with other manufacturers?

[Deleted User 1733]

Well, based on the dates I've now been given I will be at least 19 months from original order date. As VW seem to be incapable of building a production line car I don't think it will be less than 2 years and I suspect they will keep giving us the carrot of "it will be built in a couple of months time" to keep us waiting. Every time I see the date slip I go through the "we're never actually going to get this car" thoughts. Och, perhaps we'll both be surprised and get a phone call to tell us its at the dealers..... was that a pig I saw flying past the window.

No pig. That was probably your ID3 on it's way to another owner?
Seriously, why on earth would anyone wait 18 months/2 years for this car? Is this the experience others are having with other manufacturers?

It does indeed seem to be throughout other marques, MG ZS Long Range models have passed the 12 months waiting, Ford just stopped taking orders for 6 months on Focus and Fiestas, Hyundai wouldn't give me a time for a factory order Kona EV, Cupra will join the list of cars waiting due to shortages now as most if not all of their launch stock has been delivered and sold.

[Jamie1c]

Well, based on the dates I've now been given I will be at least 19 months from original order date. As VW seem to be incapable of building a production line car I don't think it will be less than 2 years and I suspect they will keep giving us the carrot of "it will be built in a couple of months time" to keep us waiting. Every time I see the date slip I go through the "we're never actually going to get this car" thoughts. Och, perhaps we'll both be surprised and get a phone call to tell us its at the dealers..... was that a pig I saw flying past the window.

Haha as Scratch mentioned it was probably your car on it's way to someone else shouting " look what could have had"

That's a good point that the cars may be made before the facelift.

I would never had accepted this time frame if the dealership had mention over a year but I'm in too deep now to cancel and be at the back of another wait for a car.

[Indyfras]

Seriously, why on earth would anyone wait 18 months/2 years for this car? Is this the experience others are having with other manufacturers?

Several reasons:
The cars we were looking at now have waiting lists (so we'd end up joining the end, are they any more honest about the wait time, and if we have to wait another year for those cars will our ID.3 come before them)
We chose the Id.3 because it was the correct size, hatchback, boot size, spec, range and price - any I can't find a good alternative that ticks all those criteria
The other cars we were looking at have all now had at least one price increase (some more)

I have looked at other cars but they don't match our criteria/price but if one comes up then we will have a lot of thinking to do. If VW had been honest with us at the start and said it would take 2 years before we would get the car we would probably have made a different decision.

[Casparh]

What does the Max have over the Family?

[sidehaas]

What does the Max have over the Family?

HUD, more speakers, travel assist and side assist, DCC. I might have missed something (edit - nicer seats)
With 3.0 also the memory parking

In terms of VW packs, I think it's Infotainment plus, assistance plus and sport plus

[mediaguy]

What does the Max have over the Family?

HUD, more speakers I think, travel assist and side assist, DCC. I might have missed something.

In terms of VW packs, I think it's Infotainment plus, assistance plus and sport plus.

Electric seats with lumbar support and massage buttons (so style plus pack)

[Jamie1c]

Seriously, why on earth would anyone wait 18 months/2 years for this car? Is this the experience others are having with other manufacturers?

Several reasons:
The cars we were looking at now have waiting lists (so we'd end up joining the end, are they any more honest about the wait time, and if we have to wait another year for those cars will our ID.3 come before them)
We chose the Id.3 because it was the correct size, hatchback, boot size, spec, range and price - any I can't find a good alternative that ticks all those criteria
The other cars we were looking at have all now had at least one price increase (some more)

I have looked at other cars but they don't match our criteria/price but if one comes up then we will have a lot of thinking to do. If VW had been honest with us at the start and said it would take 2 years before we would get the car we would probably have made a different decision.

What timeframe did they quote you?
I was told 4 months. I would have accepted 6 months but never 1 year plus.

[Indyfras]

What does the Max have over the Family?

When we ordered our Max we looked at all the various Packs. The Max had all the Plus packs included as standard.

[Indyfras]

What timeframe did they quote you?

