Car or app cannot connect - 1 Feb 2024

Faults and Technical chat for the Volkswagen ID.3
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ar76
Posts: 21
Joined: Mon Oct 30, 2023 9:04 am

Post by ar76 »

Tonight I cannot send any settings from the app to the car, and the car cannot synchronise anything (regardless of the app).

I have turned the car on and off, rebooted the infotainment system and force quit the app. No luck.

The infotainment system shows it is online with full bars of signal

Engine: 150 kW (204 PS)
Model year: 2023
Software version 3.2, no updates available.

Just me?

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sidehaas
Posts: 1741
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

Multiple people on the Facebook groups have reported similar, it's likely a server fault. Just wait and it will come back.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. Ohme Home Pro charger.
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