We originally started looking at EVs in July 2021 and the VW dealer told us at that time that the official VW wait time was 4 months, but he said VW weren't meeting that so their dealership were advising 6 months. We then ordered in October and were told it was a 6 months wait. When I checked this forum (I was a lurker at that point and hadn't joined) that was perhaps a wee bit longer than some other dealers were saying to their customers but I was quite happy with that based on what he had said in July. However, just after we had ordered our car the whole week 40/2021 issue blew up where some cars had gone into production and didn't come out for 6 months eg Utumno (I think his name was).

[Jamie1c]

What timeframe did they quote you?

We originally started looking at EVs in July 2021 and the VW dealer told us at that time that the official VW wait time was 4 months, but he said VW weren't meeting that so their dealership were advising 6 months. We then ordered in October and were told it was a 6 months wait. When I checked this forum (I was a lurker at that point and hadn't joined) that was perhaps a wee bit longer than some other dealers were saying to their customers but I was quite happy with that based on what he had said in July. However, just after we had ordered our car the whole week 40/2021 issue blew up where some cars had gone into production and didn't come out for 6 months eg Utumno (I think his name was).

I was just given a 4 month wait. I ordered the car in the first week of August but for whatever reason it didn't actually get confirmed till the 20th.
Yeah utumno had a bit of a carry on with his.

[sidehaas]

What timeframe did they quote you?

We originally started looking at EVs in July 2021 and the VW dealer told us at that time that the official VW wait time was 4 months, but he said VW weren't meeting that so their dealership were advising 6 months. We then ordered in October and were told it was a 6 months wait. When I checked this forum (I was a lurker at that point and hadn't joined) that was perhaps a wee bit longer than some other dealers were saying to their customers but I was quite happy with that based on what he had said in July. However, just after we had ordered our car the whole week 40/2021 issue blew up where some cars had gone into production and didn't come out for 6 months eg Utumno (I think his name was).

Timescales for all models seemed to take a step back around late July 2021. There were Tour orders in late June and maybe even slightly later than got delivered in 4-6 months, and there were a number of Life and Family orders up to the beginning of August that got delivered in 4-5 months (including ours). But from July onwards I think there were only a couple more people on these forums who got a Tour before they all stopped with the week 40 cars (these showed confirmed build in 2021 week 40 for ever more, and eventually showed up in spring 2022 having been sat part-built for months). From mid August 2021 the actual wait on a Family abruptly went from 4 months to 7-8 months. Dealers didn't seem able to predict any of this. After that things have got worse still, but maybe on a more gradual fashion.

[Dinsdale]

What timeframe did they quote you?

We originally started looking at EVs in July 2021 and the VW dealer told us at that time that the official VW wait time was 4 months, but he said VW weren't meeting that so their dealership were advising 6 months. We then ordered in October and were told it was a 6 months wait. When I checked this forum (I was a lurker at that point and hadn't joined) that was perhaps a wee bit longer than some other dealers were saying to their customers but I was quite happy with that based on what he had said in July. However, just after we had ordered our car the whole week 40/2021 issue blew up where some cars had gone into production and didn't come out for 6 months eg Utumno (I think his name was).

Timescales for all models seemed to take a step back around late July 2021. There were Tour orders in late June and maybe even slightly later than got delivered in 4-6 months, and there were a number of Life and Family orders up to the beginning of August that got delivered in 4-5 months (including ours). But from July onwards I think there were only a couple more people on these forums who got a Tour before they all stopped with the week 40 cars (these showed confirmed build in 2021 week 40 for ever more, and eventually showed up in spring 2022 having been sat part-built for months). From mid August 2021 the actual wait on a Family abruptly went from 4 months to 7-8 months. Dealers didn't seem able to predict any of this. After that things have got worse still, but maybe on a more gradual fashion.

Really annoys me the silence coming from VW, they say speak to your dealer, but they wont tell the dealers anything either. Its also infuriating they cant build a tour or a max as they cant get the components, but they can find plenty of the same components to build any amount of Cupra Borns.

[Deleted User 1733]

but they can find plenty of the same components to build any amount of Cupra Borns.

But that's not completely true, you can't order a Born and get Travel Assist or Matrix headlights and they have completely different interiors. The first two of which both the Tour and Max require for production. The travel assist sensors in the ID.3 being the hardest to get hold of apparently to the point that even the German configurator which you can now spec up an ID.3 quite highly again, does not allow the option for Assistance Plus to be added.